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Old 10-13-2021, 11:58 AM   #15
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Thanks guys. On my list.
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Old 10-13-2021, 11:58 AM   #16
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Gary, on the 21's that was corrected, the new dock program was part of the correction. Deleting and reloading the dock software was a snap and all the updates went very smooth. Worth a try without having to go through manually reprogramming the SD card.
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Old 10-14-2021, 04:11 PM   #17
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I'll give that a try. Thanks

Gary
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Old 10-14-2021, 04:18 PM   #18
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Gary, on the 21's that was corrected, the new dock program was part of the correction. Deleting and reloading the dock software was a snap and all the updates went very smooth. Worth a try without having to go through manually reprogramming the SD card.
I uninstalled and reinstalled the docking program. Still no update. Card is dated 11/20 if that makes a difference.
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Old 10-14-2021, 04:25 PM   #19
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I uninstalled and reinstalled the docking program. Still no update. Card is dated 11/20 if that makes a difference.
That might be current. I picked my coach up 8/20 and the card was outdated. I'll se if I can check the date on mine in the next few days.
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Old 10-14-2021, 04:55 PM   #20
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I just deleted DOCK from my computer, but now I cant find a working link to download new windows software. There is a link but nothing downloads.... anyone know the secret??

Gary
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Old 10-14-2021, 05:59 PM   #21
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I just deleted DOCK from my computer, but now I cant find a working link to download new windows software. There is a link but nothing downloads.... anyone know the secret??

Gary
I just tried as well......looks like another RM glitch.
I have the .exe filed dated 2/3/21. PM your email address and I will send it to you.
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Old 10-14-2021, 07:00 PM   #22
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RM Dock

Here's the link that I used yesterday to download the RM Dock software: https://www.randmcnally.com/support/s/dock-software

That downloaded an .exe file (SetupRMDock.exe) that shows a date of 10/13/21.

I deleted my RM Dock software and used the new file to re-install.

The installation seemed to go fine, however, I still don't believe that my maps have updated in a very long time. For as long as I can recall, each time I plug the SD card into a computer and open the RM Dock, it shows that there's no update.

I really doubt that.

I've purchased and started using a Garmin RV 890 and have been very pleased with it.

Take care,
Stu
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Old 10-20-2021, 08:37 AM   #23
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So am I thinking right that I would have to un-screw The Black panel that holds the GPS and other things from the dash and remove the SD card from the backside of the GPS.?
There is a slot on the front of the GPS with the card in it. You just push the card with your fingernail and it pops out.
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Old 10-22-2021, 11:06 AM   #24
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In the OP's 2021 coach, that is not where the SD card is located. It was described in one of the first two or three posts.

Gary
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Old 10-22-2021, 11:55 AM   #25
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There is a slot on the front of the GPS with the card in it. You just push the card with your fingernail and it pops out.
That is the way the SD slots are on the Classics by raising the CD access cover. However, over the years they have changed the SD card location a couple of time.
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Old 10-23-2021, 06:25 PM   #26
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We have the "classic" 2014 Anthem and this was (ok, still is) on my list of things to do. The folks at Entegra told me the box is either under the wood panel or behind the dash. Pulled the wood panel and...nope, no box. Just lots (hundreds) of wires. Took a look behind the dash...oh heck no, it can stay just the way it is. If push comes to shove, I will just purchase a separate Rand McNally unit.
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Old 10-23-2021, 06:42 PM   #27
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We have the "classic" 2014 Anthem and this was (ok, still is) on my list of things to do. The folks at Entegra told me the box is either under the wood panel or behind the dash. Pulled the wood panel and...nope, no box. Just lots (hundreds) of wires. Took a look behind the dash...oh heck no, it can stay just the way it is. If push comes to shove, I will just purchase a separate Rand McNally unit.
On the 14 push in on the front panel. It swings up, the SD card is on the right side behind the panel. It should be the same instructions to access the CD players in the owners manual
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Old 10-23-2021, 06:49 PM   #28
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On my 15 Anthem, the SD card slot was on the edge of the video panel. As Chuck says, you tilt the video panel out by pressing on the bottom edge of the panel and when it swings out, the SD card was in the bottom edge and it seemed like right in the middle, or maybe the right bottom edge.

Gary
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