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Old 03-26-2023, 09:58 AM   #1
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Step motor replacement help

Does anyone know how to get the old motor out? I canít get the motor to free itself from the step arms and I certainly donít want to destroy the stairsÖ

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Old 03-26-2023, 10:44 AM   #2
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Without having worked on that kind of motor assy before, I'd have to go with I perceive as the obvious. 2 bolts circled in red.
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Old 03-26-2023, 12:47 PM   #3
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I think Harry is probably correct. The black section of the "motor" is actually a gearing assembly and the reddish tubular section to the right in your picture is the actual motor itself. You likely only need to replace the motor and not the gearing assembly.

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Old 03-26-2023, 12:52 PM   #4
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That is a different step assembly than I have seen. Those were not even used on the Travel Supreme. Do you know the make of the steps? Removing the bolts is probably correct, it would be interesting to see if those steps and instructions could be found online.
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Old 03-27-2023, 07:29 AM   #5
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Quote:
Originally Posted by HarryStone View Post
Without having worked on that kind of motor assy before, I'd have to go with I perceive as the obvious. 2 bolts circled in red.
There might be a third bolt that isn't shown. I would definitely remove those bolts.
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Old 03-27-2023, 08:37 AM   #6
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I would suggest driving the two keeper pins out. Then slide is left and right to pull it out of the tubes.

See the two holes in this one that is for sale.

https://parts.unitedrv.com/products/...lide-out-motor
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Old 03-27-2023, 08:47 AM   #7
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Good eye on the research of that motor Jeanne.
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Old 03-27-2023, 09:08 AM   #8
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This is the replacement motor and unfortunately, the gears are stripped out and why Iím replacing it. I believe the ďsilverĒ arms are supposed to slide inside the ďblackĒ tubes of the steps, I just wanted to verify that was accurate before I get the heat out and bigger hammer.

There are two bolts on either side of the tubes but I donít know what the threaded rod is attached to as the one side spins with the nut and the other is going to need a breaker bar to loosen.

Iím going to call Entegra today and see if they have any paperwork in the archives for this step. I really donít want to invest in a new set of stairs if I can help it. These have metal EC insignias on the steps themselves and I think they look better than the Click image for larger version

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Old 03-27-2023, 11:18 AM   #9
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It doesn't look to me like the black tubes spin. I wish I could zoom in better but where the tubes go through that bracket I would expect to see marks. I am wondering if the silver ends connect to something inside the black tube?
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Old 04-03-2023, 10:51 AM   #10
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It almost looks like the tubes are "dimpled" where the holes in the drive shaft are.

also, what keeps the motor from spinning when it changes direction?
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