Originally Posted by Diesel67
Was your jacks still under warranty when all this happened?
And do you know where the water is getting in?…. You would think these jacks would be sealed better than that, especially when it’s just condensation from your AC unit.
This shouldn’t happen at all !
Yes, It was under warranty.
The camper was only one day old when the motor failed. It was a custom factory order purchased thru TruckCamperWarehouse.com in New Hampshire.
And no, I didnt use the warranty.
I went on Amazon and just bought a new motor. Unpleasant but quick & easy with no fuss. Actually I seldom use warranty service on anything. The same goes for my truck (a Ram 3500), all recalls & warranty repairs were done by "me".
It's costly but way safer than letting an FCA dealer's incompetent hands touch my $70,000 truck.
Yes I know how the water is getting in!
The seam between the motor and the gearbox cover.
It uses an o-ring for a gasket and that seam leaks. In the pic below the motor/gearbox seam is circled in red...
I have taken the cover off my motors for a general inspection and literally poured out an ounce of rusty water.
Below is a pic of the gearbox cover removed...
My HappiJack motors leak so much water that they overflow rust water into the jack-screw part of the jack leg and start to rust the jack leg gears. Then the entire jack can get ruined!
The Rieco-Titan units may have the same problem with a leaky seam.
I have coated my o-ring seals with Permatex gasket sealer to try and stop the water intrusion but it seems all I did was slow it down some.
I agree with you! We really should not have this problem with new equipment.
But then again I really should not have had so many problems with my new truck the first year I had it.
(But to fair about it... my Ram/Cummins was not nearly as big of an issue as the fact that the FCA dealer-service network is incompetent to the point of being dangerous
Now, getting back on topic. . .
I have since learned that my jacks will need yearly tear-down inspections, I have no choice, they all leak. I pour out the rusty water, clean & grease, reassemble, and then I'm good for another season of camping.
If I neglect doing it I'll end up having a jack failure at a bad time and be stuck buying a new jack and/or motor.
If it helps any...
I have heard about way more problems with HappiJack equipment than Rieco-Titan.
You may have experienced a one-time issue.