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01-12-2017, 05:12 PM
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#1
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Windshield replacement
Trying to work through getting my windshield replaced with Progressive who uses Duncan Glass, Elkhart, to validate estimates. MHSRV will do the replacement and provided the estimate. They included replacing the gasket but Duncan denied it saying it wasn't necessary. Entegra disagrees. Progressive supports their sub and won't approve it no matter what Entegra or MHSRV says. I can see issues downstream! I just want to be able to get back on the road!
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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01-12-2017, 05:21 PM
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#2
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 32,965
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Will Progressive cover any future water leaks and or damage?
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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01-12-2017, 05:22 PM
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#3
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: May 2016
Location: Kamloops, BC, 60 miles from the Center of the Universe according to the Rinpoche, of the SF monks.
Posts: 8,333
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Seems odd glass shop replaces them automatically? Don't want any leaky come-backs? Could be that they are really conscientious.
__________________
Happy Glamping, Norman & Elna. 2008 Winnebago Adventurer 38J, W24, dozens of small thirsty ponies. Retired after 40 years wrenching on trucks! 2010 Ford Ranger toad with bicycles or KLR 650 in the back. Easy to spot an RVer, they always walk around with a screwdriver or wrench in one hand! 
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01-12-2017, 06:38 PM
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#4
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Quote:
Originally Posted by brobox
Will Progressive cover any future water leaks and or damage?
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I pointed out to them that if it leaks in the future they will have to pay for a gasket and the R&R of the windshield. They said MHSRV should warranty their work, I pointed out a business doesn't stay in business by warranting work contrary to their process. I mentioned if my first rainstorm is in Virginia and if leaks they will have to pay for water damage also!
I think by now it is a war of wills; I have pissed off several of them. It's not Progressive, it's Duncan Glass.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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01-12-2017, 07:38 PM
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#5
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Senior Member
Entegra Owners Club
Join Date: Jun 2004
Location: Bayfield, Ontario
Posts: 5,626
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When my motor home windshield was replaced they did not replace the rubber gasket nor would I want them to as it is paint sealed to the front cap.
It did take them two tries to get the caulk in all the way around to stop any leaks and so far so good.
__________________
Don & Gerri
2014 Entegra Anthem 44B
2014 Honda CRV Touring
1300W Solar, 1200AH LiFePO4 FMCA F443497
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01-12-2017, 08:51 PM
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#6
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Senior Member
Join Date: Jul 2013
Location: Where ever we park it
Posts: 1,309
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We had ours replaced last year. We were going to have Entegra do it at the factory but they insisted on replacing the gasket And Progressive would not pay for it. We ended up going with a local glass place that did it on site. A word of cause though, if you have the "Third Eye", if may not be replaced properly and will need re-calibration.
__________________
Robert & Holly - "Fulltimers" 8+ years
Schnauzers Augie Doggie (deceased) and Monty Puppy
2014 Anthem 44B Rad Copper ----- SOLD
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01-12-2017, 09:10 PM
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#7
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,400
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Frankly on a 3 year old coach I would not worry about it. You might run into more problems if you try to replace it. The rubber is still good and a good glass installer will seal the glass so it doesn't leak. If it were 10 years old or more it might be a different story. But after only 3 years, the rubber is still good. In years past when automobiles used a gasketed windshield, the gasket was reused all the time. It was only replaced if damaged or dry rotted.
jt
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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01-13-2017, 06:42 AM
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#8
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 32,965
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Come to think of it, they did not replace the seal on my TS either. Once a windshield was installed correctly, it never leaked again. It only took 3 attempts to get it sealed properly. Good Sam's insurance paid for it each time. We have 100% glass coverage in FL. Last time they came all the way from Tampa and did an outstanding job on site.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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01-13-2017, 02:44 PM
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#9
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Progressive has reconsidered and decided to cover gasket replacement.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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01-13-2017, 03:17 PM
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#10
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 32,965
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Quote:
Originally Posted by TXBart
Progressive has reconsidered and decided to cover gasket replacement.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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Glad you didn't have to call Flo 
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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01-13-2017, 03:27 PM
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#11
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Quote:
Originally Posted by brobox
Glad you didn't have to call Flo |
Oh, but I did. The real Flo lives in Middlebury. :-)
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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01-14-2017, 06:03 AM
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#12
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Senior Member
Join Date: Jul 2012
Location: Port Charlotte , Fl
Posts: 1,532
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Quote:
Originally Posted by TXBart
Oh, but I did. The real Flo lives in Middlebury. :-)
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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YES she does 👍😀
__________________
Sue & Brian Ashworth & Rizzy( adopted Boxer)
Tiffin Open Road 32SA
SOLD: Anthem 44A , Bus 40QSP , Journey DL36, and 2 Holiday Rambler Gassers
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01-14-2017, 01:22 PM
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#13
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Senior Member
Join Date: Jun 2010
Location: Sun City Center, FL
Posts: 1,847
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Actually, she doesn't....she lives about 40 miles away and routinely arrives between 5:30 - 6:00 AM!
Pat Bauer, President
Entegra Coach Owners Association
www.entegraowners.com
2017 Anthem DEQ/Ford Edge
__________________
Pat & Medarda Bauer; Tess and Tighe (our fur kids)
2017 Entegra Anthem/FL/Allison/Grand Cherokee 
Entegra Coach Owners Association, President
Sun City Center, FL
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01-14-2017, 02:12 PM
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#14
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Quote:
Originally Posted by wmpbauer
Actually, she doesn't....she lives about 40 miles away and routinely arrives between 5:30 - 6:00 AM!
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👍🏻👍🏻👍🏻
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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