Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 06-25-2022, 03:20 PM   #15
Senior Member
 
DebbieMH's Avatar
 
Entegra Owners Club
Join Date: Oct 2012
Posts: 3,800
Quote:
Originally Posted by jwprosser View Post
Buddy110,
I just got back from going to Ghirad at Red Bay. I have only good things to say, also stay at Red Bay Acres right next to the factory, great park and experience plus restaurant site. I had them do a full check a, clean and adjust on all 3 awnings. Not under warranty bust still no charge. The coach ahead of me was a different story, older Entegra that had the lag bolts striped out. There was a charge for that one. Call them and talk to them, but it is worth the trip to have it fixed right the first time.
I went to Red Bay to Girard to get mine fixed when it wouldn't go in. Excellent customer service. Their is a campground right there to stay at - Red Bay Acres. Well worth it in my opinion.
__________________
Lynn & (Dan in spirit ) Fur kids Carl & Alvin
Full time - home base is Myakka River Motorcoach Resort in Port Charlotte, FL
2015 Entegra Anthem 44B with HWH Active Air
2021 Grand Cherokee Summit
DebbieMH is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 06-25-2022, 05:17 PM   #16
Senior Member
 
philnail's Avatar


 
Entegra Owners Club
Join Date: Aug 2012
Location: Full Time - Most of the time we are lost.
Posts: 712
On our Classic 2013 Anthem we lost both awnings due to a wind gust. Damaged the passenger side of the coach and out both awnings on the roof. We had progressive back then and they covered it and did not raise our rates. I was an hour away from Girard and I sat across from the President and he said act of god. Sorry. 2 weeks later we got a service bulletin from Girard that says there could be an issue with the wind sensors

$25,000 damage
__________________
BBQ-Guy
philnail is offline   Reply With Quote
Old 06-25-2022, 05:36 PM   #17
Senior Member


 
Join Date: Feb 2020
Location: NY State
Posts: 1,806
Quote:
Originally Posted by buddy110 View Post
Well, Dummy me drove out of the campground today....with my awnings out. Front two have minor, cosmetic damage, but the rear tore through the fascia Than fully, I was able to retract it almost all the way so that I could tie it down. Drove home no issues:

Who does one go to for a repair of such? A body shop? mother ship? Girard direct? DIY?. I'm sure insurance will cover it, but I fear they may drop me or raise my rate. Either way, I need to get it repaired.

Any suggestions greatly appreciated.
TIA
You might try Dave's RV Center in Danbury. Almost bought Newmar there (floor plan wasn't quite right for us but it was in *great* shape) and spent some time looking around their shop without seeing anything remotely dodgy. They're usually booked a couple of months out.
__________________
John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
n2zon is offline   Reply With Quote
Old 06-25-2022, 05:55 PM   #18
Senior Member


 
Holiday Rambler Owners Club
Join Date: Aug 2021
Location: Fitchburg, WI
Posts: 408
Turn the claim into your insurance carrier. They will send a knowledgeable adjuster out to inspect the damage. They will also have a list of preferred vendors to do the repairs. If you go to one of them and the repairs are not right, it's on their dime. Good luck.
__________________
Keep the shiny side up.
Orrin, Linda, and Sophie
2002 HR Ambassador 2014 CR-V toad
Fitchburg, WI
Orrin is offline   Reply With Quote
Old 06-25-2022, 08:06 PM   #19
Senior Member
 
LWBAZ's Avatar


 
Join Date: Aug 2016
Location: Scottsdale, AZ
Posts: 2,783
Quote:
Originally Posted by philnail View Post
On our Classic 2013 Anthem we lost both awnings due to a wind gust. Damaged the passenger side of the coach and out both awnings on the roof. We had progressive back then and they covered it and did not raise our rates. I was an hour away from Girard and I sat across from the President and he said act of god. Sorry. 2 weeks later we got a service bulletin from Girard that says there could be an issue with the wind sensors.
In my experience a wind sensor can be working perfectly, but if a big patio awning is fully extended there is no way it's going to survive a sudden wind gust - simply because of the time it takes for a fully extended awning to fully retract. I've never timed it, but it definitely doesn't happen instantly, and the Girard awnings seem even slower that other brands we've had.

