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Old 06-20-2018, 06:35 AM   #1
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List of service centers

Months ago I requested input to compile a list of service centers throughout America. So far, these are the inputs received. If you have more to add, please comment. You never know where you might be when you need service, and can't get recommendations.
Thanks
Jim
---------------------------------
(Requested Format)
State
City
RV Repair Facility Name
Quality Rating: 1-10
Works w/Entegra's Warranty: Y/N
Services Performed: i.e., Slide out, AC, AH, window replacement
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[moderator edit]

Now a word from Entegra, CS: "...we can work with anyone that knows and is willing to work on luxury coaches.* We try to make it very easy to work with us for our customers’ sake.* All customers have to do is let us know if they have someone that they want to work with and we can.* And, if a customer needs help in any given area, all they have to do is call and we can look in our file to see if we have someone in that area."

Alabama - AL
1. Foley
Cherokee Farms
Rating: 10
Entegra warranty work
Aqua Hot certified repair; install/re-painted basement doors; Winguard Traveler dish replacment/install; made a cabinet for our mh. Plus bunches of other stuff.

Alabama
2. Foley
Foley Auto & RV Repair
Rating: 10
Spartan warranty work
Replaced two radiators; Fixed front lights.

Alaska - AK
1. Anchorage #10
Cummins Northwest
Rating: 10
Engine & Generator warranty & repair, Mobile Service
Rebuilt engine (on previous non Entegra coach) due to EGR failure. Lived in coach for 10 days while they did the repair. Great service!

Arizona,
1. Anthem (City) #2
Massey Diesel
Rating: 9
Paid directly by Spartan
Replaced leaking radiator with newer Spartan provided radiator

Arizona,
2. Phoenix #3
Massey's Diesel and RV Service, Chassis & Engine only. Service Mgr. Tom
Rating 9+
Highly recommended by Spartan
Radiator replacement/one day, free overnight parking.

Arizona
3. Anthem (City) #1
Taylor Tours
Rating: 10
Paid directly by Entegra
Slide out Alignment, AC electrical troubleshooting, Aqua-Hot Maintenance, window replacement

Arizona
4. Phoenix #1
NIRVC-Phoenix
Rating: 10
My service was non-warranty upgrade
Water Softener installation

Arizona
5. Tucson
Lazy Days #19
Rating: 0
Push your rig to Phoenix before you let these clowns touch it

6. Tucson. AZ
Cameron's Reliable Maintenance and Services - mobile unit 520-490-7632 - Kenneth Campbell owner.
He is a wealth of knowledge, but you will have to get past the gregarious nature and direct attitude. Resolved Aqua-Hot problem. Also his wife/partner Rachel is as sharp as a tack - she knows about as much as Kenneth and is very quiet. They're a great team.

Arkansas - AR

California - CA
1. Sacramento #20
Sacramento Truck Center
Rating: 9
Spartan, incl Spartan warrantee work (JMHO, better than Spartan factory; will pass charges on warranty to Spartan), will allow overnight hookup to electric (limited to two I think)
Radiators, leaking hub oil seals anything else

2. California, San Clemente #40
Rincon Parts and Service
Rating - 10
Billed directly to Spartan for warranty repair. Located a broken wire in main power harness that Cummins the week before could not find
Authorized Cummins/Onan/Freightliner/CAT

3. CA, Napa,
Dan Shavlik’s RV Service (FB)
phone # 707-265-6769.
Rating: 10
He fixed a problem we’d had with our toilet leak plus bad odor in small bathroom that NIRVC had tried to fix twice even Middlebury had to replace part of our floor but then didn’t replace the toilet correctly so it still leaked. Dan found the problem took pictures of their mistake and replaced the toilet correctly never anymore leaks & no more stink!

4. CA - San Bernardino
Very Good!
Colton Truck Center, an authorized spartan... just had my radiator replacement done there a few months ago... not only that but these guys know what there doing ... great shop... and they can do anything...Just lock your doors when you get there.. not the safest area...

Colorado - CO
1. Frederick - CO #12
Transwest
Rating = 8
Worked with my Extended Warranty
Services Performed: Spartan Service, ECM Flash, Oil Change, Generator Service, Replaced Entry Step Motor.
Transwest also did my annual chassis service, wheel inner seal leak repair, and engine seal replacements.

