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Old 01-16-2020, 04:39 PM   #1
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Xcite screen

So, screen is starting to pixelate. Can the screen be replaced or do we need a new unit. 2017 cornerstone
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Old 01-16-2020, 05:49 PM   #2
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With Xcite the screen is just that. All of the logic is in a different box.
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Old 01-16-2020, 05:52 PM   #3
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Call Riverpark. They will help you determine if it’s the screen or the Core Unit.

(800) 442-7717
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Old 01-17-2020, 07:51 AM   #4
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Xcite screen

Take this opportunity to replace the whole unit and get something made in this decade!
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Old 01-18-2020, 11:02 AM   #5
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Calling technical at RiverPark.com will help. But if out of warranty I would consider a total replacement that was more user friendly and have more clarity. This screen is totally useless where mounted in the dash and a possible cause for an accident if viewed for very long while driving. Not sure what would be a more updated unit but have read posts where others have replaced and incorporated the side and rear cameras with complete functionality. Good luck.
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Old 01-19-2020, 08:37 PM   #6
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I had similar issue with my screen. Called River Park and it was suggested that I go into settings, find the “factory reset” and do this reset. Worked like a charm. Didn’t loose any data and fixed my issues.
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Old 01-20-2020, 08:34 AM   #7
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Quote:
Originally Posted by pallencollin View Post
I had similar issue with my screen. Called River Park and it was suggested that I go into settings, find the “factory reset” and do this reset. Worked like a charm. Didn’t loose any data and fixed my issues.


Just tried the reset. Didn’t work
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Old 01-22-2020, 02:02 PM   #8
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Worked with Riverpark tech. He decided the core unit had gone bad. Sending me a new one under warranty!
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