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Old 05-05-2020, 09:22 AM   #1
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Emailing more specifics of itinerary

When I email trip itinerary... it just shows stops, dates, expenses.

What I really want to send is miles and hours of travel like the left side of the map shows me. And the routing map itself.

Any way to do that?

Thank you!
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Old 05-05-2020, 12:27 PM   #2
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I haven't used TW much but I think I remember the excel file output as having a bunch of data.
If that's the case you could save that and then email it.
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Old 05-05-2020, 12:46 PM   #3
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Quote:
Originally Posted by okcnewbie View Post
I haven't used TW much but I think I remember the excel file output as having a bunch of data.
If that's the case you could save that and then email it.
Thanks!
I'll try that!
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Old 05-05-2020, 01:04 PM   #4
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YIKES!

Quote:
Originally Posted by okcnewbie View Post
I haven't used TW much but I think I remember the excel file output as having a bunch of data.
If that's the case you could save that and then email it.
Well...
I tried that option...

it said "error 500"
then it erased all the stops on my 3700 mile trip I had just planned.
now I have the trip name and mileage total at bottom... and no stops.
yikes...
not good.
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Old 05-05-2020, 01:19 PM   #5
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Bummer. One of the experts will help soon hopefully.
I remember something about clearing cache and maybe refreshing the page but keep following my advice and your whole computer might crash soon.
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Old 05-05-2020, 01:50 PM   #6
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We can get your trip back from our backups, please submit a ticket with the trip name.


Has the 500 error continued? That is a server error. If it has continued please let me know what system and browser.
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Old 05-05-2020, 08:50 PM   #7
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Quote:
Originally Posted by okcnewbie View Post
Bummer. One of the experts will help soon hopefully.
I remember something about clearing cache and maybe refreshing the page but keep following my advice and your whole computer might crash soon.
ha! it's okay. Just making tenative trips and learning this system. And just as you say... Sue is already here to help! Thanks for trying!

Quote:
Originally Posted by Sue46 View Post
We can get your trip back from our backups, please submit a ticket with the trip name.


Has the 500 error continued? That is a server error. If it has continued please let me know what system and browser.
Thanks Sue, I'll let you know if it keeps up. I'll submit the ticket too. Thanks for responding!
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