Community Forums

ptschlep · 10-14-2013, 06:08 AM

I wanted to report that my large slide was completely rebuilt by CW of Spartanburg. CW made Thor overnight all the upgraded parts to them and I received my coach back in under two weeks. There are still some minor issues, but we were able to use the coach this past weekend, and this upcoming weekend. I will be returning it to CW next Sunday for the remaining items to be corrected. CW has done an excellent job for us, and they made it sound like Thor also did all they could to make us happy.

On another note. we are having problems with the drop down bed motors. They instructions are not very clear. Any advice on those would be appreciated.

Riover · 10-14-2013, 08:03 AM

Hello fellow Palazzo owners! I just became the proud owner of a 2014 33.3 model about a week ago. I'm excited to be part of your group.

Yesterday we made our first trip during rain. Got to our destination and found our entire passenger side storage and the mud room flooded. The driver side storage was fine, with the exception of the pass through storage of course. Spent the evening feeling broken hearted as we cleaned up the mess and assessed the damage to our stuff and the motor home.

My question is where do I proceed from here? Is this a problem I report to MHSRV (where I purchased the Palazzo from) or do I contact Thor? We have been so overwhelmed with all the new information that we have had to absorb that we don't remember being told how to handle these type of problems.

As I mentioned we purchased the unit from MHSRV (Motor Home Specialists in Alvarado, TX). I believe that is their only dealership and we are many hours and many $$$ of fuel away from there now.

TheArnolds · 10-14-2013, 08:29 AM

Quote:

Originally Posted by Riover

Hello fellow Palazzo owners! I just became the proud owner of a 2014 33.3 model about a week ago. I'm excited to be part of your group.

Yesterday we made our first trip during rain. Got to our destination and found our entire passenger side storage and the mud room flooded. The driver side storage was fine, with the exception of the pass through storage of course. Spent the evening feeling broken hearted as we cleaned up the mess and assessed the damage to our stuff and the motor home.

My question is where do I proceed from here? Is this a problem I report to MHSRV (where I purchased the Palazzo from) or do I contact Thor? We have been so overwhelmed with all the new information that we have had to absorb that we don't remember being told how to handle these type of problems.

As I mentioned we purchased the unit from MHSRV (Motor Home Specialists in Alvarado, TX). I believe that is their only dealership and we are many hours and many $$$ of fuel away from there now.

I would call Thor and ask for a recommendation as to where locally you can take your coach to fix your leaking problem. It is a warranty issue therefore they can advise.

Welcome to the Palazzo family!

Butte64 · 10-14-2013, 11:44 AM

Quote:

Originally Posted by Riover

Hello fellow Palazzo owners! I just became the proud owner of a 2014 33.3 model about a week ago. I'm excited to be part of your group.

Yesterday we made our first trip during rain. Got to our destination and found our entire passenger side storage and the mud room flooded. The driver side storage was fine, with the exception of the pass through storage of course. Spent the evening feeling broken hearted as we cleaned up the mess and assessed the damage to our stuff and the motor home.

My question is where do I proceed from here? Is this a problem I report to MHSRV (where I purchased the Palazzo from) or do I contact Thor? We have been so overwhelmed with all the new information that we have had to absorb that we don't remember being told how to handle these type of problems.

As I mentioned we purchased the unit from MHSRV (Motor Home Specialists in Alvarado, TX). I believe that is their only dealership and we are many hours and many $$$ of fuel away from there now.

Welcome and sorry to read of your problem.
Since you are new to the Palazzo I suggest you go through all the Palazzo related threads on the forum to learn about the potential issues and how to resolve.

I had a similar problem with driving in rain and so did a few others. Not a problem sitting still in the rain, but driving on very wet roads put water into my storage bay. On close examination I discovered that the storage bay front wall was not totally sealed against the exterior wall. Therefore water thrown up by the wheels had a way to get into the storage. I found similar gaps in other storage compartments walls but not as critical as this one.

Since it is a long trip to the dearer I just got exterior silicon seal application tool (RTV gun?) and spent some "quality time" sealing the gaps.

There may be a better solution as the silicon may crack due to vibration and flexing over a long period of time.

TheArnolds · 10-14-2013, 12:00 PM

Quote:

Originally Posted by Butte64

Welcome and sorry to read of your problem.
Since you are new to the Palazzo I suggest you go through all the Palazzo related threads on the forum to learn about the potential issues and how to resolve.