2. Frederick - CO
Aqua-Hot
Rating = 10
Great place to by your parts and to take your 1-day certification class for $100.

3. Colorado Springs -CO #58
outside Colorado Springs (Falcon)
Premier Auto and RV Inc
Quality Rating: 10
Works w/Entegra's Warranty: N (maybe if you pay and submit to Entegra)
Spartan Warranty: Y
Services Performed: Replaced Radiator. Also observed cabinet upgrades, heavy chassis work, RV structural work, silicone roof coating. Full timers hookups while in service. I was very impressed with the work they were doing.

Connecticut - CT

Delaware - DE

Florida - FL
1. Florida, Ocala #7
Cummins Coach Care
Rating: 10
Cummins Warranty
Cummins Engine updates

2. Florida, Clearwater #18
Truck Fleet Maintenance | Clearwater, FL
Rating: Good
Spartan Service, Aquahot, Onan
I have not used them, but when I inquired on the forum several others have and reported good results.

3. SW Florida (winter), #31
Naples (winter)
Tom's Mobile RV Service (612) 702-6715‬
Rating: 10
Works w/Entegra's Warranty: Y
Services Performed: Aquahot pump replacement, skylight replacement, installed 360 roof vents

4. SW Florida #41
Any recommendations for Southwest FL? I asked Northtrail for a quote for annual service and complete chassis lube....$4000! KEEP AWAY FROM NORTHTRAIL!

5. Florida, Wildwood #43
Lake Park, Georgia
Alliance Coach
Authorized Spartan Service, Allison, Aqua Hot. 40 bays, overnight customer camping with water & electric
Chassis lube: $42.50

6. FL, Jupiter
Land Yachts
Full service including body work

7. St. Petersburg
Preventative Maintenance Service
Quality Rating: 9
Works w/Entegra's Warranty: Y
Services Performed: Spartan Authorized, All repairs & remodels including Onan, Aquahot, AC slides etc.

8. Orlando Area, FL (Winter Garden, FL)
Independence RV
Quality Rating: 9
Works w/Entegra's Warranty: Not sure, formerly did a few years ago
Services Performed: Spartan Authorized, All repairs & remodels including Onan, Aquahot, AC slides etc.. Newmar and Thor dealer. Great service techs. Familiar w coaches with sophisticated systems.

AVOID
Florida, Tampa #8
Lazy Days
Rating: mixed ratings from +10 to -10
Will not keep service appointments. Work they do is normally incomplete.
If you do get in for service, you may be removed to ready a new MH that was just sold. This happens over and over. A 2 days service appointment turns into a week. So bad we took our coach to Entegra for warranty work.

Georgia - GA
1. GA, Lawrenceville #6
Rating 10
NIRVC
Entegra warranty
Spartan warranty

2. GA, Lake Park #43
Alliance Coach
Authorized Spartan Service, Allison, Aqua Hot. 40 bays, overnight customer camping with water & electric
Chassis lube: $42.50

Hawaii - HI

Idaho - ID

Illinois - IL

Indiana - IN

Iowa - IA

Kansas - KS

Kentucky - KY

Louisiana - LA
1. Louisiana, Hammond and 3 other #23
Dixie RV Supercenters
Rating: Poor
Pleasant to deal with until sale was completed. Now waiting for promised parts and repairs that should have been here a long time ago. Actual work performed very sloppy and incomplete. I’ve had to redo many of the things they claim to have done. They share a service facility with Camping World, make up your own mind how much you like that....

2. Maurice, LA (Joyce)
Tech RV LLC
Rating: Awesome
7043 La Hwy 92
337-280-4800- Corey Thibodeaux
866-339-1461*Fax
techrv@cox.net



Maine - ME

Maryland - MD

Massachusetts - MA

Michigan - MI
Michigan, Traverse City #28
Grand Traverse Diesel Service
Rating:10
Works w/Spartan Warranty: Y
Services Performed: engine coolant leak and broken exhaust system clamp

2. Michigan, Traverse City #30
Just Trucks/Cherry Capitol RV
Rating:10
Works Spartan Warranty: Y
Services Performed: replaced Dash A/C compressor, leak checked, rebuilt A/C system for much less than most shop ....the A/C finally works.

