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11-10-2020, 10:32 AM
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#1
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Senior Member
Join Date: May 2016
Location: Indiana
Posts: 783
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Spartan Charlotte This Week
Drove up from to Charlotte for annual maintenance yesterday.
First, Indiana roads have improved. At I-69 north of Indy. Worse part was last 5-10 miles before Michigan state line. I joked that Indiana was just trying to prepare me for what was to come.
However, the first 20 miles in Michigan were fine. Then 20 miles of washboard, followed by the last 20 miles of some of the worse road I've driven in quite some time. Every expansion joint buckled and 90% of them had chuck holes. Far worse than last year even though they were patching last year.
The hilarious thing, they had more than 10 miles down to one lane with what appeared to be the expansion joint lotto going on. Once every 1-200 yards they replaced a single "bad" expansion joint with new concrete. I'd really like to know how they picked which expansion joint to "fix" out of the other 100+ that they ignored.
BTW, Spartan is locked down, lobby is closed and you only talk to advisor by phone. You have two choices, stay with the coach in the shop all day, or jump in your car and go exploring for the entire day.
I choose to stay with the coach at least today. Even though my advisor said no slides extended, my tech said I could extend them. I extended only the big slide to my my life easier while only affecting driver's side front wheel.
At least I get to see how much they actually work on my coach during the day. While being treated to this view:
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Steve & Tracy with rescues Lucy the Beagle & Willow the Boxador
2017 Entegra Aspire DEQ
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11-10-2020, 11:07 AM
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#2
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Senior Member
Join Date: Aug 2016
Location: Scottsdale, AZ
Posts: 3,122
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Steve, that section of I-69 from Charlotte to ten miles south or so is where three Spartan engineers test drove my ill-handling 2018 Cornerstone and pronounced it to be operating "as designed and within spec."
I thought about asking, "And how would you know if that is your test track?"
If you have a chance to see technician par excellence Andy Potter while you're there, please give him my regards.
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Larry & Amy Beckner
Scottsdale, AZ
2022 Newmar Super Star 4061
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11-10-2020, 11:31 AM
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#3
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Senior Member
Entegra Owners Club
Join Date: May 2019
Posts: 985
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I agree, the techs are very accommodating. They let us put out all the slides, take the dogs out for walks and even left for a couple hours for lunch and grocery shopping.
Yes it's nice to be right there, our tech called for me a few times to see something and I popped out a few times just to watch. I was always respectful, wore a mask and didn't take up too much time, but he was willing to answer all my questions and didn't try to rush me. Great experience.
BTW if you like being able to stay in the coach, let them know on the survey they send you with the invoice. JMO I think they should continue to at least offer you the choice.
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Gary and Phyllis Small
2018 Anthem 44F
2019 Jeep Wrangler Unlimited - Sahara
2003 Alegro Bus (sold)
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11-10-2020, 12:00 PM
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#4
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Senior Member
Newmar Owners Club
Join Date: Feb 2012
Posts: 1,519
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They do this at Newell, in Miami, OK. You can stay in your coach while in their shop overnight. That's pretty nice. Beats staying in the hotels, for sure! Maybe this is the next new thing.
Safe travels!
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2008 Newmar Dutch Star 4304
2005 HR Navigator 45PBQ - SOLD
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11-10-2020, 12:19 PM
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#5
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Senior Member
Join Date: May 2016
Location: Indiana
Posts: 783
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Quote:
Originally Posted by LWBAZ
Steve, that section of I-69 from Charlotte to ten miles south or so is where three Spartan engineers test drove my ill-handling 2018 Cornerstone and pronounced it to be operating "as designed and within spec."
I thought about asking, "And how would you know if that is your test track?"
If you have a chance to see technician par excellence Andy Potter while you're there, please give him my regards.
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Larry unless there is more than one Andy then I have Andy Potter as my tech. He's pretty much been the tech on it since my first trip here. Agree, he is excellent. My only issue, is since he's so good, other guys are asking for his help and the advisors call him for "emergency's".
Steve
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Steve & Tracy with rescues Lucy the Beagle & Willow the Boxador
2017 Entegra Aspire DEQ
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11-10-2020, 12:24 PM
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#6
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Senior Member
Join Date: Aug 2016
Location: Scottsdale, AZ
Posts: 3,122
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Quote:
Originally Posted by photraveller
Larry unless there is more than one Andy then I have Andy Potter as my tech. He's pretty much been the tech on it since my first trip here. Agree, he is excellent. My only issue, is since he's so good, other guys are asking for his help and the advisors call him for "emergency's".
