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12-02-2020, 01:53 AM
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#1
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Member
Join Date: Apr 2011
Location: Mariposa
Posts: 43
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I'm cranked
Just found out my 2015 Aspire has an oil leak coming from the front crank seal. Has less than 45,000 miles and 6 weeks out of warranty with Cummins. Cummins says sorry, my extended warranty company said sorry we don't warranty seals or gaskets. So I am facing a $4200 bill for replacement. What caused the issue to begin with, I know it's a problem with higher mileage engines!!! Anyone else had this issue with low miles, who do you complain to??
Thanks for reading.
Jerry
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12-02-2020, 02:23 AM
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#2
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Senior Member
Newmar Owners Club Ford Super Duty Owner Freightliner Owners Club Retired Fire Service RVer's
Join Date: Jan 2019
Location: Rosemary Farm, Northern Ca
Posts: 3,375
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Have you called Entegra to see if they will try to exert some influence? Can’t hurt to ask...maybe they can be talked in to going to bat for you, six weeks out or warranty and all.
How significant is the leak?
__________________
Actively pursuing a solution/resolution to the SCR/DEF issue
Current Coach: MoCa (Mobile Cabin) 2016 Ventana 3427
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12-02-2020, 04:32 AM
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#3
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 24,209
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I lost an engine air compressor 2 weeks out of warranty over $5,000. Same response from Cummins, out of warranty is out of warranty. They did however give me the Cummins owners 10% discount. However I just received an email that program has been cancelled.
Since yours is still drive-able, might be worth calling other truck shops. Cummins price can amorally be beaten by quit a bit.
Seals can dry out from sitting too long. This is one of the reason they say MH's should be driven every 30 days. Many don't, me included, but dry seals can happen. Sorry to hear the warranty company does not stand behind major repairs.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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12-02-2020, 07:32 AM
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#4
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Senior Member
Join Date: Nov 2017
Posts: 218
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Quote:
Originally Posted by JerryF
Just found out my 2015 Aspire has an oil leak coming from the front crank seal. Has less than 45,000 miles and 6 weeks out of warranty with Cummins. Cummins says sorry, my extended warranty company said sorry we don't warranty seals or gaskets. So I am facing a $4200 bill for replacement. What caused the issue to begin with, I know it's a problem with higher mileage engines!!! Anyone else had this issue with low miles, who do you complain to??
Thanks for reading.
Jerry
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Jerry,
Sorry to hear about your issue and being out of warranty. During my annual maintenance recently, I noticed some oil leaking from what looked like a rear main seal crank leak. I took it in to Cummins of Houston that confirmed and fixed the issue. Luckily it was still covered by warranty. When I saw the repair bill they listed $2500 in labor that I would have owed if not under warranty. I would definitely get another quote because $4300 seems excessive to me. I believe the rear seal involves more work and would cost more since transmission and drive shaft has to be removed, than the front seal. I am pretty sure they can get to the front main seal fairly easy by removing the vibration damper and pull the seal out with special tools. The seal itself cost around $20 dollars.
I would shop around some and best of luck.
Sincerely, Tor
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12-02-2020, 07:52 AM
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#5
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Senior Member
Join Date: Oct 2012
Location: Louisiana
Posts: 8,015
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Sad, but I don't think there is going to be anyone who you can complain to that is going to change the fact that your problem is occurring out of warranty. Their warranty is 5 years and that is pretty reasonable.
I would start shopping around to see what you can find on other shop's charges and try to minimize your cost by patronizing some other shop.
Gary
__________________
Gary and Dee, Zowie and Bowie (traveling cat sibs)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5Fi
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12-02-2020, 08:16 AM
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#6
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Senior Member
Join Date: Nov 2017
Posts: 218
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Jerry,
Just for kicks I just contacted Cummins and asked for an approximate cost to replace the front main seal. I got a response back in minutes and was told the following:
Approximately $600-800 in labor and $80-100 in parts. Again, this is just a quick estimate. Cummins also asked if you were sure it is the front seal and not the gear case cover.
Keep us posted.
Sincerely, Tor
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Tor
2017 Anthem 44B
Spring, TX
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12-02-2020, 08:38 AM
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#7
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Senior Member
Join Date: Nov 2005
Posts: 6,322
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….Curious--front seal is at the back of the DP, rear seal is toward front of DP and connects to the tranny, so the "rear" seal would be much more expensive, eg, have to drop tranny....agree, a bad seal at 45k in pretty unusual.....if front--could be the timing cover....if rear, could be fuel leak [eg, lift pump] washing down the side of the block--they tend to look similar....
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Old Scout
2003 Alpine 40' MDTS
New Braunfels, Texas
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12-02-2020, 08:41 AM
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#8
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Senior Member
Join Date: Oct 2014
Posts: 1,509
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Quote:
Originally Posted by Old Scout
….Curious--front seal is at the back of the DP, rear seal is toward front of DP and connects to the tranny, so the "rear" seal would be much more expensive, eg, have to drop tranny....agree, a bad seal at 45k in pretty unusual.....if front--could be the timing cover....if rear, could be fuel leak [eg, lift pump] washing down the side of the block--they tend to look similar....
