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07-16-2013, 03:22 PM
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#799
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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This is our first RV. When we picked it up the tech that gave us a walk around advised that we should extend the slide BEFORE leveling because it was so heavy which is what we were doing until I read posts on this forum...since then we have been dumping the air bags, leveling and then extending the slides.....one of my favorite sayings is "it's no hill for a climber". This is a hill I will climb!
RN, what did they do to repair yours?
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Bob & Sandy
2013 Thor Palazzo 33.2
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07-16-2013, 03:39 PM
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#800
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Senior Member
Join Date: Dec 2012
Posts: 2,080
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Quote:
Originally Posted by audigger
This is our first RV. When we picked it up the tech that gave us a walk around advised that we should extend the slide BEFORE leveling because it was so heavy which is what we were doing until I read posts on this forum...since then we have been dumping the air bags, leveling and then extending the slides.....one of my favorite sayings is "it's no hill for a climber". This is a hill I will climb!
RN, what did they do to repair yours?
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I have a previous post on this. New high torque motors-- new rods- and something about cutting a slot bigger where the water & electric lines are. I think maybe mine was binding on on those items. Now what I do before bringing mine in--- I make sure I'm higher on the big slide side. So as for sure it does not have to travel up- hill. Everything being said I was treated like royalty at Thor & am very happy with mine now.. By having full electric power to it will let it operate with a lot more authority. Also hold the power button a couple seconds after it stops to make sure the motor memory is right.
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07-16-2013, 03:47 PM
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#801
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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Funny you should bring up the water and electric lines. Several time when we extended the large slide a panel below the stove top would pop off exposing a large insulated "mass". One time the stove top would not light so we retracted the slide and the propane started flowing....
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Bob & Sandy
2013 Thor Palazzo 33.2
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07-16-2013, 03:49 PM
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#802
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Registered User
Join Date: Nov 2010
Posts: 674
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Quote:
Originally Posted by audigger
This is our first RV. When we picked it up the tech that gave us a walk around advised that we should extend the slide BEFORE leveling because it was so heavy which is what we were doing until I read posts on this forum...since then we have been dumping the air bags, leveling and then extending the slides.....one of my favorite sayings is "it's no hill for a climber". This is a hill I will climb!
RN, what did they do to repair yours?
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Unless the procedure is different for the various models ( 33.1, 33.2, 33.3, 36.1) - believe the instructions from Thor are: level the coach and then extend the slide -- reverse - retract slide and then retract jacks (if used to level coach).
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07-16-2013, 03:59 PM
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#803
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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You are correct LT and I questioned the instructions from the CW tech and that is when he said to do it his way because the slide was so heavy...that brings up another issues we had. When we purchases this coach from CW of Woodstock it had been transferred from CW of Roanoke and in the process they "lost" the owner kit...we had no manuals, warranty cards, remotes, etc.
It has been a struggle getting all the manuals. I still don't think we have them all but I have no list to go by. Still need a Freightliner manual.
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Bob & Sandy
2013 Thor Palazzo 33.2
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07-16-2013, 04:06 PM
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#804
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Senior Member
Join Date: Dec 2012
Posts: 2,080
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Quote:
Originally Posted by audigger
You are correct LT and I questioned the instructions from the CW tech and that is when he said to do it his way because the slide was so heavy...that brings up another issues we had. When we purchases this coach from CW of Woodstock it had been transferred from CW of Roanoke and in the process they "lost" the owner kit...we had no manuals, warranty cards, remotes, etc.
It has been a struggle getting all the manuals. I still don't think we have them all but I have no list to go by. Still need a Freightliner manual. 
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Ouch. Your saying you did not get the black bag full of all warrantee paperwork and instructions on all the appliances and fixtures within the coach & extra keys
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07-16-2013, 04:11 PM
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#805
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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That is correct....reached out to Sheila at Thor and she got me the bag and the Thor manual and several other but I'm sure I'm still missing some. CW of Woodstock got me all the remotes...3 for the TVs, one for the sound bar and dvd player....just another hill....
