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Old 07-06-2018, 03:26 PM   #1
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WHAT a difference in Dealerships!

Our coach arrived at NIRVC in Atlanta Tuesday before the holiday. So far I have had 2 phone calls, one from Angie, and one from the PDI manger informing me what the procedure will be and the time frame......fantastic communication! Scheduled pick up will be 7-23

My previous dealer called to say "your coach is ready" that was the first phone call we ever had. We arrived for delivery and the coach was still covered in road salt with the drive from Entegra in February. Enough said!

I haven't seen my coach yet or experienced the delivery, but it has got to be what everyone says about NIRVC just from the communications we have had so far. What a refreshing purchase experience so far.
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Old 07-06-2018, 03:38 PM   #2
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Congrats Chuck!!!
I can't imagine a more professional team to purchase from.
Angie, Brett, and team are the best.

Cheers!
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Old 07-06-2018, 04:49 PM   #3
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Chuck, I guess you didn’t hear about how they lock you in a small room with no food, water, or air conditioning and don’t let you out until you agree to every item on a long list of expensive upgrades and extras. Amy & I lasted seven hours before caving in. Let me know if you’re able to beat our time.

On a more serious note, I have no doubt Todd Springs and his crew will take good care of you. If you see KJ (one of the techs who does PDI’s), tell him hello for us. Amy loved that guy and would probably adopt him if she could convince him to move to Arizona.

Have fun and best wishes for many happy miles on the big wide road of RV adventure!!
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Old 07-06-2018, 07:16 PM   #4
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Second for KJ. He is very good. And nirvc. That’s the way they roll.
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Old 07-06-2018, 08:02 PM   #5
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Woo did ours and he was super too!

Really happy to hear your having a great experience this time around.
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Old 07-06-2018, 08:03 PM   #6
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We had a great experience at NIRVC in Atlanta. Brett contacted me the day we left to introduce himself. I love that place. We are headed there for some warranty work in a couple weeks.
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Old 07-06-2018, 09:48 PM   #7
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Can’t wait for Chuck to post pictures of his new ride and happy to hear of the positive experience at NIRVC.

My selling dealership experience was SO BAD Entegra pulled their coaches from the dealership in March ‘14 exactly 38 days following my delivery.
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Old 07-06-2018, 10:06 PM   #8
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I will be in Atlanta again next week, I can go by and check on it for you.

Glad to hear they are taking care of you, they will be my first stop when it is time to make a change.
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Old 07-06-2018, 10:29 PM   #9
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Having met Angie and Brett, I’m not at all surprised. Good for you Chuck.

-Matt
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Old 07-07-2018, 06:38 AM   #10
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Congrats Chuck. I look forward to seeing the pics. I also look forward to your comparison on the ol 2014 vs the new baby.
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Old 07-07-2018, 07:52 AM   #11
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Chuck,

Our Anthem is in also, we will be there on 19th for our PDI. We may or may not be there on the 23rd. It will depend on what we find on the PDI.


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Old 07-07-2018, 11:27 AM   #12
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Woo is now the head of the PDI crew. Very smart fellow and great to work with. I am sure you both taking delivery will get to meet him early. He was very instrumental in getting my coach ready to roll.... Say HI to him for me. Great guy!

Gary
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Old 07-07-2018, 12:52 PM   #13
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Chuck - If you think it's good now, wait until you get there! I hesitate to say much because some folks already think I work for their marketing department.
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Old 07-07-2018, 02:51 PM   #14
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Quote:
Originally Posted by Saltydog44 View Post
Chuck - If you think it's good now, wait until you get there! I hesitate to say much because some folks already think I work for their marketing department.
Emerson, with all the good things you all are saying, and I really appreciate it, now I am getting excited. It is still hard to get over the experience we "suffered" at Lazy Days, so I have just been kind of biding my time waiting for the delivery. Thanks to you and others sharing their experiences, the excitement is starting to build. What's outstanding, is I have a real person to communicate with, something that was nonexistent before.

I won't miss the Crown Club at all!!!! But I did meet some great people there, Noel, Fla Tom and many others
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