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Old 06-29-2022, 06:53 AM   #1
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Thanks to Bobby and NIRVC

Not sure if this has been done formally, but a BIG THANKS to Bobby Dowdle and NIRVC for monitoring this forum for owners of the brands they represent!

I, like many read, post, have questions, and sometimes, problems.
Itís like having a Service Advisor/Tech on call 24/7.

I know that there are many good dealers out there, but NIRVC demonstrates why they are head and shoulders above when it comes to the word Service.
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Old 06-29-2022, 07:05 AM   #2
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I completely agree with your assessment and have found the responses to be extremely useful.
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Old 06-29-2022, 07:13 AM   #3
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NIRVC's contributions, and those of Bobby, are highly appreciated and helpful. Not really surprising as NIRVC is just simply a dealer that cares about more than moving product off their sales lot. Its about time that dealers are interested about more than moving "product".

In addition to those services, NIRVC is going to make some revolutionary contributions to the way service is handled that are going to leave other dealers in the dust, and owners in a much better position than they have ever been before as regards to repairs and service.

Gary
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Old 06-29-2022, 07:18 AM   #4
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Thanks for the wonderful shout out. We all know there will be issues throughout the life of the coach and we want to provide as much information as possible to keep you enjoying your investment. I have gotten Entegra to be more responsive and help with any information as well. We will be here to assist as needed.
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Old 06-29-2022, 07:51 AM   #5
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I appreciate what Bret has done for the RV buyers and I'm hopeful his efforts will show positive results for his dealerships. For the most part, before NIRVC, the RV buyer was left to fend for themselves. The cards were stacked against the buyers and the manufactures really didn't seem to care.
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Old 06-29-2022, 08:09 AM   #6
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Well said. In all of the years I have been on the forum, NIRVC with Brett, Angie and Bobby have been the first sponsor to to really sponsor this forum for the members. Above and beyond of anything I have seen in 15 years as a member of this forum.......Thank You.
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Old 06-29-2022, 09:47 AM   #7
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Agreed, very helpful.
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Old 06-29-2022, 10:22 AM   #8
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X2 to all the kudos below.
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Old 06-29-2022, 11:47 AM   #9
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I agree with the big thanks to Bobby. Bobby and his team are great in person as well.
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Old 06-29-2022, 02:15 PM   #10
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I bought my 21 cornerstone from Nirvc Az, and next one will be from Bobby in TN. Great work monitoring the customers needs after the sale, even if he didnít sell it! Canít wait to meet in person!
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Old 06-30-2022, 07:28 AM   #11
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Quote:
Originally Posted by brobox View Post
Well said. In all of the years I have been on the forum, NIRVC with Brett, Angie and Bobby have been the first sponsor to to really sponsor this forum for the members. Above and beyond of anything I have seen in 15 years as a member of this forum.......Thank You.
That is so true. Most sponsors just pay the money and try to gain some sales via the additional marketing. NIRVC actually makes a commitment to providing assistance to any Entegra owner. Brett's approach to revamping the service side of the RV industry, and the commitment to making it happen, go far above "advertising" and in the long run it will reap rewards. A few more years and Brett's changes to the RV world would probably make for a good book.
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Old 06-30-2022, 07:52 AM   #12
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NIRVC with Brett Davis at the helm has been building a fantastic business model. We are all the benefactor’s of their hard work. Thanks Bobby for keeping a watch out all of us.
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Old 06-30-2022, 09:40 AM   #13
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Let's not forget Brett who also reads this board. This past weekend I damaged my awning while leaving a campground. After I arrived home, I posted about it and within about 30 minutes, Brett called me offering to help. That, ladies and gentlemen, is unheard of in this industry. NIRVC is surpassed by no one.
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Old 06-30-2022, 10:53 AM   #14
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But remember, Brett is the CEO and his balliwick is not service. People with problems need to be working through their standard service advisor.

Yes, Brett reads this forum and he will call if he thinks that he can have an impact in getting someone out of a jam, but he employs a bunch of people to handle most problems. He has other issues on his plate. If he calls you, then that is a different story.

Gary
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