Wind sensors are great if the wind picks up gradually. But when the wind goes from dead calm to gale force in a heartbeat, a fully extended patio awning doesn't stand a chance.

Not intending to be argumentative. Only you know the specifics of your situation and whether a perfectly functioning wind sensor would have saved your awnings.
__________________
Larry & Amy Beckner
Scottsdale, AZ
2022 Newmar Super Star 4061
2018 Entegra Cornerstone 45B
LWBAZ is offline   Reply With Quote
Old 06-26-2022, 04:50 PM   #20
Senior Member


 
Join Date: Feb 2020
Location: NY State
Posts: 1,806
Quote:
Originally Posted by Orrin View Post
Turn the claim into your insurance carrier. They will send a knowledgeable adjuster out to inspect the damage. They will also have a list of preferred vendors to do the repairs. If you go to one of them and the repairs are not right, it's on their dime. Good luck.
^^^ Yup.

We (the OP and I) live in an area with few RV repair facilities other than CW in Kingston, and Danbury isn't that far away from the OP. And an insurer's preferred places might not be my own.

That said, I forgot completely about Del Hatt in Poughkeepsie. Good, competent people there, and if they'll take the job they'll most likely do it right.

There could be other good RV shops closer to the OP that I don't know about. I tend to do everything possible in the driveway, which limits my experience with repair facilities.
__________________
John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
n2zon is offline   Reply With Quote
Old 06-26-2022, 07:43 PM   #21
Senior Member
 
Join Date: May 2011
Posts: 182
Wind sensor

The 2013 Anthem wind sensors are battery powered. Life of battery is about 5 years. Suggest you inspect yourís. Went to Red Bay and service was great and price was reasonable. I cannot find anywhere that I am told about a battery. New battery and sensor works fine.
__________________
Keith & Carol Winfield
Former owners of 2013 Entegra Anthem w/ Ford F150 FMCA-F211651
Starkville, MS - Home of Mississippi State University
Mississippi is offline   Reply With Quote
Old 06-27-2022, 04:33 AM   #22
Senior Member
 
Join Date: May 2016
Location: Highland NY
Posts: 3,495
Quote:
Originally Posted by n2zon View Post
^^^ Yup.

We (the OP and I) live in an area with few RV repair facilities other than CW in Kingston, and Danbury isn't that far away from the OP. And an insurer's preferred places might not be my own.

That said, I forgot completely about Del Hatt in Poughkeepsie. Good, competent people there, and if they'll take the job they'll most likely do it right.

There could be other good RV shops closer to the OP that I don't know about. I tend to do everything possible in the driveway, which limits my experience with repair facilities.
I am considering calling Kevin at Delhatt. If the canister and arms are ok, it would be as simple as replacing the fascia. Vinces down the street could paint it prior to installation. Kevin has repaired several things over the course of a few years
__________________
Bruce, Lisa and the pups, Charlie, Opie and Rebel
2021 Cornerstone Y Azure
2018 Anthem, Victory Blue Sold, 2019 Ram Laramie 1500
buddy110 is offline   Reply With Quote
Old 06-27-2022, 12:37 PM   #23
Senior Member
 
Join Date: May 2016
Location: Highland NY
Posts: 3,495
Safeco has the claim. I looked locally for service, but I'm not thrilled with my options. Both NIRVC Atlanta (per a call from Brett after he read my post) and the Mothership have raised their hands to offer the repair. I don't think I can go wrong with either. Now I'm waiting for availability of parts. Will update the board when I have a resolution.