Minnesota - MN
1. MN, Minneapolis (summer) #31
Tom's Mobile RV Service (612) 702-6715‬
Rating: 10
Works w/Entegra's Warranty: Y
Services Performed: Aquahot pump replacement, skylight replacement, installed 360 roof vents

Mississippi - MS

Missouri - MO

Montana - MT

Nebraska - NE

Nevada - NV
1. NV, Las Vegas
Just Right RV and AH Repair
Rating: Impressed with service

New Hampshire - NH

New Jersey - NJ

New Mexico - NM
1. Albuquerque (Facebook)
Affordable RV Service
Rating: 10
He will also come to where you have the unit stored. He has worked on our last 3 motorhomes of which the last 2 were Entegras.

New York
1. NY, Poughkeepsie (from Joyce)
Del Hatt Automotive (Kevin)
Rating: Very Good
Address:*167 Smith St, Poughkeepsie, NY 12601, Phone:*(845) 452-4635



North Carolina - NC

North Dakota - ND

Ohio - OH
1. Ohio, West Chester (Cincinnati area) #27
Cummins (was Cummins Bridgeway)
Rating: 9
Works w/Entegra and Spartan Warranty: Y
Services Performed: replaced our radiator 3-times! A minor Entegra seat wiring issue.

2. Ohio, Canton
Western Branch Diesel #36
330 454 8800
Quality Rating 10
Allison Transmission Warranty Y
Spartan Warranty Y
Allison trans valve body work.

3. Ohio, Canton - General RV
Entegra dealer, just class c, no idea what an anthem was or a Vega touch.

4. Ohio, Cleveland
Cummins in Cleveland Ohio...
7585 Northfield Road
Walton Hills Ohio 44166
440.439.6800
Michael Kuchenrither - (Shop Super.)
Karen Baburek - (Warranty Advisor)
Diagnosis and replace clogged fuel filter.
Will be using them when issues arise...

Oklahoma - OK

Oregon - OR
1. Oregon, Grant's Pass #29
Henderson's Line-Up
Rating: 10 - really know coach suspension!
Works w/Spartan Warranty: Y
Services Performed: Steering tune-up and installed Koni shocks

Bend
Beaver Coach and Sales
User gave them a great review on FaceBook

Pennsylvania - PA
1. Belle Vernon #17
Cummins Bridgeway
Quality Rating = 10
Works w/Entegra Warranty = Y
Services Performed: A/C, Spartan Warranty, Cummins Warranty, Generator Service.

Rhode Island - RI

South Carolina - SC

South Dakota - SD

Tennessee - TN
1. TN, Nashville
Link Automotive
Authorized Spartan full repair
Authorized Cummins maintenance
Rating 10

2. TN, Sevierville
Interstate Repair Service
We tried service at their site and then they have come to our site near Sevierville. 865-637-4986
Rating 10

Texas - TX
1. Texas, Houston #4
Cummins CoachCare
Rating: 10
Paid directly by Spartan
Replaced leaking radiator with Spartan replacement (that failed eventually)

2. Lewisville, TX, Dallas TX area #5
Rating: 9
Paid by Entegra and Me
Coach Headlights aimed, replace induction cooktop

3. Lewisville #12
NIRVC
Rating = 10
Works with Entegra, Spartan, and extended warranties.
Services Performed: Awning Adjustment, Ride Height adjustment (no one else could fix), Slide-Out adjustment, Alta Board Replaced (for slide-outs), Wash/Wax/Detail.

4. Texas, Houston #22
Heitman Truck Repair
1422 Mccarty dr houston Tx 77029
713-675-9001
All types chassis repairs: Truck / RV
I have used them to rebuild front end on Freightliner chassis, they work on Spartan chassis, and they are known for spin balancing tires on your RV.

Rating: 9 #24
Ditto - Did third party warranty work on the front end of my old Tropical at the price quoted and on time.

5. TX, Buda (just south of Austin) #26
Aguirre Paint & Body, Inc.
Rating: 10
Paint, Body & Frame work
Not fast but worth the wait if you need paint and body work. Not full timer friendly - no possibility of staying in coach while waiting or during work.

6. Texas, Greater Austin Area (mobile) #39
RV Specialists--Rick Bott 512-259-1202
9-10
Spartan Warranty: No
Entegra Warranty: Yes
Repairs almost everything except chassis and exterior damage/paint. Aqua Hot, AC, plumbing, electrical, refer, leaks,etc

7. TX, Alvarado #48
Rating: 3
Historically uninterested in service. Terrible. Supposedly now more interested in service, but what they can do is extremely limited....mostly coach delivery PDI - type related repairs. No Spartan, No Cummins. Dec 17 asked if they would install Air Force 1 on new coach and they firmly said “No” and that is on a coach they would sell!

