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Old 05-29-2021, 06:51 AM   #1
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New Florida State Park reservation Website

They opened up the replacement site for the reserve america reservation system. I am not impressed. Very slow, not intuitive and in my opinion, not an improvement over what was there with reserve america.
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Old 05-29-2021, 06:55 AM   #2
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But will it be able to beat the bots?

Susan
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Old 05-30-2021, 03:11 PM   #3
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It doesn't use the filter to show you only the sites that match your requirements. Instead on the map all open sites are in green and as you select it you find out it didn't meet your filter settings. Have to just keep clicking on sites to find one you can fit in.

Perhaps they think more people will give up trying to book sites if they make it tougher.
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Old 05-31-2021, 01:40 PM   #4
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The new reservation system is very disappointing vs the Reserve America system. It no longer allows me to see all Florida state parks with available sites for a given date, searches seem to be regionally limited, requiring multiple new searches. Inner and outer sites on the same loop are sometimes separated onto different maps, very inconsistent. Site pics are often completely wrong. I hate having to guess which campground loop to click on, because the park site maps appear until AFTER you click "book" on a loop, and naturally, I pick the wrong loop, so have to start the whole search process over.

We book 100+ nights per year in Florida state parks. I never had an issue with Reserve America and still wonder why RA was dropped. Covid and hurricane cancellations and refunds were spot-on. Hopefully, the new system will improve, but right now, it is far too slow, not intuitive at all and makes it difficult and very time-consuming to plan a trip that includes multiple state parks more than 100 miles apart.
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Old 05-31-2021, 07:05 PM   #5
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My wife does our reservations and her feeling is that it is a POS. It took 3 days and finally a phone call today to cancel a reservation for next week
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Old 06-02-2021, 05:00 AM   #6
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I think it's still a work in progress and they will get it sorted out.
They've already got this winter booked so there is plenty of time.
I'm fairly certain that the payment to Reserve America caused the move.
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Old 06-02-2021, 06:53 AM   #7
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If their intent was to discourage folks making reservations on line and to drive them to the phone center then they have done an excellent job. Typical government decision making.
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Old 06-02-2021, 12:58 PM   #8
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Toby Dog, what payment to Reserve America are you referring to? The reservation fee, cancellation fees, and change fees paid by the camper remained the same.
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Old 06-02-2021, 01:54 PM   #9
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I checked out the new website a few days ago. Terrible to navigate. Now my browser won't even open the website due to a misconfigured security certificate. The new outfit must have been the low bidder.
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Old 06-02-2021, 03:47 PM   #10
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I too just went in and looked to make a reservation. Not very intuitive and certainly takes some getting used to. Not sure why they went this route but hopefully when I am really ready to make reservations (already have one but under old system) they will have made some improvements.
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Old 06-03-2021, 04:14 AM   #11
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Toby Dog, what payment to Reserve America are you referring to? The reservation fee, cancellation fees, and change fees paid by the camper remained the same.
It's always about the money. Now Florida keeps the fees you mentioned. People fussed about RA all the time, now they can fuss about the new way instead.
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Old 06-03-2021, 02:52 PM   #12
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It is unbelievably poor. One cannot accurately search or filter for the type of site needed for oneís rig. The site shows availability, but then you click and find it is ignoring size. No way to filter for 50 amp either.

We are already set for next winter but donít see coming back because my blood pressure cannot handle the frustration.
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Old 06-03-2021, 03:59 PM   #13
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Wow, Whats your secret to be able to book so many sites ? Ive never been able to book a site.
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Old 06-07-2021, 12:02 PM   #14
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I checked out the new website a few days ago. Terrible to navigate. Now my browser won't even open the website due to a misconfigured security certificate. The new outfit must have been the low bidder.
Iím having the same issueÖ.have I missed something along the way? Frustrating
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