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08-15-2021, 07:41 AM
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#1
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Senior Member
Join Date: Oct 2016
Location: San Diego
Posts: 859
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RV Life app losing login info since recent update of app
My RVLife app updated around August 5th on my iPhone and now doesn't remember my login information. Its getting pretty annoying to lookup my info each time and type it in, I have done the usual, shutdown of the phone each time and nothing changes. And even though it says it found me once I type in my email address, wants me to input my Name again and also my coach information like it didn't really find me. I cannot get past the name input, but the coach info lets me past after it asks a question each time.
It never did this prior to the August App update. -Bill 
__________________
2006 Allegro Bus 40 QDP IFS, 8.9L Vmspec, 1.5kw Solar + 400w Suitcase, 2@ 50amp & a 30amp Victron Smart MPPT's, 712BMV, SBS, CerboGX, 8.7kw LiFePo4, 19' GE RR, MS2812, Max Transit Cell Router, eero 6+ Mesh WiFi.
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08-15-2021, 11:44 AM
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#2
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Senior Member
Join Date: Jan 2018
Posts: 335
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Quote:
Originally Posted by BigBillSD
My RVLife app updated around August 5th on my iPhone and now doesn't remember my login information. Its getting pretty annoying to lookup my info each time and type it in, I have done the usual, shutdown of the phone each time and nothing changes. And even though it says it found me once I type in my email address, wants me to input my Name again and also my coach information like it didn't really find me. I cannot get past the name input, but the coach info lets me past after it asks a question each time.
It never did this prior to the August App update. -Bill |
I agree, the latest update somehow busted the app. It wants me to log in, but then it insists I do something to my profile, which I'm unable to do. Then, I can't view my trips, etc., because I can't log in. Went back to Google Maps for now.
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08-15-2021, 02:25 PM
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#3
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Senior Member
Join Date: Mar 2019
Posts: 4,409
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Quote:
Originally Posted by Rocinante440
I agree, the latest update somehow busted the app. It wants me to log in, but then it insists I do something to my profile, which I'm unable to do. Then, I can't view my trips, etc., because I can't log in. Went back to Google Maps for now.
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Similar here. When I try to access RVTW I just get the advertising about RVTW. No trips.
Ray
__________________
2020 Forest River Georgetown GT5 34H5
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08-15-2021, 03:21 PM
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#4
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Senior Member
Join Date: Jan 2018
Posts: 335
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Quote:
Originally Posted by NXR
Similar here. When I try to access RVTW I just get the advertising about RVTW. No trips.
Ray
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Right. To be clear, I can still use RVTW on the web, but it's busted in the app. A shame, really, because most recent app updates have been significant improvements.
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08-15-2021, 03:23 PM
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#5
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Senior Member
Join Date: Jan 2018
Posts: 335
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Whoops, I just re-launched the RV Life app, and now Trip Wizard is working. No idea what changed, but it changed for the better.
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08-15-2021, 07:01 PM
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#6
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Senior Member
Tiffin Owners Club Ford Super Duty Owner
Join Date: May 2015
Posts: 1,714
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Quote:
Originally Posted by BigBillSD
My RVLife app updated around August 5th on my iPhone and now doesn't remember my login information. Its getting pretty annoying to lookup my info each time and type it in, I have done the usual, shutdown of the phone each time and nothing changes. And even though it says it found me once I type in my email address, wants me to input my Name again and also my coach information like it didn't really find me. I cannot get past the name input, but the coach info lets me past after it asks a question each time.
It never did this prior to the August App update. -Bill |
I have no issue opening the app or RVTW on my phone.
__________________
Mike and Cindy
2016 Tiffin Allegro Open Road 34PA
2018 Chevy Malibu
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08-16-2021, 06:12 AM
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#7
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Industry Liaison
Official iRV2 Sponsor
Join Date: Nov 2014
Location: Ft.Worth, TX.
Posts: 783
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What about a problematic OS update? Maybe just delete and reinstall the app if having trouble.
__________________
2015 Tiffin Phaeton 42LH - All Electric w/tag
2016 Jeep Wrangler Unlimited Sport w/mods
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08-17-2021, 06:23 AM
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#8
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Senior Member
Join Date: Oct 2016
Location: San Diego
Posts: 859
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Quote:
Originally Posted by pbucha
What about a problematic OS update? Maybe just delete and reinstall the app if having trouble.
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I had already done that prior to posting. It also does the same thing on my iPad which doesn't have the newest iPad OS yet but does have the Aug 5th app update. Oh well. Not hearing anything from the folks that know yet. -Bill
__________________
2006 Allegro Bus 40 QDP IFS, 8.9L Vmspec, 1.5kw Solar + 400w Suitcase, 2@ 50amp & a 30amp Victron Smart MPPT's, 712BMV, SBS, CerboGX, 8.7kw LiFePo4, 19' GE RR, MS2812, Max Transit Cell Router, eero 6+ Mesh WiFi.
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08-17-2021, 07:05 AM
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#9
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Senior Member
RV Trip Wizard Grand Design Owners Club
Join Date: Dec 2014
Location: Georiga
Posts: 320
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I too had some issues with log in on iRV2 three days ago. I figured out that when the last update hit, it grabbed an email address that I had on the RV Trip Wizard. When my wife retired we set up a common email that both of us have interest in.
__________________
2017 F-250 Short Bed 6.7 2019 Reflection 150 273 MK, Carlisle CSL 16 225/75 15, MORryde CRE 3000 & center X cross brace, 6 stack 4500 lb leaf springs, Sumo springs, Andersen Ultimate Hitch,SoftStart A/C, May your pleasures be many and your troubles be few!
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08-23-2021, 09:05 AM
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#10
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Senior Member
Join Date: Oct 2016
Location: San Diego
Posts: 859
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Received this from Support this morning:
>>RV Life uses the Campground Reviews login path. We recently added a separate RV Life client so we can tell what you're logging into.
This triggers the first login login in the app which brings up the profile.<<
I knew something changed during that last update. I have manually typed in my logon ID (email) and hopefully it will be the last time. -Bill
__________________
2006 Allegro Bus 40 QDP IFS, 8.9L Vmspec, 1.5kw Solar + 400w Suitcase, 2@ 50amp & a 30amp Victron Smart MPPT's, 712BMV, SBS, CerboGX, 8.7kw LiFePo4, 19' GE RR, MS2812, Max Transit Cell Router, eero 6+ Mesh WiFi.
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