8. Texas, Fort Worth #49
Industrial Power Company
Rating: 8
Good people. Good techs. No 50A power when not in shop.
No ability to stay with coach, but worked well with Spartan and Cummins district people to get my engine fault problem resolved. Secure facility at night

9. TX, Dallas #56
Stewart and Stevenson
Allison distributor, Allison warranty work
Rating: 10
Had an intermittent transmission error.* Didn’t hesitate, these fine folks just went ahead and changed solenoids, inside and outside wiring harnesses under warranty.* Transmission works well now.* But this is a truck and bus repair facility so it is very industrial.* There are restaurants and Starbucks nearby though...



Utah - UT

Vermont - VT

Virginia - VA

Washington - WA

West Virginia - WV
1. WV, Charleston #25
Western Branch Diesel
Rating: 10
Spartan and Cummins service
Fast, knowledgeable, thorough, extremely friendly and courteous!!!

Wisconsin - WI

Wyoming - WY
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Old 06-20-2018, 07:23 AM   #2
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Awesome list, guys! This is going into my Hope-I-Never-Have-To-Use file! Thanks for putting it together.
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Old 06-20-2018, 07:57 AM   #3
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Sorry about the spacing between lines. It looked good before I pasted it from my phone's notes. I'll fix it next time.
Jim
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Old 06-20-2018, 08:03 AM   #4
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Just a suggestion, Jim. This might be a great "Sticky" on top of the forum topics list. Titled "Nationwide Service Centers" or similar? Others can add to it over time. Just a thought.
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Old 06-20-2018, 11:36 AM   #5
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Quote:
Originally Posted by Anthem15 View Post
Just a suggestion, Jim. This might be a great "Sticky" on top of the forum topics list. Titled "Nationwide Service Centers" or similar? Others can add to it over time. Just a thought.
Great idea. Can it be edited by all of us keeping the additions in the appropriate STATE location? If not, we could still work with it. Anyone know the answer?
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Old 06-20-2018, 03:45 PM   #6
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This thread has been stuck and Fattman -Litlboy has been issued edit privileges to add more as needed.
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Old 06-20-2018, 04:09 PM   #7
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Thanks, Cliff! Makes sense to have one editor (Jim). Otherwise, the list will take on a life of its own. Jim, you may have to do some objective postings for future updates. That is, one person make rate a service center high, while another rates it a zero. Definitely worth it, though, IMHO.
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Old 06-20-2018, 05:04 PM   #8
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Originally Posted by Clifftall View Post
This thread has been stuck and Fattman -Litlboy has been issued edit privileges to add more as needed.
Thanks Cliff. I appreciate the opportunity to enhance this list. I'd sure like to have service locations for every state.
Jim
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Old 06-22-2018, 07:08 AM   #9
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Thanks, Jim, for putting in the effort to compile this list. I think this will prove to be the most beneficial of the sticky posts.
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Old 06-22-2018, 07:40 AM   #10
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Originally Posted by Victory Blue View Post
Thanks, Jim, for putting in the effort to compile this list. I think this will prove to be the most beneficial of the sticky posts.
Thanks Bill. Now we need more input for the states that have not been addressed on the list.
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Old 08-14-2018, 05:28 PM   #11
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General RV CANTON, OHIO Entegra dealer, just class c, no idea what an anthem was or a Vega touch. Also 2 rates, $149.00 purchased there, 199.00 not purchased there. Advised to go there for warranty by CS. Will email Joyce.
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Old 08-16-2018, 06:55 AM   #12
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(Requested Format)
FL
St. Petersburg
Preventative Maintenance Service
Quality Rating: 9
Works w/Entegra's Warranty: Y
Services Performed: Spartan Authorized, All repairs & remodels including Onan, Aquahot, AC slides etc.
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Old 08-18-2018, 01:11 AM   #13
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Orlando Area, FL (Winter Garden, FL)
Independence RV
Quality Rating: 9
Works w/Entegra's Warranty: Not sure, formerly did a few years ago
Services Performed: Spartan Authorized, All repairs & remodels including Onan, Aquahot, AC slides etc.. Newmar and Thor dealer. Great service techs. Familiar w coaches with sophisticated systems.
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Old 08-20-2018, 07:44 AM   #14
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Thanks everyone for your updates. Please keep them coming. I've been adding them to the main list. Jim
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