HELP with steps

[Armye7]

Driving home in our 2019 Aspire 44W and are steps go out when coach starts and won’t come in. How can I fix????

[MisterT]

see if there is a MAGNET where your screen door meets the frame, maybe at the bottom, which may be where your problem lies.... if it's not making good contact, the coach may think that your door is still open. If the magnet does not 'sense' that the screen door is closed, it won't bring in the steps.

[carcrzy]

Larry,

If it isn't the magnet as previously mentioned, perhaps you have the same problem I have.

My steps are not getting the needed 12V ignition input, to trigger my steps to come in, when the ignition is turned on.

Until I get this fixed, I have to make sure the step override switch is off. This is the switch in the stairwell that allows you to keep the steps extended, while parked, whether the door is open closed.

Hope this helps

[Armye7]

I have 4 brass spring pieces in the door, 2 touch the other 2 are stuck in frame and won’t touch could this be my problem?

[MisterT]

sounds like you've found the issue...

[Armye7]

How can I get those 2 to bounce back into place. I took pic but don’t no how to load

[MisterT]

click on 'go advanced' under your comment reply

- scroll down to 'manage photos' or similar heading
- click on one of the 'add photos' line
- find your photo to add(if uploaded by iOS iphone you may find that it will load sideways, try to a simple 'edit' to your photo on your phone first, then upload it)
- click on UPLOAD

when it's done uploading it will show the 'file name' below the same area now

close that window and go back to your reply, click on 'preview'

if satisfied, click on POST REPLY

[photraveller]

On our 2017 the switch is a reed non contact switch. Not the brass pogo contacts on the hinge side. Our switch is on the latch side in the door frame. It is the second flush plug looking thing from the bottom.

You should find a corresponding magnet mounted on the door that lines up with the switch.

Our switch is intermittent (sticks). If the steps don't go out I tap the face of the switch with my toe of my shoe and so far it has always worked.

It's a bad design with the body and rear of the switch located in the wheel well, so if it leaks and you drive in the rain, bad things can happen.

Now if yours is actually working backwards, going out instead of going in with ignition key on, then you might have the same issue I am having with my replacement switch from Entegra CS.

They couldn't "decide" on which replacement switch I needed, so they sent me two switches! One is normally open and the other is normally closed, so they will work opposite of each other! One will think the door is open and extend the steps. The other will think the door is closed when it "sees" the magnet and retract the steps.

I am currently waiting on CS to decide which switch (the one they call black dot, or the other that they call red dot) , before I attempt the replacement. So far they haven't been able to figure it out since Thursday!

So if this a problem you have had since delivery, I wonder if you have the wrong reed switch in the door frame. Entegra apparently has two different switches floating around the production floor.

Steve

[Highhood]

The two little brass contacts in the door jamb provide power to the door locks when the door is closed. Had issues with mine not latching with remote once and had to adjust them to lake contact.