I had a similar problem with driving in rain and so did a few others. Not a problem sitting still in the rain, but driving on very wet roads put water into my storage bay. On close examination I discovered that the storage bay front wall was not totally sealed against the exterior wall. Therefore water thrown up by the wheels had a way to get into the storage. I found similar gaps in other storage compartments walls but not as critical as this one.

Since it is a long trip to the dearer I just got exterior silicon seal application tool (RTV gun?) and spent some "quality time" sealing the gaps.

There may be a better solution as the silicon may crack due to vibration and flexing over a long period of time.

I agree with your DYI suggestion however I would still report to Thor. Thor runs all of its coaches through a rain room to check for leaks so maybe they need to redirect some of the spray to try and find the entry points in the wheel wells, etc.

Berlin Kid · 10-14-2013, 07:11 PM

Pulled out of the campground today and DW thought something was dragging. Checked and found nothing. Continued on and going through a small town heard a squeak that was new. Pulled into a Wally World (large parking lot) and DW walked beside listening as I slowly drove forward. The squeak was coming from the right rear wheel. Pulled the bright trim off (PITA) and discovered that the rubber gasket around the outer rim was loose. Glued it back in place and VOILA, no more squeak. Thought I would pass this along.

Redridge · 10-14-2013, 07:18 PM

rubber gasket? Is this between the wheel and the wheel liner? not sure where this gasket is located. TIA

tcopeland · 10-14-2013, 07:24 PM

Quote:

Originally Posted by Redridge

rubber gasket? Is this between the wheel and the wheel liner? not sure where this gasket is located. TIA

Me neither. Got a picture?

pjohnmiller · 10-14-2013, 07:36 PM

Quote:

Originally Posted by tcopeland

Me neither. Got a picture?

The wheel cover has a foam gasket where it touches the wheel..I have had to re-glue all of mine..

Berlin Kid · 10-14-2013, 07:44 PM

Quote:

Originally Posted by Redridge

rubber gasket? Is this between the wheel and the wheel liner? not sure where this gasket is located. TIA

The rubber gasket is attached on the inside of the wheel liner along the outer edge and rests against the wheel rim. Prevents metal to metal contact. Should have taken a photo (hindsight is always 20/20).

pjohnmiller · 10-14-2013, 07:56 PM

We Hillbillies call them "Hub Caps"

Berlin Kid · 10-14-2013, 08:12 PM

Quote:

Originally Posted by pjohnmiller

We Hillbillies call them "Hub Caps"

+1 on "Hub Caps" never had any that were held with two large nuts.

Butte64 · 10-15-2013, 11:26 AM

Has anyone purchased a cover for their Palazzo? If so, which one and why that one in particular? Of course indoor parking when not in use is ideal but not everyone has that opportunity.

Has anyone else reviewed the pro and con and decided not to get one? Reasons beyond expense?

Here is what I am thinking:
PRO:
- Protect the finish when not in use from both sun and collection of "stuff" on it
- Provide a sunlight barrier in hot weather that might help reduce interior temperature

CON:
- Palazzos are meant to be used outdoors so no reason not to have it outdoors and uncovered when not in use.
- No matter how tightly fastened there is going to be some movement of a cover which will cause some wear points on the finish.
- Putting it on and taking it off is not worth the time, trouble and risk involved with climbing the ladder and walking around the roof.

Anyone with other thoughts both pro and con?

jimbooth25 · 10-15-2013, 11:37 AM

Quote:

Originally Posted by Butte64

Has anyone purchased a cover for their Palazzo? If so, which one and why that one in particular? Of course indoor parking when not in use is ideal but not everyone has that opportunity. Has anyone else reviewed the pro and con and decided not to get one? Reasons beyond expense? Here is what I am thinking: PRO: - Protect the finish when not in use from both sun and collection of "stuff" on it - Provide a sunlight barrier in hot weather that might help reduce interior temperature CON: - Palazzos are meant to be used outdoors so no reason not to have it outdoors and uncovered when not in use. - No matter how tightly fastened there is going to be some movement of a cover which will cause some wear points on the finish. - Putting it on and taking it off is not worth the time, trouble and risk involved with climbing the ladder and walking around the roof. Anyone with other thoughts both pro and con?

I was told by Thor that if I use a cover it will void the warranty on the paint and any other exterior products, I try to keep mine as cleans as possible and have found that a nice coat of wax helps a lot. I do cover the wheels/tires and I have vents on my windows and on the roof vents so I can leave windows open and have some air flow.