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Bob & Sandy
2013 Thor Palazzo 33.2
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07-16-2013, 04:17 PM
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#806
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Senior Member
Join Date: Dec 2012
Posts: 2,080
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Quote:
Originally Posted by audigger
That is correct....reached out to Sheila at Thor and she got me the bag and the Thor manual and several other but I'm sure I'm still missing some. CW of Woodstock got me all the remotes...3 for the TVs, one for the sound bar and dvd player....just another hill.... 
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You going to be tough going uphill all the time!!! You can generally get most answers here. Good luck!!
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07-16-2013, 04:25 PM
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#807
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Senior Member
Join Date: Dec 2012
Posts: 2,080
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Quote:
Originally Posted by audigger
That is correct....reached out to Sheila at Thor and she got me the bag and the Thor manual and several other but I'm sure I'm still missing some. CW of Woodstock got me all the remotes...3 for the TVs, one for the sound bar and dvd player....just another hill.... 
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If you get to Thor you will be happy when you leave. They will get it fixed. I'm very happy with my coach. A little concerned with the large slide. I will not let anyone else run in in or out. I make sure I do that. Lol. I got mine in October 2012 & we have 18,000 miles on it. Not one issue with the drivetrain. Really happy with the power. Always tow a small car
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07-16-2013, 04:41 PM
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#808
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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RN in all honesty we really like the coach. It's just that damn slide. we barely have 2500 mile most of that were from Thor to Roanoke to Woodstock...
How many miles since you had Thor fix the slide?
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Bob & Sandy
2013 Thor Palazzo 33.2
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07-16-2013, 04:42 PM
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#809
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Senior Member
Entegra Owners Club Spartan Chassis
Join Date: Jul 2012
Location: Mount Olive Shores North, FL
Posts: 2,547
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Quote:
Originally Posted by ChallengerRN
You are right. Usable is all it is. Should never be that way I agree. When they fixed mine they also explained how to best use it. Now I think it should be able to be use anyway one wants. It should work. That being said. It is huge & it is heavy. Jacks must be down and level & electric power should be on to keep it at full power. Not inverter.
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Slides run on 12V DC house batteries so AC power does not need to be connected to shore power or generator running. Inverter not involved.
Absolutely need to be as level as possible whether or not jacks used. Keeps everything aligned and no stress on the slide from the jerks from the jacks.
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Jerry - 2021 Entegra Anthem 44F
2017 Grand Cherokee
sold 2018 Entegra Aspire 42DEQ Sweet Victory
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07-16-2013, 05:03 PM
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#810
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Senior Member
Join Date: Dec 2012
Posts: 2,080
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Quote:
Originally Posted by Butte64
Slides run on 12V DC house batteries so AC power does not need to be connected to shore power or generator running. Inverter not involved.
Absolutely need to be as level as possible whether or not jacks used. Keeps everything aligned and no stress on the slide from the jerks from the jacks.
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Agree. Don't have to use shore power or generator. Especially on the small slides like the 33.1. Now what I am saying with the big slide you want all available power. In case batteries are low for any reason. I give it every bit of power it can have. My thought is the 12v DC power get charged from shore power
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07-16-2013, 05:24 PM
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#811
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Registered User
Join Date: Mar 2011
Posts: 2,454
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Quote:
Originally Posted by audigger
This is our first RV. When we picked it up the tech that gave us a walk around advised that we should extend the slide BEFORE leveling because it was so heavy which is what we were doing until I read posts on this forum...since then we have been dumping the air bags, leveling and then extending the slides.....one of my favorite sayings is "it's no hill for a climber". This is a hill I will climb!
RN, what did they do to repair yours?
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I do not know about anyone else but I have warning stickers that state to LEVEL before extending the slides, this includes the small one in the bedroom. If your dealer told you to,extend the slide then level I think you should tell Thor. Who knows how many times they operated the slide without leveling the coach? They could of been the start of your problems...
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07-16-2013, 05:33 PM
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#812
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Senior Member
Join Date: May 2013
Location: GA
Posts: 206
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Jack, you can count on that along with a few other things. Those labels were in my coach.
One of the things I have noticed at the RV dealers we have been to is that none of the coaches that were on display had the jacks down but all had slides out....
__________________
Bob & Sandy
2013 Thor Palazzo 33.2
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