I have heard from several owners that emails have not been effective unless it is directed at a specific person. I would suggest calling customer service at the 800 number. As about the tour. Its been some times since I did it, but at one time it was on Tuesdays but I have heard that they are able to arrange it many days if requested.
Gary
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Gary and Dee, cats Zowie and Bowie (have logged > 110,000 miles)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system
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