Let me also weigh in on this if I may.
When we decided to get into the RV lifestyle, we didn't know anything...just puppy stupid. In the ensuing 9 years, we've purchased several coaches, accepted delivery, and given them my service dollars. That has been an education!
Eventually, you learn that you want a positive, rather than an adversarial relationship with your dealer. You want them to advocate with the manufacturer on your behalf. You need to be able to build a trusting relationship. Unfortunately, that is not universally held across the RV industry.
However, bucking that industry trend, Brett Davis and his National Indoor RV Centers, have in my opinion, established model dealerships in Lewisville, Texas and Lilburn, Georgia, organizations that embody the gold standard in integrity, honesty, and trust. His service may not be the cheapest, but his techs will not cut corners for a quick buck. They will do the job right. They have my vote of confidence, whether in sales, warranty, repair or maintenance. What's more, they have earned my business. I want them to be there for me over the next 20 years...over the life of my mortgage.
Pat Bauer, President
Entegra Coach Owners Association
2013 Aspire DEQ/Ford Edge