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05-15-2021, 05:57 PM
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#1
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Member
Join Date: Oct 2019
Posts: 30
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23DBS TV question
Hi -
We were de-winterizing the 23DBS today and when I turned on the TV I had a jumbled, picture, but sound was good and the menu wouldn't come up. I do have channel reception (we were in the driveway). I unplugged it and plugged it back in, etc. Eventually, I jiggled the HDMI cable and the picture came back but it was still a bit off (had an odd pattern). I suspect it may be a bad HDMI cable but have no idea what it is plugged into on the other end (the Furrion unit?) as it disappears into the wall. Does anyone have a clue on how to get to it so I can try a new cable?
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2019 ORV Timber Ridge 23DBS
2018 Ford F350 Platinum 6.7 Diesel
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05-15-2021, 08:23 PM
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#2
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Senior Member
Join Date: Aug 2019
Location: Mill Creek, WA
Posts: 744
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What video source were you using? The Furrion HDMI cable shouldn't affect your TV video when using the off-air rooftop antenna. And, yes, the HDMI cable connects between the Furrion head unit and your TV to provide video when playing a DVD and TV audio through your trailer speakers.
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2020 Black Stone 280KVS Titanium
2020 RAM 2500 Diesel 4x4
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05-16-2021, 09:26 AM
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#3
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Member
Join Date: Oct 2019
Posts: 30
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Quote:
Originally Posted by litzdog911
What video source were you using? The Furrion HDMI cable shouldn't affect your TV video when using the off-air rooftop antenna. And, yes, the HDMI cable connects between the Furrion head unit and your TV to provide video when playing a DVD and TV audio through your trailer speakers.
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Thanks for your reply! I was just using the TV antenna for over the air. Sound was loud and clear. I didn't think the HDMI would affect it but it was strange when I tried to make sure it was seated in the slot that the picture mainly came back. I'll have to try and play a DVD to see if the picture is affected though until I was able to get it back I couldn't even get the menu option to show up. Thinking it may be the TV itself though its hardly been used.
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2019 ORV Timber Ridge 23DBS
2018 Ford F350 Platinum 6.7 Diesel
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05-16-2021, 01:04 PM
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#4
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Senior Member
Join Date: Aug 2019
Location: Mill Creek, WA
Posts: 744
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Is the TV antenna coax cable snug at both ends (attached to TV and wall outlet)?
__________________
2020 Black Stone 280KVS Titanium
2020 RAM 2500 Diesel 4x4
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05-16-2021, 02:46 PM
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#5
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Senior Member
Outdoors RV Owners Club
Join Date: Jul 2017
Location: Crooked River Ranch, Oregon
Posts: 197
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Got the amp turned on?
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05-16-2021, 02:52 PM
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#6
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Member
Join Date: Oct 2019
Posts: 30
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Quote:
Originally Posted by litzdog911
Is the TV antenna coax cable snug at both ends (attached to TV and wall outlet)?
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Going to head to the trailer today and check out all of the connections again just to make sure.
Quote:
Originally Posted by pdxgwj
Got the amp turned on?
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I think so...do you mean for the antenna or the head unit? I know there is a switch on the wall plate where the coax cable goes in that can switch between antenna and satellite and it is set for antenna.
__________________
2019 ORV Timber Ridge 23DBS
2018 Ford F350 Platinum 6.7 Diesel
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05-16-2021, 07:55 PM
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#7
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Senior Member
Outdoors RV Owners Club
Join Date: Jul 2017
Location: Crooked River Ranch, Oregon
Posts: 197
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23DBS TV question
Red light and button at coax connection on wall
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05-16-2021, 08:04 PM
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#8
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Senior Member
Forest River Owners Club Ford Super Duty Owner
Join Date: Jul 2012
Location: So Calif
Posts: 3,535
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The roof antenna won't work without the amp turned on (red light lit)
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2020 Coachmen Leprechaun 270QB (COA Member)
Jeep Wrangler toad for the dirt
"Well done is better than well said"....Ben Franklin
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05-17-2021, 01:04 PM
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#9
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Member
Join Date: Oct 2019
Posts: 30
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So I did a bit of experimenting. Turned on the TV and initially got a strange looking screen with red lines and upside down and reversed channel logo which then eventually came on to show a picture. However, the picture had noticeable thin black horizontal lines across the screen from about 1/4 way down the top of the screen. Then tried a DVD which came on and played OK and could access menus, etc. however also had the same black horizontal lines across the screen as well. Hard to tell if truly a TV issue or something else going.
__________________
2019 ORV Timber Ridge 23DBS
2018 Ford F350 Platinum 6.7 Diesel
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05-17-2021, 02:00 PM
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#10
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Senior Member
Outdoors RV Owners Club
Join Date: Jul 2017
Location: Crooked River Ranch, Oregon
Posts: 197
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Got another TV you can take out and hook up to tell you if it's the TV or not?
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05-17-2021, 03:59 PM
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#11
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Senior Member
Forest River Owners Club Ford Super Duty Owner
Join Date: Jul 2012
Location: So Calif
Posts: 3,535
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Me thinks you have a defective tv or loose connection inside the set.
Happened to us in the first year and ORV sent us a new tv. Coax plug disconnected from the circuit board inside.
Previous poster had a good idea....connect another tv to it and see.
__________________
2020 Coachmen Leprechaun 270QB (COA Member)
Jeep Wrangler toad for the dirt
"Well done is better than well said"....Ben Franklin
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05-17-2021, 08:01 PM
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#12
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Member
Join Date: Oct 2019
Posts: 30
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Thanks everyone! Yes, I do have another TV I can check. May just have to bring to the house and use shore power so I can plug it into an outlet as it isn't 12 volt. I was thinking it was likely the TV as well but would be good to confirm.
__________________
2019 ORV Timber Ridge 23DBS
2018 Ford F350 Platinum 6.7 Diesel
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05-17-2021, 08:20 PM
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#13
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Senior Member
Join Date: Aug 2019
Location: Mill Creek, WA
Posts: 744
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Sounds like the TV has a problem
__________________
2020 Black Stone 280KVS Titanium
2020 RAM 2500 Diesel 4x4
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