Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-16-2022, 08:00 AM   #1
Junior Member
 
Gowenfast's Avatar
 
Join Date: Nov 2021
Location: Sarasota, Florida
Posts: 23
Transfer switch issue

Hello all, I seem to have a transfer switch issue with our 2018 Entegra Anthem. On a recent trip, I plugged into shore power, and got a transfer switch fault. I moved the coach to another power box, and the issue went away. I stored the coach, however neglected to turn off the inverters, and drained the house batteries. I ran the generator to recharge the batteries per Entegra support, but now I'm getting a transfer switch fault on the Vegatouch. I checked the circuit breaker on the generator, and it's not tripped. The generator seems to power the coach (runs the roof AC's, etc), but the transfer switch fault (red light FAULT) message still appears. I reset the 12V system, and the fault disappears. Upon plugging the coach into a 50A post, the fault reappears, and nothing in the coach (110V) works. The panel says Transfer Delay first, and the goes to FAULT. Any ideas? I would think if the line voltage from the generator was out of spec, it would trigger the transfer switch fault, but I'm thinking it would be highly improbable that both the generator , and the shore power are out of spec. I can only surmise that the transfer switch has failed. Any ideas? Thoughts? Helpful hints? Lastly, if the transfer switch needs replaced, is this a DIY job, or better left to a professional? Thanks, David Price
Gowenfast is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-16-2022, 04:38 PM   #2
Senior Member
 
Join Date: Aug 2019
Location: Eastern outskirts of Dallas, TX
Posts: 2,158
How competent are you when it comes to the electro-mechanical aspects of an electrical system?

I would be disconnecting all power to the coach first.

Then open up the transfer switch and look for signs of overheating of wires/connections, and then tighten every connection inside the box.
If nothing found, the close it up and move to the main breaker box/panel. Do the same as above.

Then, closely inspect the shore power plug for discoloration and overheating of the blades.

Take good pictures of what you see and post here if nothing stands out as being at fault.
__________________
‘91 Ultrastar Champion‘02 Georgie Boy Landau 8.1l Workhorse
‘03 Jeep Wrangler TJ 2018 Jeep Wrangler JK toad
MrMark52 is offline   Reply With Quote
Old 08-16-2022, 06:13 PM   #3
Senior Member
 
RVFunlovers's Avatar


 
Entegra Owners Club
Spartan Chassis
Join Date: Oct 2017
Posts: 928
I have not worked on a transfer switch on an Entegra. I had the transfer switch fail on my old Monaco coach. I could see where it was burned. It was not that bad of a job on that coach to remove and replace. As stated I did it will all power off and disconnected.

Every since then I try to not switch when under load. At least when I can control it. If I have my generator running when I park i shut down all air conditioners or any load I can before I kill the generator. And then I connect to shore power and gradually bring on loads. Same process when I unhook shore power. I know you do not have to but the less load on the transfer switch when it is switching the better. And the less power removal from a running device the better.
__________________
Hal and Pam Navarre
2022 Entegra Cornerstone W
2020 Ford Edge ST
Sold 2017 Entegra Cornerstone B
RVFunlovers is offline   Reply With Quote
Old 08-17-2022, 08:10 AM   #4
Junior Member
 
Gowenfast's Avatar
 
Join Date: Nov 2021
Location: Sarasota, Florida
Posts: 23
helpful hints

Quote:
Originally Posted by MrMark52 View Post
How competent are you when it comes to the electro-mechanical aspects of an electrical system?

I would be disconnecting all power to the coach first.

Then open up the transfer switch and look for signs of overheating of wires/connections, and then tighten every connection inside the box.
If nothing found, the close it up and move to the main breaker box/panel. Do the same as above.

Then, closely inspect the shore power plug for discoloration and overheating of the blades.

Take good pictures of what you see and post here if nothing stands out as being at fault.
Thanks, I will take pictures and post them. by the main breakers, are you referring to the 2 100A switches in the last right rear panel?
Gowenfast is offline   Reply With Quote
Old 08-17-2022, 12:01 PM   #5
Senior Member
 
