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Old 07-17-2017, 04:28 PM   #1
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Thank you- Entegra

Just sent this email to Joyce ... I'm sure she is at Summerfest, but wanted her to know her folks were doing a great job. If I were ever to buy another coach, it would be another Entegra, that's for sure.

Joyce,
I've been driving for two days ... stopped in Cincinnati after quite a "challenging" traffic day. Went to put out the slides, back, no problem .... front ... problem. Neither would go out, nor would anything on that panel work. It was now 3:45 pm and I called ya'll. A fellow picked up right away in your group (don't remember his name); he spent 45 minutes on the phone with us and got us working again. I am so grateful to y'all ...you have no clue how much y'all's help means to us. Thank your folks for me! Take care, Lynn & Dan
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Old 07-17-2017, 05:06 PM   #2
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X2!
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Old 07-17-2017, 08:48 PM   #3
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Good to hear!
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Old 07-17-2017, 09:15 PM   #4
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Joyce and her crew are the best in the industry.
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Old 07-18-2017, 01:08 AM   #5
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Great to hear of good service experiences.
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Old 07-18-2017, 06:29 AM   #6
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Yesterday I stopped by Entegra Services to see Mike Lucas and ask a couple of questions. I am out of warranty, but I was treated like a VIP as soon as I walked in. Time was taken to get a color copy of what I needed and to call Joyce's department to get the correct answer on the shade motor replacement. Another great job of Entegra and Joyce taking care of a Vendors bad parts after warranty.
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