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06-18-2021, 11:52 AM
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#1
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Who is canceling travel plans because of the DEF head issue?
Our DEF failure was in our driveway, a couple days after we returned from a month-long trip. It was replaced a week after I reported the failure.
Now our coach is ready to hit the road but the reports of failures of replacement heads and now a supply delay until Sept-Oct make us hesitate to get back on the road.
How many others have cancelled or adjusted their travel plans because of DEF heads?
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06-18-2021, 11:58 AM
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#2
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Senior Member
Join Date: May 2009
Posts: 1,399
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Quote:
Originally Posted by TXBart
Our DEF failure was in our driveway, a couple days after we returned from a month-long trip. It was replaced a week after I reported the failure.
Now our coach is ready to hit the road but the reports of failures of replacement heads and now a supply delay until Sept-Oct make us hesitate to get back on the road.
How many others have cancelled or adjusted their travel plans because of DEF heads?
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We are on a 4 month 6k mile trip so we haven’t changed anything
__________________
Kert and Angela
2018 provost marathon h3-45
2018 Ford F350
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06-18-2021, 12:00 PM
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#3
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Senior Member
Join Date: Jun 2019
Posts: 677
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I made it home, won’t risk my family again on a product that the people that made it doesn’t even trust.... the next time this coach moves is to trade it in.... I’ll pay cancellation fees for trips planned.
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06-18-2021, 12:33 PM
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#4
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Senior Member
Join Date: Oct 2012
Location: Louisiana
Posts: 11,537
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Have not cancelled but begin a 3 month trip first of August.
I am now just a whole lot more nervous than I was three months ago.... whip COVID but now lack of DEF heads??!!!!???????????
Gary
__________________
Gary and Dee, Zowie and Bowie (traveling cat sibs)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5FI
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06-18-2021, 12:38 PM
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#5
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Senior Member
Entegra Owners Club
Join Date: May 2019
Posts: 985
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We had ours replaced in late January during a month long trip, we're on our second month long trip since then and have plans for a couple more this year. Everybody has to make their own decision and I respect that. For us we are not only optimistic we are a touch fatalistic as well. We don't stay home in fear of of a devastating accident, but accept the risk that it may happen. We're just not going to sit at home because something bad might happen. YAMMV
__________________
Gary and Phyllis Small
2018 Anthem 44F
2019 Jeep Wrangler Unlimited - Sahara
2003 Alegro Bus (sold)
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06-18-2021, 12:40 PM
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#6
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Senior Member
Join Date: Jun 2019
Location: Carmel, IN
Posts: 768
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Just got back from two month, 4500 miles, but our coach has def 6 in it, not that it matters. Not into playing Russian Roulette, so wont venture far until there are backups in stock.
__________________
Bill & Marsha & Devin
2019 Entegra Anthem 42DEQ/ Sold last year
Looking at B Vans
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06-18-2021, 01:02 PM
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#7
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Senior Member
Join Date: May 2016
Location: Highland NY
Posts: 3,927
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We are not cancelling anything, but to be fair, I have a spare head and filter
__________________
Bruce, Lisa and the pups, Charlie, Opie and Rebel
2021 Cornerstone Y Azure
2018 Anthem, Victory Blue Sold, 2019 Ram Laramie 1500
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06-18-2021, 01:40 PM
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#8
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Senior Member
Join Date: May 2009
Posts: 1,399
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Quote:
Originally Posted by buddy110
We are not cancelling anything, but to be fair, I have a spare head and filter
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Insurance/ peace of mind
__________________
Kert and Angela
2018 provost marathon h3-45
2018 Ford F350
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06-18-2021, 01:56 PM
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#9
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Senior Member
Join Date: Aug 2016
Location: Scottsdale, AZ
Posts: 3,122
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Quote:
Originally Posted by zman62
Insurance/ peace of mind
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Which isn't available at any price at this time...
__________________
Larry & Amy Beckner
Scottsdale, AZ
2022 Newmar Super Star 4061
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06-18-2021, 01:59 PM
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#10
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
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Just posted on FB an hour ago. This is getting to be a really sad travel season for some. Personally my DEF head has already been replaced and I'll go for it, if we can.
Sue
We left Middlebury on Wednesday - love the AIR benefit and are thankful to all who make that such a wonderful experience.
Sadly, we decided to cancel our 43-day Western trip and miss both the ECOA Spearfish and FMCA Gillette rallies. It's our turn for the dreaded DEF Head Failure. Had orange codes prior to our arrival at the factory and then another code show on the way home from Middlebury. We were told by Spartan they are not sending out replacement DEF parts (due to extremely limited supply), until your engine derates and you need to be towed. And when they run out of parts - who knows how long we could be stranded! We don't want to be stuck somewhere for months because parts are out of stock, so we will be parked at home until the stock of DEF heads are replenished. If you need a space for Spearfish or Gillette, there is a spot now open... going to miss seeing everyone...As common as this issue has become we are surprised there hasn't been a recall on this part.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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06-18-2021, 02:37 PM
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#11
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Registered User
Join Date: Apr 2021
Posts: 288
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Our gen6 went out 500 miles into a 8000 mile trip. Spartan sent at that time a just out Gen7 and we’re now about 4500 miles into that trip and in Southern Idaho so we’ll keep going and hope the gen7 is the final answer.
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06-18-2021, 03:56 PM
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#12
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Senior Member
Join Date: May 2009
Posts: 1,399
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Quote:
Originally Posted by J Gunter
Our gen6 went out 500 miles into a 8000 mile trip. Spartan sent at that time a just out Gen7 and we’re now about 4500 miles into that trip and in Southern Idaho so we’ll keep going and hope the gen7 is the final answer.
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Fingers crossed
__________________
Kert and Angela
2018 provost marathon h3-45
2018 Ford F350
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06-19-2021, 04:24 AM
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#13
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Senior Member
Join Date: Oct 2009
Location: Loudon Tn
Posts: 1,140
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def
Sorry guys, late to the party?? Just took delivery of a 2020 Anthem. Can someone update me to what is going on with this? Leaving for 6000 mile trip late July. I just read this for first time today.
safe travels all
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06-19-2021, 04:32 AM
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#14
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
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Quote:
Originally Posted by FLYING BUTCH
Sorry guys, late to the party?? Just took delivery of a 2020 Anthem. Can someone update me to what is going on with this? Leaving for 6000 mile trip late July. I just read this for first time today.
safe travels all
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This is a start. https://www.irv2.com/forums/f258/def...sa-518276.html
Check this page for posts the last couple of days about the amount of DEF heads failing. The failing DEF heads went into effect starting in 2016 model year coaches, but more so on the later year coaches.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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