Join Date: Aug 2019
Location: Eastern outskirts of Dallas, TX
Posts: 2,158
Quote:
Originally Posted by Gowenfast View Post
Thanks, I will take pictures and post them. by the main breakers, are you referring to the 2 100A switches in the last right rear panel?
Transfer switches usually will have 3 heavy cables connected - shore line tether, generator “tether” (usually in conduit but could be tether like permanently connected), and the output of the transfer switch that feeds the coach’s breaker panel - usually looks very similar to a household breaker panel. There should be a number of breakers in that panel.
You want to remove the cover from that panel, as well as the transfer switch panel (after you’ve removed power from the coach) and inspect.
__________________
‘91 Ultrastar Champion‘02 Georgie Boy Landau 8.1l Workhorse
‘03 Jeep Wrangler TJ 2018 Jeep Wrangler JK toad
MrMark52 is offline   Reply With Quote
Old 08-17-2022, 03:37 PM   #6
Senior Member
 
777 Driver's Avatar


 
Entegra Owners Club
Spartan Chassis
Join Date: Feb 2010
Posts: 3,330
Jinxed!!!

All this talk about transfer switches and, wouldn't you know it...mine gave me a fault when I connected power at a new location just a few minutes ago.

Plugged into a 50amp service and the fault occurred.

Started the generator and power transferred to the generator. No fault.

Ran the generator for a few minutes and then shut it down. I still had the shore power connected and the transfer fault re-occurred.

Turned off the pedestal breaker and then turned it back on. Transfer fault re-occurred.

Thru this whole process, the shore power from the pedestal showed as good (volts/freqs).

I disconnected the 50amp cord and plugged in the 30amp adapter and plugged into the 30amp outlet. All good. The expected 'heavy' clunk as the transfer switch connected. No transfer fault. Ran two air conditioners to cool the coach for about 10 minutes.

Shut down all electric loads and disconnected from the 30amp outlet.

Plugged into the 50amp outlet, reset the pedestal breaker and the transfer switch connected. 'Heavy' clunk and no faults. All good.

So, a relatively simple process that might work to free a sticking transfer relay.

It worked for me. Still, I think I'll start shopping for a replacement transfer relay...just in case.

Take care,
Stu
__________________
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
777 Driver is offline   Reply With Quote
Old 08-17-2022, 03:49 PM   #7
Senior Member
 
Old Scout's Avatar
 
Join Date: Nov 2005
Posts: 7,003
Many of the newer coaches use a combined surge protector and transfer switch, eg, SurgeGuard units. Curious, are you getting an actual "transfer switch" fault? Do the faults differentiate between surge protector [voltage, current, polarity, etc] and transfer switch faults?
__________________
Old Scout
2015 IH45 Foretravel
2003 Alpine 40' MDTS [Sold]
New Braunfels, Texas
Old Scout is offline   Reply With Quote
Old 08-17-2022, 04:06 PM   #8
Senior Member
 
Join Date: Aug 2019
Location: Eastern outskirts of Dallas, TX
Posts: 2,158
I think it’s important to know for either the OP’s or 777_Drivers situations - are the transfer switches in your coaches the combined transfer/EMS/surge protection, or, is there an EMS separate from the transfer switch, and does the transfer switch have surge protection.

And then if there are lights - are the lights relevant to the transfer switch or the EMS or the surge protection (if surge protection, those are more like fuses and are “one-shot” devices, so if they have a fail light, they must be replaced to get the light to go out).
__________________
‘91 Ultrastar Champion‘02 Georgie Boy Landau 8.1l Workhorse
‘03 Jeep Wrangler TJ 2018 Jeep Wrangler JK toad
MrMark52 is offline   Reply With Quote
Old 08-17-2022, 10:44 PM   #9
Senior Member
 
Entegra Owners Club
Join Date: Aug 2021
Posts: 381
Transfer switches are electro mechanical devices that can fail during changeover. Not fail completely but just fail to lock in. I had it happen on my old coach several times. The new coach it happened once. When it failed to fully switch over, the transfer switch was actually buzzing loudly.
__________________
2016 Entegra Aspire 42RBQ
Douglee25 is offline   Reply With Quote
Old 08-18-2022, 08:17 AM   #10
Junior Member
 
Gowenfast's Avatar
 
Join Date: Nov 2021
Location: Sarasota, Florida
Posts: 23
Quote:
Originally Posted by Old Scout View Post
Many of the newer coaches use a combined surge protector and transfer switch, eg, SurgeGuard units. Curious, are you getting an actual "transfer switch" fault? Do the faults differentiate between surge protector [voltage, current, polarity, etc] and transfer switch faults?
The Vega touch says "transfer switch" fault. You touch that. and the explanation says "surge protection". I get a red FAULT on the top right side of the VT when trying to transfer from generator to shore, etc. Thoughts?
Gowenfast is offline   Reply With Quote
Old 08-18-2022, 10:29 AM   #11
Senior Member
 
Join Date: Nov 2018
Location: Beaver Dam, Wisconsin
Posts: 3,609
Quote:
Originally Posted by Gowenfast View Post
The Vega touch says "transfer switch" fault. You touch that. and the explanation says "surge protection". I get a red FAULT on the top right side of the VT when trying to transfer from generator to shore, etc. Thoughts?
Post make and model of the transfer switch/surge protector for better advice.

