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Old 02-26-2021, 06:55 PM   #1
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Opening Route on iPhone

I created a Route using the web app. Logged into the app on my iPhone. The route is showing up. Opened the door and selected View RV Friendly Directions. I then get sick on the page where it says building routes. Does this on my iPhone and iPad.I am using the beta version of ios, 14.5. The latest update of the app supposedly supports 14.5 so I'm not sure what I am doing wrong.
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Old 02-27-2021, 05:12 AM   #2
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Try turning off WiFi and/or completely close and reopen the app.
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Old 02-27-2021, 05:39 AM   #3
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Tried this and still no luck. I rebooted the phone as well. I chose the same RV park within the app and it gave me directions. It just won't do it using the RV Trip Wizard link.

Tom

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Try turning off WiFi and/or completely close and reopen the app.
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Old 02-27-2021, 04:12 PM   #4
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I created a different trip and it worked on the iPhone. Not sure why the first trip did not.
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Old 02-27-2021, 05:01 PM   #5
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On further analysis, it seems the issue is when I use the DRAG ROUTE button and change the routing. If I then try to load the map on the iPhone app it will not load and gets stuck on the building route page. I noticed when using the drag route button that a waypoint is created. I assume this is normal.

If I do not manually change the routing using the drag route button the map loads fine.
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Old 02-27-2021, 08:01 PM   #6
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Just curious if you hit the DRAG ROUTE button again after completing your route adjustment (takes you out of the Drag function) if the loading will work?
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Old 02-28-2021, 05:06 AM   #7
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Nice job with follow through and analysis. You can use custom stops to coerce the route and shouldn't get the hang. Still, that needs to be investigated.
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Old 02-28-2021, 08:01 AM   #8
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This is getting frustrating. It must be being a newbee and the learning curve. I created some new routes and am testing them. I am finding that the iPhone app gives a different routing than what I set up on the web page. I'm also seeing if I choose my first stop the routing matches what I set up on the web and it gives me several route choices. If I choose my final stop the app changes the routing from what I had planned.

On another trip, if I choose my final stop I get a choice of two routes one of which is what I planned. If I choose my intermediate stop, which is 10 miles away from my final stop I do not get a choice of routes and the route does not follow what I set up on the web.

Back to the original problem, it seems if I create a stop along the route I prefer, versus dragging the route, the app will build the route however the route may not match what was built on the web page if I choose the final stop versus an intermediate stop.

The iPhone app profile settings match the web settings.
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Old 02-28-2021, 08:05 AM   #9
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Thanks you are correct. It did not hang but something is still wrong with the drag. Why have the drag feature if it hangs the app? I am a newbie at this so a lot of my frustrations may just be my learning curve since others are not reporting this.

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Nice job with follow through and analysis. You can use custom stops to coerce the route and shouldn't get the hang. Still, that needs to be investigated.
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Old 02-28-2021, 08:06 AM   #10
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Thanks. I tried this and it made no difference.

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Just curious if you hit the DRAG ROUTE button again after completing your route adjustment (takes you out of the Drag function) if the loading will work?
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Old 02-28-2021, 09:23 AM   #11
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Thanks you are correct. It did not hang but something is still wrong with the drag. Why have the drag feature if it hangs the app? I am a newbie at this so a lot of my frustrations may just be my learning curve since others are not reporting this.
Don't lose faith. Remember that RVTW began it's life as a PC based program, and is in transition to it's mobile platform. They'll figure this nuance out. Hang in there.
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Old 02-28-2021, 11:45 AM   #12
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I'll not lose faith. I'm more frustrated with myself than anything else.

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Don't lose faith. Remember that RVTW began it's life as a PC based program, and is in transition to it's mobile platform. They'll figure this nuance out. Hang in there.
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Old 03-01-2021, 05:12 AM   #13
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I received the following from RVTW support.

"There is a bug in the RV Life app that will not route segments with a waypoint added. This will be corrected with the next update that will be released soon."
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Old 03-01-2021, 08:40 AM   #14
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Hope they fix it, I just bought the program and not overly happy with it.
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