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Old 01-13-2017, 06:28 PM   #1
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Problem with lights

HI to all, we our on our second night in our new 2017 Cornerstone A and the rear bath room lights dim by themselves and return to full bright. I have tried to turn them off in three different control panels but they will not turn off. I did turn the master switch off at the front door and all lights went off when master switch was turn on bathroom lights still doing same thing. Any ideas, thanks
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Old 01-13-2017, 09:16 PM   #2
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Quote:
Originally Posted by Surmotor View Post
HI to all, we our on our second night in our new 2017 Cornerstone A and the rear bath room lights dim by themselves and return to full bright. I have tried to turn them off in three different control panels but they will not turn off. I did turn the master switch off at the front door and all lights went off when master switch was turn on bathroom lights still doing same thing. Any ideas, thanks
One of the touch pads that control those bathroom lights probably has a faulty button that is sensing that it is always being pushed. Disconnect the wall panels one at a time until you find out which panel is causing the problem. Will most likely need replacing. Talk to CS.
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Old 01-13-2017, 09:43 PM   #3
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One of PJs videos shows you how to pull and test the light panels if you choose to troubleshoot on your on. In your panel in the bathroom that has the circuit breakers and status lights, there is a test port that you can connect your light switch panels to to check them. The video explains the troubleshooting very well
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Old 01-16-2017, 03:02 PM   #4
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Originally Posted by Surmotor View Post
HI to all, we our on our second night in our new 2017 Cornerstone A and the rear bath room lights dim by themselves and return to full bright. I have tried to turn them off in three different control panels but they will not turn off. I did turn the master switch off at the front door and all lights went off when master switch was turn on bathroom lights still doing same thing. Any ideas, thanks
This issue may be caused by an incorrectly installed bezel. Try removing all the bezels that control that light one at a time. If the issue still persists, unplug each until you find the switch that is causing the issue. Plug it directly into the G6A control panel to test. If the switch is still cycling through the dimming cycle, it's likely you have a faulty switch as 757driver suggested. Let us know if you need further assistance!
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Old 01-16-2017, 03:41 PM   #5
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Problem with lights

The problem went away after turning off and on several more times, thanks for the help. I had also called Entegra tech support after hour which also a great help, I will have NIRVC check it in February. With all this help I'm glad a brought an Entegra
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Old 01-17-2017, 12:23 PM   #6
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Glad you got it working. That type of scenario would be most annoying.
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Old 01-18-2017, 10:29 AM   #7
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I had the same problem with the saloon overhead lights. After isolating the bad switch, I found that it had some moisture on it. About 2 minutes with the hair dryer, and problem solved.
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Old 01-18-2017, 01:19 PM   #8
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Stew

I would be VERY concerned with why there was any moisture on any of those switch panels. My moisture was due to a within-wall leak.

Gary
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Old 01-20-2017, 04:45 PM   #9
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Stew

I would be VERY concerned with why there was any moisture on any of those switch panels. My moisture was due to a within-wall leak.

Gary
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