I see good advice posted above, but there are lots of possible issues.
__________________
Paul Bristol
Kodiak Cub 176RD
Nissan Pathfinder 2015
Persistent is offline   Reply With Quote
Old 08-18-2022, 11:44 AM   #12
Senior Member
 
777 Driver's Avatar


 
Entegra Owners Club
Spartan Chassis
Join Date: Feb 2010
Posts: 3,330
Quote:
Originally Posted by Gowenfast View Post
The Vega touch says "transfer switch" fault. You touch that. and the explanation says "surge protection". I get a red FAULT on the top right side of the VT when trying to transfer from generator to shore, etc. Thoughts?
I've installed a Progressive Industries EMS-HW50C (https://www.progressiveindustries.net/ems-hw50c) in line between the power cord reel and the transfer switch. It checks volts/freqs before passing power to the transfer switch. The pedestal power was good (volts/freqs) before it reached the transfer switch. I did not pursue any VegaTouch troubleshooting beyond observing the transfer switch fault.

Have you tried using a 30 amp adapter to try to connect to the 30 amp outlet on the pedestal? On mine, by doing that, the transfer switch now seems to be working fine (multiple power on/off cycles) on the 50 amp connection. It appears that mine was just a sticking mechanical portion of the relay. At $920 for a replacement, I'm not currently inclined to order a replacement.

Quote:
Originally Posted by Persistent View Post
Post make and model of the transfer switch/surge protector for better advice.
The OP stated an '18 Entegra Anthem. On my '18 Entegra Anthem, the OEM installed transfer switch is a Surge Guard Model: 40350RVC (www.SurgeGuard.com marketed by Southwire Company, Clearwater, FL). It's a transfer switch with added surge/volts/freqs protection that connects to the coach control system (VegaTouch) via a RV-C data connection.

Take care,
Stu
__________________
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
777 Driver is offline   Reply With Quote
Old 08-19-2022, 04:03 AM   #13
Senior Member
 
Join Date: Sep 2015
Posts: 948
Quote:
Originally Posted by Gowenfast View Post
The Vega touch says "transfer switch" fault. You touch that. and the explanation says "surge protection". I get a red FAULT on the top right side of the VT when trying to transfer from generator to shore, etc. Thoughts?
My 2017 has that fault per conversation with southwire the unit needs replaced. I have not done that yet due to cost I run a pedestal surge protector, still need to open up the unit and inspect it but pretty sure it needs replaced.
ransil is offline   Reply With Quote
Old 08-19-2022, 05:48 AM   #14
Junior Member
 
Gowenfast's Avatar
 
Join Date: Nov 2021
Location: Sarasota, Florida
Posts: 23
Quote:
Originally Posted by ransil View Post
My 2017 has that fault per conversation with southwire the unit needs replaced. I have not done that yet due to cost I run a pedestal surge protector, still need to open up the unit and inspect it but pretty sure it needs replaced.
Did power come into your coach when the transfer switch failed, or just show Fault? Am I to assume that the external surge protector you are now using basically takes the place of the transfer switch, by regulating the power? What about when you are using the generator? Do you still get a Fault? Thanks, David
Gowenfast is offline   Reply With Quote
Reply

Tags
switch, transfer switch



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Transfer switch didn't transfer/switch jimmy braden Class A Motorhome Discussions 29 06-03-2018 11:04 AM
Power Transfer Switch will not switch...... Rook RV Systems & Appliances 11 11-14-2015 07:22 PM
Transfer switch takes minutes to switch after starting genny erkme73 Tiffin Owner's Forum 8 08-12-2012 06:24 PM
50 amp automatic transfer switch, power switch dutch99 Newmar Owner's Forum 16 08-08-2011 08:13 AM
Automatic Transfer Switch (Power Switch) Ragman National RV Owner's Forum 2 07-18-2011 09:51 AM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 04:45 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.