Palazzo Owners

[mikebrls]

Originally Posted by Palazzoblues

All I can say is, When I first researched this forum for answers, "before" I signed the paperwork, I read those who said the 2014's were fixed. Now that I have a 2014 that has had all the slide out problems AND A WHOLE lot more issues, I have lost all confidence what so ever this thing will ever be right.

I understand your frustration but you can't BASH all Palazzo's for a lemon or 2

There are alot more happy camper's then not from all the post I read

mike

[mikebrls]

Originally Posted by ChallengerRN

What model do you have Mike??

33.3 with Large wall slide and small bedroom slide

mike

[Gingerela]

Originally Posted by mikebrls

I understand your frustration but you can't BASH all Palazzo's for a lemon or 2

There are alot more happy camper's then not from all the post I read

mike

I have some of the same issues with my unit that many have shared in this forum. It is frustrating for a new owner eager to get behind the wheel, who can't do so because their Palazzo is in and out of service for major issues.

I think it is very valuable to share the good and the bad. It is important to know what things to look for and what questions to ask. I'd be blind and lost without the knowledge I've obtained from other Palazzo owners.

With that said, I have found that Thor does a decent job of trying to correct these mistakes and oversights. Will they recall their Palazzos and spend the money it would take to revamp their design flaws and make them right? I highly doubt it. But, I have also read wonderful reviews about the service provided at Elkhart. Many claim to have had repair work done outside of their warranty period. At least they try. Is it convenient to have to drive 1000 miles for service? No, not in the slightest. But, I've invested a great deal in my motorhome, so if that is what it takes, then I have to grin and bare it. It's not like I can take the motorhome back for a full refund.

I don't know anything about RVs, but from my brief experience, it seems quality control is an industry wide problem and not one limited to Thor.

It remains to be seen how my problems will be addressed and corrected, or whether or not they will resurface. Ask me after September 2014 when my one year warranty has run out!

[ChallengerRN]

[QUOTE="Berlin Kid;1879168"]Positive thing. Checking and airing the rear duals isn't bad. The front tires on the other hand are a PITA. I took a length of vinyl tubing that snugly fits over the valve stem cap and inserted a section of dowel into the tubing making it rigid and gives me a handle. I can now use this to reach in and remove the valve cap and then reinstall it after checking the pressure. My fingers don't fit well into the opening. Have dropped the cap and had to remove the wheel cover to retrieve it. I am filling the water tank and it is taking a long time. I listened while I turned the valve to the fill position and set it so I heard the most sound. There isn't a stop detention at the fill position. Can't believe how slow it is. Is this normal or am I doing it wrong?[/QUOT

Berlin kid

I went ahead and filled my water tank just now. 19 minutes. I have the 90 gal tank. It was completely empty as I had drained for the winter. I didn't fill the water heater yet.

As I said in another post I run no water filters. I actually have the filter housing remover. Just bypassed it. My guess is that the filter slows things down a bit. Don't know your set up but being in Ohio could you had a little ice in the filter??

Russell

[Berlin Kid]

Coach was stored in a heated area and filled while inside. Getting the "sweet spot" for filling is touchy. Why didn't they have a detent for that position?

[Berlin Kid]

We all benefit from our personal experiences and from others who post here. So, here goes...

1st: Woke up this a.m. to 32 degree weather and no "city water". Went outside to check and found the water pressure regulator was frozen (brass is a great conductor). Park warned us that the pressure was 70 psi, and not to worry as the temperature wasn't going to be low enough to worry.

2nd: Getting ready to pull out, started the engine to warm up a little. Had used the engine heater since the temp had dropped. Went to retract the slides and they wouldn't work. Called Thor (forgot it was Sunday), left a message. Checked the fuses, OK. Shut the engine OFF to wait for the tech to call. I immediately thought DUH! Yep, the slides won't operate with the ignition ON. I knew that but it took a while to sink in.

I share this so you can have a chuckle on me :-)

[gmadams]

Originally Posted by Berlin Kid

We all benefit from our personal experiences and from others who post here. So, here goes...

1st: Woke up this a.m. to 32 degree weather and no "city water". Went outside to check and found the water pressure regulator was frozen (brass is a great conductor). Park warned us that the pressure was 70 psi, and not to worry as the temperature wasn't going to be low enough to worry.

2nd: Getting ready to pull out, started the engine to warm up a little. Had used the engine heater since the temp had dropped. Went to retract the slides and they wouldn't work. Called Thor (forgot it was Sunday), left a message. Checked the fuses, OK. Shut the engine OFF to wait for the tech to call. I immediately thought DUH! Yep, the slides won't operate with the ignition ON. I knew that but it took a while to sink in.

I share this so you can have a chuckle on me :-)

I too have tried to retract the slides with the engine running.... And the awning too..... And had the duh huh moment

[mikebrls]

Originally Posted by Berlin Kid

We all benefit from our personal experiences and from others who post here. So, here goes...

