Vegatouch update 1.3.4 2020 question

[2BMobl]

It is more difficult than ususl to get specifics here in Middlebury due to their Wuhan policy and thus the following came from a different tech than actually did the replacement, but here is what was relayed to me.

They had already diagnosed this problem on another coach which was also here and had the identical issue. The "module" is assembled by FireFly, which is just across the street from Entegra, and is located in the wet bay. He indicated it could be found by tracing the wiring from the tank sensor system touch screen to the "module" itself. I have not done this and cannot verify the accuracy of the information. I do know it appears to have remedied my problem, which was inaccurate reporting of the gray tank effluent level. My fresh and black tank levels have always functioned, it was only the gray tank levels which were problematic. I had been working with FireFly since Feb. when this began, so they are also very much aware of what is transpiring with some of these systems.

Hope this helps.

[fqberful]

Originally Posted by Aspire2BMobl

It is more difficult than ususl to get specifics here in Middlebury due to their Wuhan policy and thus the following came from a different tech than actually did the replacement, but here is what was relayed to me.

They had already diagnosed this problem on another coach which was also here and had the identical issue. The "module" is assembled by FireFly, which is just across the street from Entegra, and is located in the wet bay. He indicated it could be found by tracing the wiring from the tank sensor system touch screen to the "module" itself. I have not done this and cannot verify the accuracy of the information. I do know it appears to have remedied my problem, which was inaccurate reporting of the gray tank effluent level. My fresh and black tank levels have always functioned, it was only the gray tank levels which were problematic. I had been working with FireFly since Feb. when this began, so they are also very much aware of what is transpiring with some of these systems.

Hope this helps.

The dealer just had to replace that firefly module between the tank level device and the firefly. That module was provided by firefly.


I had all 3 tank levels fail eventually but it started with just black and grey. Then they figured out that the grey level tank sensor had failed, replaced that. Then after the coach sat a couple days they fired it back up and the black tank "sensor" had failed, they replaced that and tell me all 3 level sensors are working and read the same outside as they do on the vega touch.


I was correct in my assertion that the vega touch / firefly is downloading firmware, it does to that interface module.


I have very little faith in this system concerning reliability and durability.


2020 Cornerstone.

[Pwdr Extreme]

It certainly sounds like replacing the module could definitely fix it. I’m very reluctant to try software. Will give Entegra a call on Tuesday.

[Rollin101]

Replacing that module did nothing for my readings. They read correctly most of the time, but get a wild hair sometimes. Hopefully 1.3.5 will fix the problem when it finally comes out.

The module is located behind the center Velcro panel back wall of the compartment where Aquahot is located.