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Old 12-08-2016, 06:25 PM   #15
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Quote:
Originally Posted by Old Scout View Post
Curious--given the newness of these failures on 2017 models, what is there to suggest that the replacement radiator will be any better than the OEM one that just failed?
Because most of us aren't having problems. Just like other brands.
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Old 12-08-2016, 09:15 PM   #16
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Old 12-08-2016, 09:23 PM   #17
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As I reported in a previous post we replaced the radiator ourselves, Spartan shipped the whole assembly to us! When we separated the radiator from the air cooler this is what we found for vibration dampening between radiators. We reported it to spartan along with photos. We added additional rubber and hopefully this alleviates the problem. Our radiator failed in the upper right corner right where these rubber pieces go. Sorry about the double post but I am just learning how to attach. Gary Jones is walking me through it


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Old 12-08-2016, 09:25 PM   #18
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That upper corner is more rare...that is also where mine leaked, and it was obvious it was leaking because the white dried tail ran across the outside and inside of the radiator. It also tends to run down and catch in the inside tray of the radiator and takes on the appearance that the leak is in the bottom corner.
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Old 12-24-2016, 02:55 PM   #19
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Update on service in Middlebury on 2017 Anthem:

Very happy to report outstanding service visit to Entegra December19-21 during extreme weather conditions -15 temperatures! Coach performed as advertised in cold weather and Entegra folks protected coach while in their care. Mary was my service contact and she acted extremely professional and followed up on every item and detail. Jimmy was my tech and all I can say he was great to work with. He fixed a couple of items he found while working on outlined items. Both were fun to work with.

My major concern was with Spartan issues and the following is update.

1. Radiator leaking was not from radiator but connecting hose/clamp easy fixed and checked w pressure test.
2. ABS alarm / fault indicator light on, again easy fix 1 loose connecting wire reconnected and taped for extra fixation. All other connections checked and taped.
3. Wheel seals leaking, false alarm......just brake dust.

Entegra Repairs:
2 recall items, a) mattress replace with new Sleep Number bed!
b) wiring harness in engine area fixed......
Installed new Vega system panel and updated software.....works great!
Installed RF monitor to DirecTV box.....Tighten up a couple of storage doors in basement area......Repair mics. stuff......

Overall, great visit and both Entegra and Spartan folks were easy to work with and would give both organizations A Plus rating on repairs. Also, great communication which included written (documented issues and repair steps), verbal (explaining repair and establishing timelines) and telephone updates during the course of the visit.

PS Concerning "Changes at Entegra" I was there during -15 temperatures and Holiday Season and all I observed was a group of highly motivated people enjoying doing their jobs in service area. I was even asked to be a judge in and "ugly sweater contest"!!
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Old 12-25-2016, 10:24 AM   #20
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The best part to me is...this sounds like standard Entegra/Middlebury CS experience. About how mine went a year ago there.
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