Pricing Errors in KOA's Online Reservations
What the hell's going on with the KOA online reservation system? I tried to book a site in Nashville today and got a price of $59.79 a night. But click on the Reserve button, and the price jumps to $66.43 (see screen shots).
And this isn't the first time this has happened. The same thing happened in April when I tried to make a reservation at the Wytheville, Va. KOA -- $40.50 at site selection, $45 at checkout -- and (again) when I tried to make a reservation earlier this year at the Boston/Cape Cod KOA -- $63 at site selection and $70 at checkout. Screen shots are attached.
This is happening far too often, and over too long a period of time, for this to be a system issue. I've asked that KOA honor the lower prices quoted on its website and, when appropriate, provide refunds.
I've told KOA that it has lost me as a customer and I won't be staying at any other KOAs until it resolves this and starts providing accurate reservations information.
2004 Itasca Spirit -- The Darlin' Dot II
A big fan of Jimmy Buffett, The Boston Red Sox & The Open Road
"It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark ... and we're wearing sunglasses."