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Old 10-28-2021, 05:57 AM   #1
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How to do update on vega touch??

Doin't hate me?? I'm new to this system. I am several updates behind the current on you all are talking about. When I am looking for a update none comes up. Do I have to go to network first? I an running an ATT hotspot in our coach so that would be the internet. New to the coach and dealer did the last update. 2021 Anthem.
Thanks in advance for help all.

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Old 10-28-2021, 07:17 AM   #2
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FB, is your Vegatouch connected to your Wi-Fi? If not, link it up. Once connected, your should be able to toggle to the check for updates tab. From there just follow prompts. I would give the VT time to synch up with the internet first, before immediately initiating change searches.
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Old 10-28-2021, 07:30 AM   #3
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Don't feel bad, we have all been there with late update or afraid to do them because of problems others had. I am the worst totally locking my system up.

From the home screen, go to "settings" which is the gear icon. At the top of the screen will be "updates' or check for updates. From that screen it will tell what is current. Have your phone handy after the update, there may be another set of update instructions, take a picture of that screen. Once the update steps are started the instructions are gone. When all is finished, reboot 12v for the updates to take effect.
From experience do not let updates get to far behind, the system will lock up as the gap is too large with missing computer files to load. There have been a lot of updates lately, all good ones.
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Old 10-28-2021, 08:55 AM   #4
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update

I found a tube video. Guess I need to locate my vida number and code?? Where would I find that on a 2020 Anthem. I have never paired my phone but now have the vega touch app installed.
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Old 10-28-2021, 09:03 AM   #5
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Confused, OP said 21, now it's a 20? I have the video for all of that information, but it is only good for a 21 and 22.
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Old 10-28-2021, 09:33 AM   #6
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His/her personal information shows the coach being a 2020 Anthem, I believe.

Gary
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Old 10-28-2021, 09:38 AM   #7
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You have a router in the coach. Mine is above the fireplace. You then need to connect the coach's router to your internet hot spot. The name and password of the router are usually located on the router itself. You will have to log onto the router and connect it to your hotspot and then you should be able to connect for the update.

You should have gotten a bag of manuals for all the equipment you have on your coach and you will likely need to consult for many questions if it is a new to you coach. If you didnt get a box/bag of manuals with the coach you should have, and if not, then many of the manuals are duplicated on the entegra.com home page under the owners section. You will need your vin.

I have a 19 so our manuals are probably similar.

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Old 10-28-2021, 09:43 AM   #8
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Quote:
Originally Posted by Gary.Jones View Post
His/her personal information shows the coach being a 2020 Anthem, I believe.

Gary
There are times I am on a device that I cannot pull up personal information. There is a big difference on the procedure for a 20 and a 21. The difference was so much, Entegra did not know it when my coach was delivered and had to fly Ted Cook down to set it up. More than happy to pass along Ted Cook's video on the changes.
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Old 10-28-2021, 09:55 AM   #9
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Chuck

Yes, lots of changes across years. I think you have my personal email address. If you have the time, I would be interested in Ted Cook's video.


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Old 10-28-2021, 10:59 AM   #10
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Here is Ted Cook's video, but it only applies to 21 and 22's with the Winegard system and router. It is the complete setup including location the the router password all the way to pairing phones and tablets.
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Old 10-28-2021, 12:24 PM   #11
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Here is Ted Cook's video, but it only applies to 21 and 22's with the Winegard system and router. It is the complete setup including location the the router password all the way to pairing phones and tablets.
Ted's excellent pairing video is also good for all coaches except that the 2019 and 2020 have the Pepwave router and the 2021 and 2022 have the Winegard routers.

1.4.10 is a stable platform for 2019-2022 coaches. The router connection page was greatly improved for all MY coaches. I personally tested this platform in 2019 - 2021 MY coaches and found the Nebula APP to be very responsive.
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Old 10-28-2021, 12:31 PM   #12
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What is an "MY coach" ?

Gary
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2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5FI
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Old 10-28-2021, 12:34 PM   #13
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What is an "MY coach" ?

Gary
According to his profile he owns 4 coaches. I looked it up.
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Old 10-28-2021, 01:14 PM   #14
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What is an "MY coach" ?

Gary
I'm sorry. MY is Model Year.
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