Originally Posted by Clancaster
Wrapped, I removed the door as you suggested. The cotter pin had slipped out of the pin connected to the rod. I replaced it and it works great. Thanks
Glad you got it fixed.
Related question: one of my doors will not unlock when I unlock the main entry door. The rest of them unlock and lock when the entry door is locked or unlocked. I have to stand by the problem door with the remote and cycle it a couple times before it unlocks. I have taken the covers off the mechanism and lubed with white lithium grease and it still is stubborn about unlocking remotely. What is going on?