Community Forums

tamdle · 09-08-2015, 07:45 PM

Hello Palazzo Proud Owners,

I am interested in purchasing a new Palazzo in the next 6 months or so, hope that you could share some experiences that you have had with your Palazzo in the scheduled maintenance areas. I heard that diesel pusher cost much more than gasser as far as maintenance, and I have no idea of what would the cost may be.

What would you say your estimated cost of annual scheduled maintenance would be? What did those included?

Thanks,
Tam Le

gmadams · 09-09-2015, 08:31 AM

Here is a link that shows what they do for the first annual maintainence. Most items are applicable but some may not be. Freightliner recommends that the maintenance be done at the lessor of 12 months or 15,000 miles.

https://secure.freightliner.com/newb...e%20manual.pdf

I just realized that the link takes you to the entire manual for maintenance but you can get to where it shows what is done at the annual maintenance schedules. This will be the same for any coach built on the Freightliner chassis.

The annual cost is around $400 to $600 +/-.

tamdle · 09-09-2015, 01:54 PM

Thank Gmadams,

It is very helpful document. It gave me a good idea of what need to be done...

Another interesting thing, I got a quote from GOODSAM Extended Warranty, it cost close to $10,000 USD with a 7 years, $500 deductible on a 2016 Palazzo.

I just wondering, anyone had any worst major repair during your RV life, and what would be the cost of that repair? Would the $10,000 worth the investment, while it does not even cover for the slide mechanical (not that I could find from the coverage listing) which is the most problematic?

paid-up · 09-09-2015, 02:41 PM

I personally would not invest in an extended warranty, rather a good roadside assistance. You will be covered for drive train issues for 5 years. However, with that said, the common issues some Palazzo owners have experienced thus far are broken serpentine belts and over heating due to the broke belts. Some have started carrying spare belts. These are not easy thing to replace either. But it might make a difference between being stuck somewhere for days as apposed to hours if you have the part and a tech who can install it.

jones47172 · 09-09-2015, 03:48 PM

Quote:

Originally Posted by tamdle

Thank Gmadams,

It is very helpful document. It gave me a good idea of what need to be done...

Another interesting thing, I got a quote from GOODSAM Extended Warranty, it cost close to $10,000 USD with a 7 years, $500 deductible on a 2016 Palazzo.

I just wondering, anyone had any worst major repair during your RV life, and what would be the cost of that repair? Would the $10,000 worth the investment, while it does not even cover for the slide mechanical (not that I could find from the coverage listing) which is the most problematic?

You don't buy insurance to save money - it is for peace of mind.

To us it was worth buying insurance.

wolfcreek · 09-09-2015, 06:08 PM

Quote:

Originally Posted by paid-up

I personally would not invest in an extended warranty, rather a good roadside assistance. You will be covered for drive train issues for 5 years. However, with that said, the common issues some Palazzo owners have experienced thus far are broken serpentine belts and over heating due to the broke belts. Some have started carrying spare belts. These are not easy thing to replace either. But it might make a difference between being stuck somewhere for days as apposed to hours if you have the part and a tech who can install it.

haven't heard much about the belt issues, just wondering how often this has been happening...

tcopeland · 09-10-2015, 09:37 AM

Quote:

Originally Posted by wolfcreek

haven't heard much about the belt issues, just wondering how often this has been happening...

Happened to me at 31000 miles. Not heard from anyone else.

mcfly · 09-10-2015, 10:35 AM

Quote:

Originally Posted by tcopeland

Happened to me at 31000 miles. Not heard from anyone else.

Would you mind sharing the belt part numbers with us. It wouldn't hurt to have a set always on board. I always have a well-sorted tool box handy which comes in handy, should something break or malfunction.

tcopeland · 09-10-2015, 12:23 PM

Quote:

Originally Posted by mcfly

Would you mind sharing the belt part numbers with us. It wouldn't hurt to have a set always on board. I always have a well-sorted tool box handy which comes in handy, should something break or malfunction.

There's only one belt, PN 5264021 cost $44.58.

It could be a DIY fix but you would need help. From watching the work being done you would need someone on the top and bottom of the engine to route the belt around all the pullys, etc.

I had a bigger problem. When the belt broke parts of it also cut the wiring harness to the fan clutch hub motor. Engine would not start even after it cooled down. The tech had to put a computer on it to clear the fault before the engine would start.

Towing an RV is not an easy process. Thank goodness we had a tow company that knew what they were doing...... Also thank goodness for COACHNET. They handled it all.

mcfly · 09-10-2015, 08:16 PM

Thanks for the part number. I had a zip tie come loose at the rear lights and the wire harness "dangled" on my mudflap and literally cut itself in half, causing the blinker and rear camera to come on by itself. Not knowing what caused all the blinker and camera problems, I called Freightliner which made me take a walk around the MH when I found the problem. I was impressed with their service. And it really paid to have some tools, wire nuts, duct tape, stripping pliers, zip ties, battery drill on board. Within 30 minutes we were back on the road.