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09-01-2018, 12:15 PM
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#1
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Member
Join Date: Jan 2013
Location: Hamilton Ohio
Posts: 53
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Axxera AVM111NAV
Well, radio dead! Had it one week and the unit turns on, screen lights up but nothing else. Reset button has no effect. And ideas? Tried reinstalling screen to no avail.
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09-01-2018, 01:33 PM
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#2
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Senior Member
Thor Owners Club Freightliner Owners Club
Join Date: Jun 2010
Location: Ottawa Ont
Posts: 233
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There is a touch control which puts the monitor in standby mode. Have you tried touching the screen in the bottom left hand corner?
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Peter,
2018 Thor Four Winds 31Y
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09-02-2018, 05:58 PM
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#3
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Member
Join Date: Jan 2013
Location: Hamilton Ohio
Posts: 53
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Quote:
Originally Posted by Peterrrr
There is a touch control which puts the monitor in standby mode. Have you tried touching the screen in the bottom left hand corner?
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It’s completely blank. Comes on white and fades to blue. I think it’s shot
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09-04-2018, 04:23 PM
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#4
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Senior Member
Join Date: Jan 2018
Location: UT
Posts: 1,257
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Quote:
Originally Posted by heidorn39
It’s completely blank. Comes on white and fades to blue. I think it’s shot
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If you tried the "reset" which I had to do once and it worked for me, then you probably need to get on the phone with Thor. Get a replacement.
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Ed
2023 Geneva 28VA
2018 Thor Palazzo 33.3
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09-05-2018, 06:45 AM
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#5
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Member
Join Date: Jan 2013
Location: Hamilton Ohio
Posts: 53
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I have a service scheduled in 5 weeks at dealer to address the radio and a few other issues. Hope that does it.
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09-05-2018, 05:03 PM
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#6
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Senior Member
Join Date: Jan 2018
Location: UT
Posts: 1,257
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Quote:
Originally Posted by heidorn39
I have a service scheduled in 5 weeks at dealer to address the radio and a few other issues. Hope that does it.
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Let us know what happens.
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Ed
2023 Geneva 28VA
2018 Thor Palazzo 33.3
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10-24-2018, 05:45 PM
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#7
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Member
Join Date: Jan 2013
Location: Hamilton Ohio
Posts: 53
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Dealer called Thor and they sending new stereo
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12-22-2018, 08:19 PM
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#8
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Junior Member
Thor Owners Club Freightliner Owners Club
Join Date: Jun 2018
Location: Laguna Niguel
Posts: 15
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That's excellent news, ours died today, have a bit more trouble shooting to do. Did the dealer install the new unit? Anymore issues?
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12-23-2018, 12:05 PM
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#9
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Senior Member
Thor Owners Club
Join Date: Sep 2012
Location: Columbus, OH
Posts: 578
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My Axxera worked but when I took it out of storage it was dead. Thor tech found that the power connection on the back of the radio was loose. My Aria has a flat panel above the radio which lifts off for access.
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Jim & Sandy, Columbus, OH
2018 Thor Aria 3601
FMCA-F434648, TDC, FCOC
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12-23-2018, 01:06 PM
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#10
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Senior Member
Join Date: Mar 2003
Location: Meridian, Idaho USA
Posts: 314
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Quote:
Originally Posted by Berlin Kid
My Axxera worked but when I took it out of storage it was dead. Thor tech found that the power connection on the back of the radio was loose. My Aria has a flat panel above the radio which lifts off for access.
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I've replace 2 Axxera's for different reasons. Thor sent me new ones each time. I had no idea that panel lifted out. Thanks.
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Mnoel
18 Aria 3901-"The Wined Up Bus"
2016 Wrangler JKUR
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12-23-2018, 06:51 PM
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#11
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Member
Thor Owners Club
Join Date: Nov 2016
Posts: 34
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Thor sent 4 old radios to replace my 2017 radio. They were 3 to 4 years older than my coach. My coach was new so I wanted a new replacement. I finally had the dealer send my radio to Axxera for repair or replacement under the radio 2 year warranty. They stopped making my model so they sent me the newest model instead. Watch the date on the radio that Thor sends you. They will not be new, mostly refurbished.
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2017 Palazzo 35.1 340 HP
2017 Fiat 500 toad in inclosed trailer
Champion 3500 backup generator
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12-23-2018, 08:27 PM
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#12
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Senior Member
Join Date: Mar 2003
Location: Meridian, Idaho USA
Posts: 314
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Quote:
Originally Posted by Jkoch
Thor sent 4 old radios to replace my 2017 radio. They were 3 to 4 years older than my coach. My coach was new so I wanted a new replacement. I finally had the dealer send my radio to Axxera for repair or replacement under the radio 2 year warranty. They stopped making my model so they sent me the newest model instead. Watch the date on the radio that Thor sends you. They will not be new, mostly refurbished.
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The 2 they sent me were new-brand spanking! They each had a manufacture date sticker only a couple of month's old.
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Mnoel
18 Aria 3901-"The Wined Up Bus"
2016 Wrangler JKUR
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12-28-2018, 10:59 AM
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#13
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Member
Join Date: Jan 2013
Location: Hamilton Ohio
Posts: 53
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When I find a good head unit for this dash spot, the crapxxera is gone!!
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12-28-2018, 05:47 PM
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#14
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Junior Member
Join Date: Sep 2018
Posts: 6
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That was the first thing to go when I bought mine.
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