Originally Posted by Palazzoblues
For that reason I also never extend the slides unless the Palazzo is on jacks and level.
We were driving home from Myrtle Beach yesterday and passed by a dealership in VA that had a bunch of Palazzo's on the front lot. All of the coaches had their slides out, but none had their jacks down. Interestingly enough, this is a dealer who has had to service slide issues in the past. I know this because it was mentioned here on this forum. You would think they'd have learned by now, especially since Thor had to send out a technician to their dealership.
I think many slide problems start with careless dealers and service personnel. When we went to pick up our Palazzo here in MD, the slides were out. When I walked into the coach, I mentioned needing to have the jacks down. I was quickly corrected by the PDI guy who said, 'The ground here is level, it's not a problem. We always open our slides without jacks.' Of course, this was the same guy who told me the silver lever that airs up the suspension was '...for service use only.' Go figure.