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Old 05-14-2017, 10:48 AM   #1
Junior Member
Join Date: Sep 2016
Location: Cape Coral, Florida
Posts: 29
Microwave fan

In our 2014 Anthem we have a Samsung Microwave. On several occasions the exhaust fan has turned itself on and will not shut off with any buttons on the control panel. The only way I can shut it off is by turner the breaker off in the breaker box.
I appreciate any help.
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Old 05-14-2017, 10:58 AM   #2
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Join Date: Feb 2016
Location: San Antonio, TX
Posts: 635
This is a common problem with the Samsungs. Call Entegra customer service to see if they will replace it. They told me to buy what ever I wanted and they would reimburse ($550 max) and pay labor to R&R. Put in a Whirlpool from Lowes.
Larry and Stacey
2016 Entegra Anthem 42 RBQ
2016 Jeep Cherokee Trailhawk
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Old 05-14-2017, 11:02 AM   #3
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Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 29,373
A known defect and were being covered under warranty. You might check with Entegra if it's still being covered by the supplier or if too much time has passed.

I replaced mine out of pocket to another brand.
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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Old 05-16-2017, 07:31 PM   #4
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Join Date: Mar 2010
Posts: 215
A New One

Yep, same thing plus more with that unit........Entegra put a new Whirlpool in for us. No problems with the new one.......
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