Thanks everyone for your input
__________________
Bruce, Lisa and the pups, Charlie, Opie and Rebel
2021 Cornerstone Y Azure
2018 Anthem, Victory Blue Sold, 2019 Ram Laramie 1500
buddy110 is offline   Reply With Quote
Old 06-28-2022, 02:38 PM   #24
Senior Member
 
Denie's Avatar
 
Join Date: Sep 2021
Posts: 157
Quote:
Originally Posted by buddy110 View Post
Well, Dummy me drove out of the campground today....with my awnings out. Front two have minor, cosmetic damage, but the rear tore through the fascia Than fully, I was able to retract it almost all the way so that I could tie it down. Drove home no issues:

Who does one go to for a repair of such? A body shop? mother ship? Girard direct? DIY?. I'm sure insurance will cover it, but I fear they may drop me or raise my rate. Either way, I need to get it repaired.

Any suggestions greatly appreciated.
TIA
I too have pulled away with an awning out but caught it in time and stopped. It happens. With our new coach ill make a pre flight check list and using it from the drivers seat just like a pilot might do. Sometimes the drive you have in front of you occupies your mind so that you forget simple little things like an awning. Why the heck an auto close feature like with the step is not a standard feature is beyond me. Even an alarm would be great.
__________________
2012 Jayco Seneca 36FK
With a 2002 Jeep Wrangler Sahara always tailgating us about 5' from our bumper!!
Denie is offline   Reply With Quote
Old 06-30-2022, 03:14 PM   #25
Member
 
rcoleman's Avatar
 
Fleetwood Owners Club
Join Date: May 2009
Posts: 43
Check List

First off, don't beat yourself up too bad, we have all made errors where RV's are concerned. I agree with a previous poster, make a simple check list. I have it on the dash and my wife reads it as I go double check things. Knock on wood, since we have been doing this, no major faux pas.
__________________
2011 Fleetwood Bounder 35H
rcoleman is offline   Reply With Quote
Old 06-30-2022, 07:02 PM   #26
Junior Member
 
srballantyne's Avatar
 
Join Date: Feb 2020
Posts: 23
Wind got mine

Had similar issue last year. Wind came up and tore the awning completely off my 2004 Dolphin. Took it to the dealer, upgraded to electric, and used my insurance. It was a very expensive lesson for me. Had to completely remove what was left of the awning and hardware just to get home. Paid the campground owner to dispose of it for me.
srballantyne is offline   Reply With Quote
Old 06-30-2022, 08:17 PM   #27
Member
 
Join Date: Jul 2014
Posts: 33
Quote:
Originally Posted by buddy110 View Post
Well, Dummy me drove out of the campground today....with my awnings out. Front two have minor, cosmetic damage, but the rear tore through the fascia Than fully, I was able to retract it almost all the way so that I could tie it down. Drove home no issues:

Who does one go to for a repair of such? A body shop? mother ship? Girard direct? DIY?. I'm sure insurance will cover it, but I fear they may drop me or raise my rate. Either way, I need to get it repaired.

Any suggestions greatly appreciated.
TIA
search your local Facebook area, lots of RV/trailer repair shops around
dragrace728 is offline   Reply With Quote
Old 06-30-2022, 08:34 PM   #28
Member
 
Join Date: Aug 2018
Posts: 48
Take your motorhome to Conn. Motorcars and Coaches in Plainville, Ct. They are Tiffin repair but do everything. Itís a repair shop not a dealer. Great service techs.
__________________
Fred & Sharon
2018 Newmar DS 4369
2017 Equinox 1.5 AWD
Fireairdrop is offline   Reply With Quote
Reply

Tags
awning



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Driver Tore the Awning When He Delivered My New FW iceman3161 5th Wheel Discussion 21 09-09-2012 10:37 AM
Bad Day tore corner moulding loose on MH, could use some help workinwood Class C Motorhome Discussions 7 02-07-2012 06:43 PM
Closet frame bent/tore off C&C R Winnebago Industries Owner's Forum 8 12-17-2007 06:39 PM
Awning tore off left bad spot riverchick New Member Check-In 4 04-19-2007 04:34 AM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 05:54 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.