Carl Lewallen. What is fascinating, is I did not know he worked there the first day we walked in to look, he was called to help us. Know Carl 30 plus years and worked with in the same Industry as him for 15+ years prior. No pressure, just the facts. Bought 2 Motor Homes there with his help. No BS. All buyers have different expectations, and I like to know all the options and details, then negotiate, and make a decision. He helped us down the correct path.
Like Gene says - JMHO (thanks for sharing all you knowledge Gene
PS Happy to know that JP is in charge of their "Entegra" service division set up for Entegra Owners.