Ok, we had the exact same problem, and it turned out to be two issues...(1) the rubber drain hose running out of the washer was so long, it bottomed out in the pic pipe (found by Entegra at PDI), and (2) the washers pump was also replaced at PDI. Now everything runs great, but we couldn't use the washer for half a year until we went back to Middlebury. Good luck. Call me if you want to discuss 904-432-8484.
Jim & Debra Stephenson
2015 Entegra Anthem 44B
"Enjoying America One Day at a Time!"