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Old 02-07-2021, 07:29 AM   #57
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Bill

If you have any hesitation about updates, give RM or RiverPark a call tomorrow. Their customer service is open from 8 to 5 Eastern and then let us all know what you find out.

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Old 02-07-2021, 07:39 AM   #58
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Quote:
Originally Posted by Gary.Jones View Post
Bill



If you have any hesitation about updates, give RM or RiverPark a call tomorrow. Their customer service is open from 8 to 5 Eastern and then let us all know what you find out.



Gary


Ok. Good idea. Thanks
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Old 02-07-2021, 09:37 AM   #59
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I'd last updated our card last summer (June?). Before I attempted a current update last week, I had to reload the dock on my new laptop, which was easy.

To my surprise, the SD card update went well, and took ~10 minutes on a slow wi-fi.

I haven't tested the update, since we don't leave for home until mid-March; however, I have to admit this was the quickest/easiest SD update process yet.
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Old 02-07-2021, 10:34 AM   #60
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Originally Posted by BobG88 View Post
I'd last updated our card last summer (June?). Before I attempted a current update last week, I had to reload the dock on my new laptop, which was easy.

To my surprise, the SD card update went well, and took ~10 minutes on a slow wi-fi.

I haven't tested the update, since we don't leave for home until mid-March; however, I have to admit this was the quickest/easiest SD update process yet.
Bob, you brought up a good point. My Dock is also a new load on a new Windows 10 computer that I put online the first of the year.
With the redo of he Dock program after the hack, possibly traces of the old program (corrupt .dill, .cfg?) causing the update problem.
It might be worth deleting the old program and reloading new. Good idea.
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Old 02-07-2021, 12:46 PM   #61
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Click image for larger version

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Size:	741.8 KB
ID:	317371

Gary, The Dock is telling me I have current maps. Did yours say that back when you had the issues?
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Old 02-07-2021, 01:28 PM   #62
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To my surprise, the SD card update went well, and took ~10 minutes on a slow wi-fi.
Hi Bob,

Would it be possible for you to use a file manager to check the "date modified" of the files in the "NaviMaps" sub-directory on the SD card?

I believe those are the files that contain the map data. The files that I'm curious about have a file name "DCA1.11.SDL" and similar (DCAx.xx.SDL) Mine show a date modified of "3/5/20".

Thanks in advance.

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Old 02-07-2021, 02:00 PM   #63
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Hi Bob,

Would it be possible for you to use a file manager to check the "date modified" of the files in the "NaviMaps" sub-directory on the SD card?

I believe those are the files that contain the map data. The files that I'm curious about have a file name "DCA1.11.SDL" and similar (DCAx.xx.SDL) Mine show a date modified of "3/5/20".

Thanks in advance.

Take care,
Stu
Stu, fyi
Mine say Feb 5, 2021
Bill
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Old 02-07-2021, 02:20 PM   #64
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Stu, fyi
Mine say Feb 5, 2021
Bill
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Thanks. I'll give the River Park folks a call.

Take care,
Stu
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Old 02-08-2021, 08:29 AM   #65
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Just got off the phone with RM customer service(?) and was told by someone who's first language was not English that there has not been an update for more than a year. Next call will be to River Park. River Park Tech Support sez that RM drives them crazy, and they are sending me a new SIMCARD. Fingers crossed.
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Old 02-08-2021, 08:36 AM   #66
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Just got off the phone with RM customer service(?) and was told by someone who's first language was not English that there has not been an update for more than a year. Next call will be to River Park
It will be interesting to hear if the new dated cards have anything to do with RM or if that was just RiverPark.
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Old 02-08-2021, 09:02 AM   #67
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Hmmmm, a year? All very interesting. Keep us posted please.
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Old 02-08-2021, 11:22 AM   #68
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Hmmmm, a year? All very interesting. Keep us posted please.

All the more so since one of the RM pages I scrolled through this AM told one to update every 30 days.
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Old 02-08-2021, 12:01 PM   #69
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I agree with Gary's assessment regarding accessibility of the SD card. To make the removal/replacement easier, I installed this:
Attachment 315513

Available from a variety of sources: SD Card Extension Cable. ~$10

Some have suggested that River Park advises against using one. I've use one for several years without any difficulty.

Take care,
Stu
Good idea....ordered...had it in/out enough lately to make it worthwhile going fwd
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Old 02-08-2021, 12:14 PM   #70
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Stu

I think that extension cable is not shielded.... right? If its not shielded, then my guess is that they are concerned of crosstalk or "electrical noise" interference getting into the cable and potentially corrupting the data flow back and forth to the SD card. The risk would be corrupted SD card program.

Is it shielded?

Gary
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