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My Dometic 9100 awning would not retract on the last day of our last trip with a 4 hour ride ahead of us. The motor would click when we pressed the button, but no movement. We had no luck getting a mobile tech to look at it for us.
I removed the suggested screw, but no retract. I pulled the other screw out which disconnects the motor shaft from the end cap casting and that allowed me to roll it up most of the way, but not completely. To get the two screws back in, I had to roll it out about 16 inches. I could not travel like this and there was no good way to secure the awning arms since they are mounted flush against the camper. I tried a ratchet strap, but there was no place to hook it on the opposite side of the camper that would not damage the lower body panels of my trailer.
After a lot of Google searching, I decided to drive to the local hardware store and buy 10' of lamp cord to jump the motor. Stripped the wire and touched it directly to the battery and the other end to the motor connector at the end of the awning arm (picnic table came in handy for this). Boom! the awning rolled right up! if you swap the connections at the batter or connector, it will reverse the direction.
The Dometic 9100 installation guide identifies the installer should create an "in-line" fuse on the power connection. That is why there is no fuse in the panel. I have yet to find mine. Its not in the arm, so I'm assuming its behind the panel and potentially in the wall. I'll share an update and some pictures when I find the fuse.
I'm glad its not the motor. Amazon sells it for ~$400, but my local RV dealer who had it in stock quoted me $750 for the motor!
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