Steve
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That would be The Guy! As I've said on more than one occasion, whatever they're paying him, it's not enough.
Please do tell Andy I said hello.
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Larry & Amy Beckner
Scottsdale, AZ
2022 Newmar Super Star 4061
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11-10-2020, 12:27 PM
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#7
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Senior Member
Join Date: May 2016
Location: Indiana
Posts: 783
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Quote:
Originally Posted by garysfb
I agree, the techs are very accommodating. They let us put out all the slides, take the dogs out for walks and even left for a couple hours for lunch and grocery shopping.
Yes it's nice to be right there, our tech called for me a few times to see something and I popped out a few times just to watch. I was always respectful, wore a mask and didn't take up too much time, but he was willing to answer all my questions and didn't try to rush me. Great experience.
BTW if you like being able to stay in the coach, let them know on the survey they send you with the invoice. JMO I think they should continue to at least offer you the choice.
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Gary, I'll see how the week plays out, but yes, I would appreciate being able to stay in the coach all day even if I have to stay in here. getting out at lunch would make it a no braiier even when the wife is with me. While I enjoy meeting and talking with people in the lobby, my bad back really hates sitting in chairs that aren't mine.
Steve
__________________
Steve & Tracy with rescues Lucy the Beagle & Willow the Boxador
2017 Entegra Aspire DEQ
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11-13-2020, 10:17 AM
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#8
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Senior Member
Entegra Owners Club Spartan Chassis
Join Date: Feb 2010
Posts: 4,246
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Quote:
Originally Posted by photraveller
BTW, Spartan is locked down, lobby is closed and you only talk to advisor by phone. You have two choices, stay with the coach in the shop all day, or jump in your car and go exploring for the entire day.
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Hi Steve,
We're planning to arrive on Sunday afternoon for a Monday appointment.
Can you share with me the current status of water and sewer connections?
Thanks.
Take care,
Stu
__________________
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
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11-13-2020, 11:38 AM
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#9
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Senior Member
American Coach Owners Club
Join Date: Jun 2018
Location: SD
Posts: 900
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Was there last June.
Sites were electric only.
Front of lot had station for potable water, flush water and dump station. Easy in, easy out, easy back to your parking spot.
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2012 Dynamax Dynaquest 390 XL
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11-13-2020, 06:55 PM
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#10
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Senior Member
Join Date: May 2016
Location: Indiana
Posts: 783
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Quote:
Originally Posted by 777 Driver
Hi Steve,
We're planning to arrive on Sunday afternoon for a Monday appointment.
Can you share with me the current status of water and sewer connections?
Thanks.
Take care,
Stu
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Stu same as Airboss stated electric only at site. I saw the dump station up front, but didn't used or even walked over to take a look at it. That is a huge improvement over having to drive to a dump station.
Steve
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Steve & Tracy with rescues Lucy the Beagle & Willow the Boxador
2017 Entegra Aspire DEQ
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11-13-2020, 07:12 PM
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#11
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Senior Member
Entegra Owners Club
Join Date: May 2019
Posts: 985
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Stu when we were there in October the dump station was open. However they were going to close it the day we left, don't know why. Best bet would be to call ahead to find out the status.
__________________
Gary and Phyllis Small
2018 Anthem 44F
2019 Jeep Wrangler Unlimited - Sahara
2003 Alegro Bus (sold)
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11-13-2020, 07:16 PM
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#12
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Senior Member
Entegra Owners Club Spartan Chassis
Join Date: Feb 2010
Posts: 4,246
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Quote:
Originally Posted by photraveller
I saw the dump station up front, but didn't used or even walked over to take a look at it. That is a huge improvement over having to drive to a dump station.
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Hi Steve,
Thanks.
About the same time that I posted here, I reached out to Katie at Spartan (Shyft).
She shared that although there is a dump station, it has been closed for the winter. The dump station at the fairgrounds is available. Water is available at the front of the building.
When I attended the Spartan Academy in June '18, there was discussion that Spartan was working with the county to get approval for them to install a dump station. They have received that approval and constructed the dump station. Apparently, it's only useable during the warmer months. I have no idea if there's some schedule open/close dates or if someone makes a decision depending on existing conditions.
Take care,
Stu
__________________
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
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