New to the Class A

[photraveller]

Originally Posted by Ann n Gene

The fact the issue even had to be addressed about getting a. Ew coach lubed raises huge red flags about a dealer. I would be very leery of any dealer doing that and would certainly not consider buying a coach from such a dealer. NOT good service or practice to start a relationship on. All JMHO

Actually everyone's favorite dealer (mine included) in Atlanta did that to me. I specifically asked for a full lube, and my king pins were dry! My service advisor argued with me that a lube wasn't necessary. After I explained why I wanted it, he agreed to do it.

My problem with the issue is Spartan knows about it and it is not getting it fixed. Now if Entegra is telling Spartan to keep minimal grease on the chassis for the assembly and undercoating process, then it's an Entegra issue.

I blame the manufacturer! In my case, my lube that wasn't, was a discussion with the dealership owner. I accepted that it was a personnel issue.

Now as far as the OP's issue, $200 was crazy. Hopefully the dealer will really lube it before it is driven off the lot. However based on my personal experience I wouldn't count on it being done.

Like Chuck, this has turned into a pet peeve of mine. Especially after a Spartan service tech told us while we were under the coach: "everyone knows this is an issue, I don't understand why someone hasn't made sure they leave fully lubed".

The tech did pause in the middle of that statement and I got the feeling he was going to say Entegra, but caught himself before he bad mouthed his customer.

End result verify king pin and other lube points. Don't count on them being lubed from factory or dealer.

Steve

[Mr_D]

So, is it only the Entegra chassis that aren't getting lubed properly or all Spartan chassis?

[RubiconTrail]

Originally Posted by Mr_D

So, is it only the Entegra chassis that aren't getting lubed properly or all Spartan chassis?

They all leave the Spartan factory with assembly lube only. Each individual coach manufacturer should be lubing them once they area "at weight". Yes, I blame Entegra. I don't know if Newmar or other SOB's address the problem or not.

I love my Entegra, but this is such a simple thing to address!

NIRVC Phoenix took care of this for me when it was purchased, no questions asked.

[brobox]

Entegra has spent thousands on re-alignments before the first 5, 000 miles. I'll bet more than 1/2 the alignments were really dry king pins or steering points. Entegra already has a nice pit being used for undercoating. Can't believe some in that pit can't lube the front ends.
Someone in management is not managing as long as this problem has gone on and the number dollars spent on re-alignments that were probably not needed.