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05-21-2019, 05:15 AM
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#1
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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Chrome Issue with RVTW?
Anyone else having issues using RVTW using Chrome. The big issue I am having is the trip details on the left side will not slide out of the way. I have been having it lock up on me also. Everything works fine with Firefox.
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Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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05-21-2019, 05:22 AM
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#2
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RV LIFE Support Team
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I just ran a quick test with an established trip and have no problems. I am on the road with little internet so hopefully someone else will respond.
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Sue
2015 Winnebago Vista 36Y + Honda CRV
RV LIFE Support Team
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05-22-2019, 05:21 AM
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#3
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Junior Member
Entegra Owners Club Spartan Chassis
Join Date: Nov 2017
Location: NW TENN.
Posts: 6
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Yes! Having the same problem. Have been using RVTW and Chrome for over a year with no problems till now. What's happened?
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Joe and LuAnn, Elsie (the travel cat)
2017 Entegra Insignia 44B
2007 Jeep Wrangler Sahara
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05-22-2019, 05:34 AM
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#4
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Senior Member
Newmar Owners Club Ford Super Duty Owner
Join Date: Nov 2015
Location: South Carolina
Posts: 195
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I did just try both an existing and a new trip with no problems. I'm using Windows 10 and Chrome. I don't normally use Chrome but MS Edge. RVTW has not worked with Chrome for dragging the route well for a long time. I did just check that a while back and it does seem to be fixed, so will start using with Chrome again. If I encounter the error you are having I will post.
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George & Karen with 2 Border Collies
2015 Winnebago Journey 40R 2012 Newmar Bay Star 3305
2015 Ford C-Max
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05-22-2019, 07:08 AM
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#5
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Senior Member
Spartan Chassis
Join Date: Jun 2015
Location: Memphis, TN
Posts: 1,562
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Same problem on my laptop with Chrome and Win 10. The arrow changes directions but the flyout doesn't move.
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Bill & Lynne
Memphis, TN
2017 Entegra Anthem 44B - Victory Blue
2016 Ford Edge Titanium
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06-03-2019, 06:27 AM
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#6
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Senior Member
Spartan Chassis
Join Date: Jun 2015
Location: Memphis, TN
Posts: 1,562
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It's still an issue that the trip flyout doesn't move off screen when the arrow is clicked; I'm on a laptop using Chrome on Win 10. Works OK on iPad Pro using Chrome, although both the trip and research arrowheads are almost too small to see. Still love the app.
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Bill & Lynne
Memphis, TN
2017 Entegra Anthem 44B - Victory Blue
2016 Ford Edge Titanium
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06-03-2019, 07:04 AM
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#7
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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Mine is still messed up. I checked Google Chrome and I am on Version 74.0.3729.169. I have been using Firefox instead.
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Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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06-04-2019, 06:26 AM
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#8
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Senior Member
Newmar Owners Club Ford Super Duty Owner
Join Date: Nov 2015
Location: South Carolina
Posts: 195
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Quote:
Originally Posted by reubenray
Mine is still messed up. I checked Google Chrome and I am on Version 74.0.3729.169. I have been using Firefox instead.
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I'm using Chrome Version 74.0.3729.169 (Official Build) (64-bit) on a Dell laptop with windows 10. I have no problems with RVTW. The flyout works, route dragging works, show hazard and hide parks work at all expansion sizes. I had stopped using Chrome some time ago because of problems, but have now been using it for several weeks and it seems fine.
I would think that it might be a setting or extension in Chrome. I have removed a lot of the Chrome extensions I had added, as they were causing me problems when using Chrome with several web sites.
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George & Karen with 2 Border Collies
2015 Winnebago Journey 40R 2012 Newmar Bay Star 3305
2015 Ford C-Max
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06-07-2019, 07:08 AM
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#9
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Trip Wizard Support
Join Date: Apr 2017
Posts: 59
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This is an issue that we have been working on. It doesn't affect everyone, but does not seem to be browser specific. No one on our team can replicate this problem which makes it more difficult to figure out the cause.
For those with the issue. If you could please open a trip, then attempt to close the tab. Next, open the Developer Tools console and take a screenshot of the Console tab.
If there is an error, it will show up here and point the programmers in the right direction.
Thanks
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06-08-2019, 04:45 AM
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#10
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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Quote:
Originally Posted by EMY92
This is an issue that we have been working on. It doesn't affect everyone, but does not seem to be browser specific. No one on our team can replicate this problem which makes it more difficult to figure out the cause.
For those with the issue. If you could please open a trip, then attempt to close the tab. Next, open the Developer Tools console and take a screenshot of the Console tab.
If there is an error, it will show up here and point the programmers in the right direction.
Thanks
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How do I take a screenshot and get it posted here?
__________________
Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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06-08-2019, 06:08 AM
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#11
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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Let's see if this is what you want.
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Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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06-10-2019, 07:09 AM
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#12
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Trip Wizard Support
Join Date: Apr 2017
Posts: 59
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Please try that again and click on the Console tab in the Developer's Console. Thanks
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06-10-2019, 06:49 PM
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#13
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Senior Member
Join Date: Feb 2012
Location: Bella Vista, Arkansas
Posts: 5,389
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OK -
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Raymond, Dee Dee and Sophie (Yorkie)
2023 Chevrolet 2500HD LT 4X4
2024 Grand Design Reflection 296RDTS
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06-11-2019, 03:54 AM
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#14
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Trip Wizard Support
Join Date: Apr 2017
Posts: 59
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Perfect, thank you!
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