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Old 11-03-2019, 01:49 PM   #1
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Hughes Watchdog surge protector

I wanted to install a permanent surge protector. In the past, I have installed 4 Progressive Dynamics in various RVs. But this time I decided to try the new Hughes Watchdog since it has a replaceable surge board and uses WiFi to track power usage. Installed it no problem in my 2015 Aspire.

But as soon as I turned it on I got an E9 error message, which means the surge protector board has been “used up”. Since this is a new unit that is unlikely. I’ll contact the factory tomorrow, but meanwhile if anyone has had this issue and found a solution that would help me a lot....

PS: the factory documents state that with an E9 the unit will still pass power but without surge protection. I see no buildup of heat or any other signs of problems, so I’ll leave it hooked up as DW definitely wants her power....
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Old 11-03-2019, 01:52 PM   #2
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defective. They will replace.
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Old 11-09-2019, 07:04 AM   #3
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Contacted Hughes tech support and they had no idea what caused the problem, so they sent me a new surge board. Turns out this board was a new design and it took some effort to adapt the wiring from the old to the new board. But once installed it worked as designed. Below is a picture installed, the white face denotes that thee are no problems (it turns red if a fault is found, along with an error code).

In my opinion, the original design - which relied on silicone glue to hold the connectors in place - caused an poor connection and the resulted error messages.

Now all that is left is to dress the cables, use some cable clamps and I now have my internal EMS installed. Works great being able to see actual power consumption on my iPad..
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