Palazzo Owners

[taylorgso]

Originally Posted by Berlin Kid

If you hold the button in the OFF position, that will prime it. That being said, it is probably the preheat that is your problem. Hold for 30-35 seconds.

Thanks! I've tried that, holding it in preheat/prime for over a minute. But all I get is a rapid clicking, similar to a car when battery is too weak to turn the engine over. I know it's gonna turn out to be pilot error.

[Butte64]

Originally Posted by taylorgso

Thanks! I've tried that, holding it in preheat/prime for over a minute. But all I get is a rapid clicking, similar to a car when battery is too weak to turn the engine over. I know it's gonna turn out to be pilot error.

Have you tried starting it directly from the switch on the generator?
The clicking noise is normal.
We are assuming your house batteries are well charged.

[taylorgso]

Originally Posted by Butte64

Have you tried starting it directly from the switch on the generator?
The clicking noise is normal.
We are assuming your house batteries are well charged.

Tried from the switch - same result. Batteries fully charged (plugged in, too).

[Butte64]

Originally Posted by taylorgso

Tried from the switch - same result. Batteries fully charged (plugged in, too).

Did the generator run OK during PDI?
Only other thing I can think of short of returning to dealer or Cummins is that there is not enough fuel in the tank or the tank sensor is reading incorrectly. If you are low on fuel the generator will not run.

[taylorgso]

Originally Posted by Butte64

Did the generator run OK during PDI?
Only other thing I can think of short of returning to dealer or Cummins is that there is not enough fuel in the tank or the tank sensor is reading incorrectly. If you are low on fuel the generator will not run.

Thanks. It ran well during PDI. Then we "hit the road" and it wouldn't start next time we tried it! Wondering if I changed something on inverter control that affected it? (I'm still trying to figure that thing out!) Left dealer with full tank of fuel & gauge now shows 2/3+ so unless the pickup for the gen is mispositioned there must be something else!

[taylorgso]

I think if it was a fuel issue, it would still crank, but just not fire! Just a guess, though!

[Berlin Kid]

Originally Posted by taylorgso

I think if it was a fuel issue, it would still crank, but just not fire! Just a guess, though!

Go to the "Troubleshooting" section (page 25) of your "Operator Manual" to learn how to read the fault codes. The instructions are too lengthy to quote here. The codes are multi level so pay close attention to the instructions. It may take more than one try. My Genset worked fine for 50 hours and then one morning it acted as you are describing. Turned out that the fuel pump failed which is a common occurrence based on other threads.

[et_ky]

mine is doing the same thing error code 17 about 12 hours on it, when they replaced your fuel pump, how long did it take, did they drop generator out of coach to replace fuel pump?

[mikebrls]

Originally Posted by et_ky

mine is doing the same thing error code 17 about 12 hours on it, when they replaced your fuel pump, how long did it take, did they drop generator out of coach to replace fuel pump?

fuel pump is on bottom of gen , easy to get to , same place as when you change oil filter

[gmadams]

Originally Posted by taylorgso

Tried from the switch - same result. Batteries fully charged (plugged in, too).

Just to make sure. Are you holding the button down until the green light comes on and then pushing the button up?

[Berlin Kid]

Originally Posted by et_ky

mine is doing the same thing error code 17 about 12 hours on it, when they replaced your fuel pump, how long did it take, did they drop generator out of coach to replace fuel pump?

Left it overnight for evening shift to fix.

[taylorgso]

Originally Posted by gmadams

Just to make sure. Are you holding the button down until the green light comes on and then pushing the button up?

Yep, folks. It was pilot error, after all. Took it by the Camping World in Spartanburg, technician came out and simply pushed in the top part of the rocker switch, held it down for maybe 20-25 seconds, and it cranked right up.

Strange... he didn't even push the bottom part of the rocker to prime or heat glow plugs. He said the clicking I heard was the fuel pump.

So now I know... the manual isn't always the best source. Thanks to all for your input. You can now refer to me as IDIOT ED! (For the time being, anyway)

[Berlin Kid]

Originally Posted by taylorgso

Yep, folks. It was pilot error, after all. Took it by the Camping World in Spartanburg, technician came out and simply pushed in the top part of the rocker switch, held it down for maybe 20-25 seconds, and it cranked right up. Strange... he didn't even push the bottom part of the rocker to prime or heat glow plugs. He said the clicking I heard was the fuel pump. So now I know... the manual isn't always the best source. Thanks to all for your input. You can now refer to me as IDIOT ED! (For the time being, anyway)

Glad it worked out. We all learn from this.

[mikebrls]

Originally Posted by taylorgso

Yep, folks. It was pilot error, after all. Took it by the Camping World in Spartanburg, technician came out and simply pushed in the top part of the rocker switch, held it down for maybe 20-25 seconds, and it cranked right up.

Strange... he didn't even push the bottom part of the rocker to prime or heat glow plugs. He said the clicking I heard was the fuel pump.

So now I know... the manual isn't always the best source. Thanks to all for your input. You can now refer to me as IDIOT ED! (For the time being, anyway)

That is the great thing about the Palazzo family no one think's anyone is less of a person by asking question's , It's always better to ask , at least that's what I do " alot"

mike