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Old 09-26-2022, 01:16 PM   #1
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Balladeer's Avatar
Join Date: Jan 2017
Posts: 217
Vega-touch / crestron / i-pad isue

For those of you haveing troubles here is my story.
My i-pad became detached from the casing due to leaving it on charge and the lithium batteries swelled up and put pressure from behind.
I bought a new ipad and transfered all data from the old one into the new one.
Came to discover that the new ipads with operating system above 15.0 will not work with the old Crestron app and Crestron has no intentions of making the adaptation

Solution: As advised by Firefly tech support.
1. Bought a Samsung galaxy Tab AB android tablet 10 1/2" $219.99 (through amazon)
2. Downloaded Crestron Mobile Pro (not the Pro-G app) $100.00 (through Crestron)

After activating the Crestron app put in the system requirements as shown on the attached picture.

This all came about after contacting Neal at Firefly Inovations. 574-825-4600.
Firefly was most helpful with this process.

When you activate the crestron app you will have to log into the Cradlepoint modem using the password on the firefly sticker on the modem.

Good Luck...Gregg
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Gregg & Sandy, Penngrove, California
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Old 09-26-2022, 02:05 PM   #2
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Entegra Owners Club
Spartan Chassis
Join Date: Feb 2010
Posts: 3,480
Originally Posted by Balladeer View Post

Solution: As advised by Firefly tech support.
1. Bought a Samsung galaxy Tab AB android tablet 10 1/2" $219.99 (through amazon)
2. Downloaded Crestron Mobile Pro (not the Pro-G app) $100.00 (through Crestron)
That's certainly one solution, endorsed by Firefly. I'm not impugning their motives, but, I'd guess that they benefit from your purchase of another of their $100 apps (Crestron Mobile Pro).

Here's another solution that was discussed on this recent thread:

You can purchase an iPad 2 (model: MC763LL/A - 1st Generation) with iOS 9.3.6 . That model iPad has been discontinued and the iOS updates have been discontinued. The Crestron Mobile Pro app continues to work fine on that iPad.

They're available (used) from a variety of sources (eBay, for example) for a very reasonable purchase price ($20). You might consider purchasing something like that, load the Crestron Mobile Pro app, which you already own, onto that and use that solely for remote control.

That's been working well for me.

Take care,
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
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Old 09-27-2022, 08:10 AM   #3
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Location: Cypress, Tx.
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Stu, I think Crestron & Google are the only ones making money on the app if bought through the app store.
2014 Foretravel IH45
Houston (Cypress), TX.
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