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Old 05-13-2022, 12:59 PM   #1
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VegaTouch Reset for New Owner of Used CS

We recently picked up our new-to-us 2016 Entegra Cornerstone and are drinking by the fire hose in learning everything this coach has to offer. However, the IPad with the Vegatouch is registered to the previous owner. I cannot get the IPad to recognize a new AppleID and there are updates that will not download including the Creston app. The IPad is worthless at this point - Apple is non responsive.

Any ideas how to fix this? Who do I need to contact? Or will a complete IPad reset fix the issue? Help.....

(Apologies if this question has been previously asked and answered.)


Thanks in advance!!
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Old 05-13-2022, 01:16 PM   #2
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Contact Firefly @ support@fireflyint.com We will email a manual and provide additional assistance if needed.
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Old 05-13-2022, 01:50 PM   #3
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The ipad option did not work will when new. JMO, but not worth the $100. to load the Creston app as it doesn't do much
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Old 05-13-2022, 03:00 PM   #4
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I had a 2017 and the Creston app did very little. The Nevula app is great for the newer coaches but my 17 could not use that app.

As far as an ipad goes. It is just like an iphone. If the device is registered and locked it is of no value to you without being able to reach the new owner. You will need the ipad entry passcode and the Apple ID / Apple password of the account to do a factor reset. If you can get into the device and have the passwords needed you can do a full factor reset and then activate the device as yours. Then you will have to purchase the Crestion App if you want to use the device for the limited control it will give you.
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