Last June I submitted the following suggestion...
When starting a new trip one of the starting point options should be the users home address (as entered in the user profile). Its a little annoying to have to enter my home address each time I start a new trip.
RVTW support responded the same day...
Thank you for contacting us, and thanks for your great suggestion.
I'll pass this on to the development team and see if it's something they can implement in a future upgrade.
As you can see, I'm still waiting on this, as well as many other suggestions I had made, many of which they said were already planned. If this were a free app I wouldn't mind this lack of support but at $40/year I expect to see more improvements in nearly a year of use.