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Absolutely correct.
Easy to confuse front and back as the engine is in there " backwards".
__________________
Brett Wolfe
Ex: 2003 Alpine 38FDDS. Ex: 1997 Safari Sahara. Ex: 1993 Foretravel U240
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12-02-2020, 09:03 PM
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#9
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Member
Join Date: Apr 2011
Location: Mariposa
Posts: 43
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Leak is small no evidence on garage floor. Cummins said front seal and would have to pull the crank out to get it. Said they may have to jack the engine up to get enough clearance to do that, never mentioned anything about the tranny. Contacting Cummins customer service tomorrow to see how far I can get. But will definitely take it somewhere else for repair. Thanks for the feed back.
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12-02-2020, 09:23 PM
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#10
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Junior Member
Join Date: Aug 2019
Posts: 28
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Quote:
Originally Posted by JerryF
Leak is small no evidence on garage floor. Cummins said front seal and would have to pull the crank out to get it. Said they may have to jack the engine up to get enough clearance to do that, never mentioned anything about the tranny. Contacting Cummins customer service tomorrow to see how far I can get. But will definitely take it somewhere else for repair. Thanks for the feed back.
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Pull the crank to change the seal???? I would be getting a different opinion. That does not sound right to me at all!
Scott
__________________
orhusky
2018 Entegra Anthem 44B Victory Blue
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12-02-2020, 09:31 PM
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#11
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Senior Member
Join Date: Oct 2019
Location: Hoodsport Wa
Posts: 1,270
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Well if it's out of warranty and not marking its territory I'd wait and see what it progresses to. Crank seals rarely "let go". Usually they just weep or slow leak.
Oils cheap...
__________________
2000 Alpine 36 FDS #74058
04 Jeep Wrangler TJ
"On the road to find out..."
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12-03-2020, 01:42 AM
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#12
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Senior Member
Newmar Owners Club Ford Super Duty Owner Freightliner Owners Club Retired Fire Service RVer's
Join Date: Jan 2019
Location: Rosemary Farm, Northern Ca
Posts: 3,375
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[QUOTE=Alpine36;5542499]Well if it's out of warranty and not marking its territory I'd wait and see what it progresses to. Crank seals rarely "let go". Usually they just weep or slow leak.
Oils cheap...[/]
How was it noticed and identified? Was it in the shop For a front seal?
When you say “Cummins says” and “Cummins said” who are you talking about? Is an authorized Cummins service center?
If its the rear seal, you’d pull the transmission to access it. I’ve never heard anyone suggest pulling a crank shaft to replace a seal and to do so you’d have to pull the transmission and front cover anyway. So something is really off here.
Also the leak could also be from excessive crankcase pressure, oil overfilled, or oil drip of from some other source. You need to find an honest competent shop to get the right answers.
This video shows the replacement of a front crankshaft seal on an ISL. A little different than what you were told.....
__________________
Actively pursuing a solution/resolution to the SCR/DEF issue
Current Coach: MoCa (Mobile Cabin) 2016 Ventana 3427
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12-03-2020, 03:11 AM
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#13
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Senior Member
Newmar Owners Club Ford Super Duty Owner Freightliner Owners Club Retired Fire Service RVer's
Join Date: Jan 2019
Location: Rosemary Farm, Northern Ca
Posts: 3,375
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Quote:
Originally Posted by JerryF
Leak is small no evidence on garage floor. Cummins said front seal and would have to pull the crank out to get it. Said they may have to jack the engine up to get enough clearance to do that, never mentioned anything about the tranny. Contacting Cummins customer service tomorrow to see how far I can get. But will definitely take it somewhere else for repair. Thanks for the feed back.
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If it’s a rear main seal the procedure is a little dierent and involves pulling the transmission as stated above, but DOES NOT involve pulling the crank shaft.
__________________
Actively pursuing a solution/resolution to the SCR/DEF issue
Current Coach: MoCa (Mobile Cabin) 2016 Ventana 3427
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12-03-2020, 04:58 AM
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#14
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Senior Member
Join Date: May 2013
Location: S. California
Posts: 495
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[QUOTE=R.Wold;5542656]
Quote:
Originally Posted by Alpine36
Well if it's out of warranty and not marking its territory I'd wait and see what it progresses to. Crank seals rarely "let go". Usually they just weep or slow leak.
Oils cheap...[/]
How was it noticed and identified? Was it in the shop For a front seal?
When you say “Cummins says” and “Cummins said” who are you talking about? Is an authorized Cummins service center?
If its the rear seal, you’d pull the transmission to access it. I’ve never heard anyone suggest pulling a crank shaft to replace a seal and to do so you’d have to pull the transmission and front cover anyway. So something is really off here.
Also the leak could also be from excessive crankcase pressure, oil overfilled, or oil drip of from some other source. You need to find an honest competent shop to get the right answers.
This video shows the replacement of a front crankshaft seal on an ISL. A little different than what you were told.....
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