1st: Woke up this a.m. to 32 degree weather and no "city water". Went outside to check and found the water pressure regulator was frozen (brass is a great conductor). Park warned us that the pressure was 70 psi, and not to worry as the temperature wasn't going to be low enough to worry.

2nd: Getting ready to pull out, started the engine to warm up a little. Had used the engine heater since the temp had dropped. Went to retract the slides and they wouldn't work. Called Thor (forgot it was Sunday), left a message. Checked the fuses, OK. Shut the engine OFF to wait for the tech to call. I immediately thought DUH! Yep, the slides won't operate with the ignition ON. I knew that but it took a while to sink in.

I share this so you can have a chuckle on me :-)

Thats not as bad as me , we dry camped one night and only open the small bedroom slide and since the big slide was closed I forgot I opened the small slide in the back , well I sit in driver's seat start motor look in mirror's and to my surprise the slide was opened " thank god for good mirror's " so I went back to close the slide before taking off with the motor running and same thing happened as with you , no work , " im like great " then I think and shut the motor and the slide worked perfect"
it happens to all of us

mike

[OC Bill]

Originally Posted by gmadams

I too have tried to retract the slides with the engine running.... And the awning too..... And had the duh huh moment

Plus 2 here and I wish I could say I've only done it once

Bill

[ChallengerRN]

Originally Posted by Berlin Kid

We all benefit from our personal experiences and from others who post here. So, here goes... 1st: Woke up this a.m. to 32 degree weather and no "city water". Went outside to check and found the water pressure regulator was frozen (brass is a great conductor). Park warned us that the pressure was 70 psi, and not to worry as the temperature wasn't going to be low enough to worry. 2nd: Getting ready to pull out, started the engine to warm up a little. Had used the engine heater since the temp had dropped. Went to retract the slides and they wouldn't work. Called Thor (forgot it was Sunday), left a message. Checked the fuses, OK. Shut the engine OFF to wait for the tech to call. I immediately thought DUH! Yep, the slides won't operate with the ignition ON. I knew that but it took a while to sink in. I share this so you can have a chuckle on me :-)

Yep I got that T-shirt too. Lol

[ChallengerRN]

Originally Posted by Berlin Kid

Coach was stored in a heated area and filled while inside. Getting the "sweet spot" for filling is touchy. Why didn't they have a detent for that position?

My last coach just had an opening in the side of the coach to fill the fresh water tank with. Just stick the garden hose in it and fill er up. I liked that.

I been thinking about adding a filler hole directly into the top of the fresh water tank. Will be easily done on the passenger side.

Russell

[TheArnolds]

Originally Posted by maxtgam

So, to recap, The day we take delivery from camping world, (2 weeks away) run the slid out as many times as possible. Along with go over the whole unit. I think if we see any problems with the slid outs, I think, I will not take delivery. Correction, I just wont take it.

I suggest that you do your PDI (pre-delivery inspection) prior to signing the purchase paperwork. If you wait until after you legally own it you have purchased any problems you discover during the PDI, including any slide issues. There have been a number of folks on this WEB get stuck in this situation and some have lived to regret their decision.

Good luck and hopefully welcome to the Palazzo family!

[HDRoadking]

Originally Posted by Berlin Kid

We all benefit from our personal experiences and from others who post here. So, here goes... 1st: Woke up this a.m. to 32 degree weather and no "city water". Went outside to check and found the water pressure regulator was frozen (brass is a great conductor). Park warned us that the pressure was 70 psi, and not to worry as the temperature wasn't going to be low enough to worry. 2nd: Getting ready to pull out, started the engine to warm up a little. Had used the engine heater since the temp had dropped. Went to retract the slides and they wouldn't work. Called Thor (forgot it was Sunday), left a message. Checked the fuses, OK. Shut the engine OFF to wait for the tech to call. I immediately thought DUH! Yep, the slides won't operate with the ignition ON. I knew that but it took a while to sink in. I share this so you can have a chuckle on me :-)

Well add me to the list. You get that sinking feeling and then realize it is just operator error. Somebody suggested a survey about slide issues. We have about 5,000 miles. We put the slide out every time we stop. We put it out while we are packing and we put it out to clean up. Slide goes out, slide comes back in (if the engine isn't running). Absolutely no slide problems here. Model 33.2. 2014.

[Butte64]

Originally Posted by maxtgam

Purchased my 2014 Palazzo Friday, Cleveland RV show. Traded my class c. Friday night after getting home, googled to see what we had gotten into. Called the MFG Rep the next day to speak about the slid out issue. He assured me that they had solved the issues. "We retailed over 600 palazzos last year and had a couple issues which we addressed. The percentage was very low and we have resolved the issues." -
Ryan Rebar - Diesel Product Manager -DSM Northeast.

I felt much better after!

Welcome.
If you have not done so already please please pleas read ALL the posts in this and other Palazzo threads.
If you have not already picked it up do a thorough PDI and test everything. Don't take anyone's word or just a description of how it works. My PDI took almost 2 days.
Make sure before operating slides that the coach is level and you have full power.