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Old 08-19-2021, 11:20 AM   #43
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You should be able to update from that. Have you verified internet connection?
I just realized that my cellular provider changed my plan and sent me a new sim. I'm trying to reach the technician right now just to let him know that my router is probably not connected to the internet and he may need to provide his own internet to reach out. Thank you to you and Gary for reminding me about the internet issue.
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Old 08-19-2021, 12:03 PM   #44
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I held my breath and pushed the update button. So far there have not been any explosions or nuthen
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Old 08-19-2021, 01:50 PM   #45
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Thanks Chuck. I know I waited several minutes. While there it would be helpful if you could check your led’s on the router for comparison purposes.
Did several tests today and here are the time results.
Reboot of the router, 5 minutes before the screen would populate and that was after pushing the refresh icon, circle arrows upper right hand corner.

1 minute after letting the screen load, again pushing the refresh button before the screen would populate. I tried 30 seconds, only 50% of the wifi signals populated. I tried 1 minute twice, both worked perfect, but the refresh icon must be used, or nothing will ever show on the VT screen. Photo #1

Router lights, the amber light at 11 o:clock of the cat5 cable is a flashing light, the other 2 are solid. Photo# 2.

For those reluctant to load 1.4.7, outside of having the re-pair my phone and tablet, it is running as well as any other update and I do have 1 out of 2 of my tank sensor working. Entegra is sending the non working sensor.

Hope that helps.
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Old 08-19-2021, 01:52 PM   #46
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I held my breath and pushed the update button. So far there have not been any explosions or nuthen
After the update, there is also a tank monitor update that should have appeared on the screen. I ran a 50% success with it.
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Old 08-19-2021, 02:12 PM   #47
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Did several tests today and here are the time results.
Reboot of the router, 5 minutes before the screen would populate and that was after pushing the refresh icon, circle arrows upper right hand corner.

1 minute after letting the screen load, again pushing the refresh button before the screen would populate. I tried 30 seconds, only 50% of the wifi signals populated. I tried 1 minute twice, both worked perfect, but the refresh icon must be used, or nothing will ever show on the VT screen. Photo #1

Router lights, the amber light at 11 o:clock of the cat5 cable is a flashing light, the other 2 are solid. Photo# 2.

For those reluctant to load 1.4.7, outside of having the re-pair my phone and tablet, it is running as well as any other update and I do have 1 out of 2 of my tank sensor working. Entegra is sending the non working sensor.

Hope that helps.

So far so good. Once I uploaded .7 I got a VT message to upload the tank monitor app. did that as well. I'll report back when I have some more time to play
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Old 08-19-2021, 02:15 PM   #48
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So far so good. Once I uploaded .7 I got a VT message to upload the tank monitor app. did that as well. I'll report back when I have some more time to play
Let us know if it corrected your monitors that you were having problems with.
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Old 08-19-2021, 02:23 PM   #49
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Let us know if it corrected your monitors that you were having problems with.
The black tank began to read last week, before I did these updates. Go figure. I may fill and drain things again and record and share the results.

Stay tuned.
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Old 08-19-2021, 03:50 PM   #50
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Did several tests today and here are the time results.
Reboot of the router, 5 minutes before the screen would populate and that was after pushing the refresh icon, circle arrows upper right hand corner.

1 minute after letting the screen load, again pushing the refresh button before the screen would populate. I tried 30 seconds, only 50% of the wifi signals populated. I tried 1 minute twice, both worked perfect, but the refresh icon must be used, or nothing will ever show on the VT screen. Photo #1

Router lights, the amber light at 11 o:clock of the cat5 cable is a flashing light, the other 2 are solid. Photo# 2.

For those reluctant to load 1.4.7, outside of having the re-pair my phone and tablet, it is running as well as any other update and I do have 1 out of 2 of my tank sensor working. Entegra is sending the non working sensor.

Hope that helps.
Thanks for the photo. Middle light is flashing and Winegard manual suggests slow flash means searching or waiting for a connection from the roof unit(odu). Time to contact Winegard.
Incidentally, all tank sensors are working. Waiting, as you suggested, had no effect on network screen populating.
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Old 08-19-2021, 05:06 PM   #51
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Thanks for the photo. Middle light is flashing and Winegard manual suggests slow flash means searching or waiting for a connection from the roof unit(odu). Time to contact Winegard.
Incidentally, all tank sensors are working. Waiting, as you suggested, had no effect on network screen populating.
Dan, Have you tried the Ted Cooks setup video to see if all the settings are correct? Ted had to do that on my 21. That is where I learned about the delay to populate the wifi screen. How fortune I was to learn the system from the best.
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Old 08-19-2021, 08:05 PM   #52
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Yes, used that video as a guide to connect phone to VT via Nebula app. I did that the first time I connected and the network screen populated. I must have done something to one of the system components since then but I cannot imagine what it was.
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Old 08-20-2021, 12:00 PM   #53
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Uploaded .7 and the tank monitor app. Rebooted three times with no success. My black tank sensor still does not work
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Old 08-20-2021, 01:44 PM   #54
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Uploaded .7 and the tank monitor app. Rebooted three times with no success. My black tank sensor still does not work
Same results with mine. Entegra is sending a new sensor. They did ask for a picture of the diagnostic screen from the outside monitor panel and said the sensor is bad.
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Old 08-20-2021, 01:53 PM   #55
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Same results with mine. Entegra is sending a new sensor. The did ask for a picture of the diagnostic screen from the outside monitor panel and said the sensor is bad.
I may try that route too.
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Old 08-20-2021, 01:54 PM   #56
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How does one access the diagnostic screen. As I recall, the menu allows me to got back to the Home Screen and allows a 15 second cleaning mode. What am I missing?
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