Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 01-27-2014, 10:37 AM   #1
Registered User
 
Join Date: Apr 2013
Location: NV
Posts: 2,227
How long is to long

How long is too long to wait for a common RV part to be delivered from mfg. That has been bad since new From the time you were told the order was put in. Also if you had repair work done emergency on the road. And you paid for all the repairs at that time. What is a acceptable amount of time to be reimbursed, also if it has been months how would you handle it.
johnnyreno is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-27-2014, 10:54 AM   #2
Senior Member
 
tnrzryd's Avatar


 
Entegra Owners Club
Join Date: Aug 2009
Location: Queen Creek, AZ
Posts: 1,301
Quote:
Originally Posted by johnnyreno View Post
How long is too long to wait for a common RV part to be delivered from mfg. That has been bad since new From the time you were told the order was put in. Also if you had repair work done emergency on the road. And you paid for all the repairs at that time. What is a acceptable amount of time to be reimbursed, also if it has been months how would you handle it.
I wouldn't have waited more than a couple weeks. Call Joyce Skinner at (800) 945-4787. If you've been working with your dealer, stop and take matters into your own hands.
__________________
Tom, Regina, Max the Bernedoodle, and Molly the Goldendoodle
2017 Aspire 44B
2013 Anthem 44DLQ sold
2012 Honda CRV, Blue Ox Avail, AF1
tnrzryd is offline   Reply With Quote
Old 01-27-2014, 12:30 PM   #3
Senior Member
 
Ann n Gene's Avatar
 
Join Date: Apr 2004
Location: Stillwater, Ok
Posts: 4,802
X2 on the call to Joycr
__________________
2020 New Aire 3543
2018 Lincoln MKX
Ann n Gene is offline   Reply With Quote
Old 01-27-2014, 05:39 PM   #4
Senior Member
 
Curtisgeiger's Avatar
 
Entegra Owners Club
Join Date: Jul 2013
Location: Fort Bragg, NC
Posts: 865
I recently waited 10 weeks for some common parts. Good thing I am a patient guy.

Curt
__________________
Curt Geiger
2014 Entegra Aspire 44U
North Carolina
Curtisgeiger is offline   Reply With Quote
Old 01-27-2014, 07:33 PM   #5
Senior Member
 
DSL417's Avatar
 
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,628
Blog Entries: 2
You can talk to any person in CS and they will work sending the part. If they have it in stock, shouldn't take more than 5-7 days. If it is a critical breakdown part, they have gone to the production line and copped the part off an existing coach or floor parts, to be backfilled.

If it is a part that they must go to an OEM to get, like shade motors, the OEM ships to Jayco, Jayco moves to the Entegra Parts office, who notifies CS who then sends it out to you. Time is very dependent on the OEM responsiveness, somewhat complicated by the way the parts come to Jayco and travel through their system.

JMHO, OEM usually going to take 2-3 weeks at best...but if it is a critical part, they'll make it happen...e.g.when I had a DS Slide motor go out, the CS guys went to the line, retrieved one from there and sent next day express.
__________________
Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
DSL417 is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Walmart Parking Lots and Long Term Living jerik721 Full-Timers 15 11-05-2013 12:44 AM
How long is too long Kerman Monaco Owner's Forum 5 09-10-2013 06:00 PM
Batwing vs.BatMan vs. Jack: The Results.. finally (LONG) SCVJeff Technology: Internet, TV, Satellite, Cell Phones, etc. 3 09-01-2013 04:39 PM
Long time RV'er, new to site...... Xact1 New Member Check-In 8 07-27-2013 02:05 PM
How long will our old receivers work? palehorse89 Technology: Internet, TV, Satellite, Cell Phones, etc. 14 07-04-2013 10:33 AM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 12:26 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.