I have the same problem. I took it into Camping World (Rossford, OH) twice, and they said they fixed it, but nothing has changed. It still hangs down about 3/4" to 1", putting the pin in a bind. Very poor design and no one knows how fix it. Thor's manufacturing quality is extremely poor and Camping World's ability to fix anything is even worse. Well, at least Camping World in Rossford, OH is horrible.
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