Community Forums

DoggieDaddy · 04-15-2014, 02:09 PM

An update on this issue. I just talk to Scott Wixson at Spartan. The remedy has not been approved yet. They are getting a coach from Entegra soon that they will be able to apply a remedy to. If the remedy works it will be approved and they will contact all the folks on their list that have reported the issue. This has taken a long time because they do not regard it as a safety or performance issue. It gets a lower priority.

crowleytj · 04-15-2014, 02:21 PM

Have the same issue with the power steering, talked to spartan they are aware. Seems they changed the power steering pump due
to the added weight, Engineering is working on a fix, sounds like it will be changing the PS hose for one that doesn't cause the problem. It's my understanding its only the 2014 and maybe some late 2013. doesn't cause any problem, just bothersome.

brobox · 04-15-2014, 03:49 PM

Quote:

Originally Posted by DoggieDaddy

An update on this issue. I just talk to Scott Wixson at Spartan. The remedy has not been approved yet. They are getting a coach from Entegra soon that they will be able to apply a remedy to. If the remedy works it will be approved and they will contact all the folks on their list that have reported the issue. This has taken a long time because they do not regard it as a safety or performance issue. It gets a lower priority.

I wonder if that might be my coach. It is due to go to Spartan tomorrow from Entegra because of a vibration in the steering while making gradual a curve at 45 MPH, in addition to the low speed growl that is said to be normal.

Swenster · 04-15-2014, 04:35 PM

Ours is due at Spartan May 12th. Whoever I set the appointment with thought they would have the fix by then. Hope it's your Chuck and it's a good fix. Drives me nuts. Had an old car many years ago that had the same problem. New PS pump fixed it.

brobox · 04-16-2014, 06:14 AM

UPDATE to the update:

I just had an email from Joyce and the Entegra arriving at Spartan today with the steering vibration problems is mine. The problems I had with the steering was the low speed (parking) growling and vibration others have experienced, but also on our test drive had the growl and vibrations, although not as bad as low speed, when making a gradual curve at 45 MPH.

Spartan has been waiting for a coach with this problem to try the new fix on and mine is the one at Entegra with the problem. Let's hope for all that are having a problem that the fix works. My coach will not be back to Entegra until mid next week. Maybe between Robert and myself we might hear if the fix works. It is nice to know that Spartan is working on it.

pallencollin · 04-16-2014, 10:29 AM

Kathy & I picked up our 2014 Anthem 42DEQ last week. I have noticed while driving the the powers steering pump seems to make quite a bit of noise while Turing at low speeds. Is this part of the problem that is being discussed in the forum thread? If so, how should I bring this issue forward with Entegra? Thank you in advance for your comments.

We love our new coach. No issues other than the power steering, unlike the 2013 Phaeton we traded in that had many many unresolved issues.

DoggieDaddy · 04-16-2014, 11:16 AM

Quote:

Originally Posted by pallencollin

Kathy & I picked up our 2014 Anthem 42DEQ last week. I have noticed while driving the the powers steering pump seems to make quite a bit of noise while Turing at low speeds. Is this part of the problem that is being discussed in the forum thread? If so, how should I bring this issue forward with Entegra? Thank you in advance for your comments.

We love our new coach. No issues other than the power steering, unlike the 2013 Phaeton we traded in that had many many unresolved issues.

It is the issue. You'll need to contact Spartan CS.

DoggieDaddy · 06-12-2014, 08:41 PM

We just had our coach in to fix the power steering problem. The coach now responds like it should. No vibration, no noise.

brobox · 06-12-2014, 08:46 PM

Glad to hear the fix worked, it sure made a difference on mine. I was told by someone that called Spartan the other day, so far it is a Spartan factory fix only. No 'kits" going to dealers yet.

C310 · 06-12-2014, 09:02 PM

And still no fix for the Aspires. Steve

brobox · 06-13-2014, 06:12 AM

Steve, are there many of the Aspires that have the growling/pulsating steering problems? Heck one is too many, it is aggravating especially if yours is doing it at high speeds too.

DoggieDaddy · 06-13-2014, 07:39 AM

Quote:

Originally Posted by brobox

Glad to hear the fix worked, it sure made a difference on mine. I was told by someone that called Spartan the other day, so far it is a Spartan factory fix only. No 'kits" going to dealers yet.

Actually there is a kit. Ours was fixed by Boyer Truck in Rogers Minnesota. Scott sent them the kit. He said there is also an instructional video.

pallencollin · 06-13-2014, 09:27 AM

Received an email from Charlie Fisher from Spartan Chassis this morning stating Spartan has the "FIX" and that they are sourcing the parts for their field locations and finalizing the written instructions.

Peter & Kathy Collins
Woodland, Washington

2014 Entegra Anthem 42DEQ

brobox · 06-13-2014, 02:59 PM

Quote:

Originally Posted by pallencollin

Received an email from Charlie Fisher from Spartan Chassis this morning stating Spartan has the "FIX" and that they are sourcing the parts for their field locations and finalizing the written instructions.

Peter & Kathy Collins
Woodland, Washington

2014 Entegra Anthem 42DEQ

That is good news for sure! I am working with Charlie on another issue right now and he is great to work with. The "fix" going to be local will make a lot of people happy. I hope they have called Spartan to be on the list for notification.